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Customer reviews

Rating 4.4 out of 5 stars with 1461 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,461 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very good. It washes large loads and is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 5 out of 5 stars

    Love it! Looks good, powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Larger capacity, good cleaning options. Love the fresh vent system.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washer.I like the smart features notification sent to mobile remainding the washing of cloths is over,damp cloth are in washing machine since 30 min.Ultra vent freshner system is also good preventing the mold and bad smell.Overall it exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine took me about 3 times washing my clothes/towels to get used to it. Once I figured it out it was amazing!! Not only does it wash amazingly, but it gets so much water out of the clothes before going into the dryer!! If you are looking for a great looking and wonderful washing washer look no further!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this washing machine. It just topped working right before the 2 year warranty was up. I was able to get it replaced and so far am happy with the new product.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    DO NOT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our washer thinking that this brand is reliable! we only have 2 years! Then NOW the door COULDNOT open! I took care of our washer . Thenl ONLY 2 years?! have it fix? And not to mention I dont know yet how it cost! Its been a week and we did contatct GE and takes awhile to fix! So Frustrating!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your washer's door not opening. We recommend cleaning the pump filter of your unit, you can do so by following the instructions in page 21 of the owner's manual here: https://files.bbystatic.com/K85KP6ULPHDZSq003YUywg%3D%3D/User%2BManual

      If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment. GE_Appliances

  • Rated 4 out of 5 stars

    Best front load brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has the highest of quality on the market. Its motor sustains very high speed spins. Spin basket stabilization mechanism is much better than top-load models. The rinse/spin algorithm seems to be able to counter-balance in transition to high speed spin. Strongly recommend to upgrade plastic front door to Gorilla Glass, with optional giant screen protector for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Very quite. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great is easy to use washes clothes really greatwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the features on this machine. It has a clean out filter right on the front to get to lost items or just to clean out to help machine work better. Bought it because of the venting feature especially as I have had other front washer that got so stinky. That feature works fine but only complaint I have is the venting runs for 8 hours everytime and how is that cost effective. I haven’t had it long but it runs as advertised. Clothes come out clean and smelling fresh. Front touch pad is super sensitive so you only need a light touch and if you accidentally bump it you can screw it up and have to start load again. I mention this because I have bumped it by accident a couple of times already.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 4 out of 5 stars

    Satisfied Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a five star review but only because I can't predict longevity. Appreciate the UltraFresh Vent System. Do not like that my replaced Samsung Front Loader's stand does not accommodate the GE product measurements and is therefore useless.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Much louder than we expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife, who usually avoids the techie features, really enjoys the mobile app letting her know the status of each load and can make changes/adjustments without having to go to the machine. However, this washing machine is much louder than previous machines. Loud enough that I downloaded an app to measure the decibels, which average 75dBA (similar to a vacuum cleaner) during the spin cycle. I haven't measured the levels when the washer is filling, as we noticed that was also louder than expected. My wife has said she feels this washer is doing a better job cleaning our clothes than our previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love front load washers and dryers. This is my second set, I tried the top loaders but they just can't do what the front loaders can. I will never go back, I wash heavy things like quilts and pillows, the top washer would always go off balance and leave the quilts wet to the point I had to wring them out, this machine has no such problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Ge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency is great Easy to use Great in space Low noise

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE!!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Works fantastic. Clothes come out so clean!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Wonderful for a short time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washer, lots of features that I love. Wifi, detergent reservoir, time saver, fresh vent, just to name a few. Which is why I gave it more than one star. My biggest gripe, and it's a big one. It only lasted 3 years. on the last day it had so many error codes the service tech said it would be cheaper to buy a new one that it would be to repair this one. My fault for not getting an extended Warrenty. But for as much as I paid for it, and the brand. I would have thought it would have lasted longer. When it worked, it was wonderful. If you buy one, I'd suggest investing into an extended Warrenty. In shopping the different warranties, I did find that geek squad had a very competitive program compared to others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet, does a great job of cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not have the fancy features of the more expensive models, but it cleans just as well. Large capacity, good cleaning and it will let you know when it's done. Just remember to measure for it. It'a on the larger side.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Couldn't be happier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this washer and the ultrafresh vent system. I had issues with my previous front load washer staying fresh, however, this one is completely dry on the inside after running the vent cycle. I really like all the wash options and my clothes come out smelling great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your money and needs. Amazing machi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job smooth silent and big enough to wash anything. Dont look for anything else go for this for price efficiency and quality.

    I would recommend this to a friend