Customer Ratings & Reviews
- Model:
- GTW725BPNDG
- |
- SKU:
- 6360220
Customer reviews
Rating 4.2 out of 5 stars with 557 reviews
(557 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, efficiency, quiet operation, and large capacity as significant advantages. Many appreciate its cleaning performance and the ability to handle bulky items. However, some users experienced issues with the washer's balance, particularly with smaller loads, and reported problems with the spin cycle. A few also noted challenges with water drainage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GE - 4.6 Cu. Ft. 12-Cycle High-Efficiency Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer. Not a fan of the fancy ones. This one does the job!
I would recommend this to a friendRated 3 out of 5 stars
Like!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like but wish you can start without the kid being closed so you can add clothes as it is filling up.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for taking the time to let us know of your experience. While we’re glad you like this top-load washer overall, we truly hate to hear you are disappointed that the lid needs to be closed in order to start the washing process; we regret any inconvenience this may cause. The wash cycle can only be started with the lid open when you use the Bulky cycle. However, if you have already closed and locked the lid and find you need to add another item, you can press Start/Pause button. Wait until the Lid Lock indicator light disappears before attempting to open (if the washer is spinning too quickly it may take a couple minutes for the lid to unlock, for safety reasons), submerge the item around the outside of the basket, then simply close the lid and press Start. Please note that the cycle will cancel and the water will drain if the lid is left open more than 15 minutes. We hope that information helps, and will certainly also share your feedback with our Laundry Products Design team for future consideration; we value your insights. If you have any other concerns or inquiries, we are happy to help any time. Wishing you all the best! -Sarah@GEA
Rated 3 out of 5 stars
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one we have now is great but had to get three to get one that worked right
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We're sorry to hear of your previous washers experience. Although we don’t anticipate that you'll have any issues with your new model, please don’t hesitate to reach out to us on social media if any questions or concerns come up. Thanks for your feedback. Olga@GEA
Rated 5 out of 5 stars
Happy with my merchandise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees very helpful. They explained the product.
I would recommend this to a friendRated 5 out of 5 stars
GREAT PRODUCT VERY QUIET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT VERY QUIET AND SUPER PEOPLE AT BEST BUY VERY FRIENDLY
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice still learning how to use it but it’s real nice
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine!!!!!! Very happy with it!!!@!!!!!!!!!
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 2 out of 5 stars
Doesn't spin well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to send back after a week. Stopped spinning...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello AnnaW, thank you for your review. We’re sorry to hear your washer was not operating properly. We sincerely hope we will have the opportunity to earn your business back in the future. If you would like to speak with us about our current lineup of products, please don’t hesitate to do so via the "Contact Us" link on our website. -Chris@GEA
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfy!!! I would recommend this product to everyone!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love both the washer and dryer. I will never choose another brand
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Love it thank you for the wash good for the money
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine washes pretty well, would recommend to others
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice with great features love my purchase does a great job
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! Very pretty. Works great and is quiet
I would recommend this to a friendRated 5 out of 5 stars
Super Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Washer - Very stylish and great quality!
I would recommend this to a friendRated 5 out of 5 stars
Great and Amazing machine but I can not keep it I
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WASHER IS AMAZING THE ONLY WHERE I LIVE I CANNOT KEEP IT
I would recommend this to a friendRated 5 out of 5 stars
Doing great job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far very satisfied . What more do you need. We like them.
I would recommend this to a friendRated 5 out of 5 stars
One of the best washers I have had!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer ever. I highly recommend and would purchase again!
I would recommend this to a friend- Cons mentioned:Drainage
Rated 1 out of 5 stars
Do not purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the worst experience with this washer! When cycling it begins to hit the sides of the washer and it does not drain my clothes so when the cycle is done my clothes is still dripping wet. If you’re looking to buy a new washer please look elsewhere this is not the one!
No, I would not recommend this to a friend - Cons mentioned:Balance
Rated 1 out of 5 stars
CAUTION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on our 4th wash which was one queen comforter and the thing spun out of balance. Called GE and they wanted me to wait 13 days before I got a service tech to look at it. No thank you, took them back to Best Buy and got different brand. Caution: GE is not the same as they once was
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're so sorry to hear that after just four days, your washer went out of balance and that you were going to have to wait 2 weeks for a repair. This is never the ownership experience we set forth for our consumers so we can understand your frustration. We appreciate you bringing this to our attention so we can work to avoid this in the future and we're wishing you the best. - Guy@GEA



















