Customer Ratings & Reviews

We received the absolute best service and shopping experience buying a front load washing machine from Matt in the Casper Wyoming store. Matt was extremely knowledgeable about all of the inventory, features and delivery options. I will ask for him specifically for our next appliance purchase!

Context: We've only had this for a month. We already love the UltraFresh Vent technology. That was the primary motivation for going with this brand and series. By getting this, the simplest model in the series, which saved hundreds of dollars by foregoing features that we do not value. We LOVE the alerts on our phones and watches telling us when cycles are almost done, done, and have been waiting for a 1/2 hour or more. I suspect other 2023 brands might include that too, but it is SO helpful. Everyone wants a review during the "honeymoon" phase, but so far, so good. That said, these have a good reputation for holding up over time.

Quiet front load dries the machine after the wash Easy to use.

Great appliance so far. My last washer was 25 years old and still running - which I don't anticipate this one will do - but, the ease of use, choice of functions and smart technology are worth the update. These were rated well and read lots of reviews before purchasing. Best Buy provided great service.

Does an excellent job cleaning our clothes, bedding, and towels! Highly recommend! Like its ability to be linked to internet to be monitored on my phone.

Im so in happy with the purchase that i did they wash and dry i dont have to worry about wrinkles anymore at beyond statisfy.

The quality of product is very good and performance is excellent.

Love this gorgeous blue washer. It’s quieter than my old Whirlpool. Like the different wash options.

Really loving this machine. It runs so quiet I forget is on

Sleek and sexy looking machine. Perfect fit in a smaller space. Love the wi-fi connection and the notices when the load is complete. Also lets you know how much electricity was used.

Only reason I didn’t do five stars is because it still smells just like any other front loader. the washer itself works great.

We love this dryer. The ease of use and features are perfect for us. Not overdone with features just waiting to break. Great install by Best Buy!

1st I would like to acknowledge my sales advisor in helping select this appliance; his knowledge and patience were invaluable. The washer has so far been exceptional. Easy to operate and the clothes are very clean! The washer is also very quiet, this was an unexpected bonus.

This a good washer. The glass part tho gets dirty on the bottom if you don’t clean it frequently it gets like this yucky muck on it and it makes the washer smell. Other than that it’s a good washer and I like that I can set a specific time to wash my clothes.

We did a lot of research before purchasing a W&D for our new home. This washer came up again and again as a topline product. They were right. This is a GREAT washer. It is quick, efficient and gets clothes clean!

We had a 29-year old Kenmore and figured it was time. We debated top-load or front-load and ended up getting the 550 series washer and dryer. So far it has performed as expected. There's more than enough settings and fine-tuning controls. We wipe down the gasket after using and have had no mold issues. The app is decent.

Great product, low noise level and installed quick and easy with a quick test and walkthrough of all functionality - everyone from sales to installation was friendly, helpful and informative.

Great price compared to the other brands, the ultra fresh feature really works, we can’t believe how quiet it is... and the wi-fi capabilities are a great way to stay on schedule.

Super clean and great feeling clothes. This washer is a powerhouse. Use the app and have even more features and reminders set for your laundry to make sure you get the most out of your time.

Washer will shake violently, like dent the wall, if a few key screws are not removed. Which is not in the set up manual and was suggested by chat CPT. It’s somewhat loud when it runs. Purchased this because the door is reversible to ease your home set up.