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Customer reviews

Rating 4.4 out of 5 stars with 1461 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,461 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job cleaning our clothes, bedding, and towels! Highly recommend! Like its ability to be linked to internet to be monitored on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Front Loader - Great Experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, low noise level and installed quick and easy with a quick test and walkthrough of all functionality - everyone from sales to installation was friendly, helpful and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I already had a GE front load but it was 16 years old. I went with this one because I had such good luck with GE. I love that it has microban around the door so no mildew will form. It’s easy to use and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Best washer ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my GE-4.8 Cu. Ft. 10 Cycle High Efficiency Front loading Washer with Ultra fresh vent system with odor block. Delivered quickly and delivery guys so pleasant and helpful. Best Busy kept me updated from the time I placed the online order to delivery. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello GECuFtWasher, thank you for your review. We're glad to hear that you have been enjoying your new washer and that your delivery went well. We're always happy to help should you have any questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointing Washer and Dryer Set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer Combo purchased in February 2024 replacing a 18 year old combo that still functions properly. Within 6 months the dryer needed the entire drum replaced due to a crack, this was covered under the 3rd party warranty. Their response "it happens", drum replacement would have been$650 if out of warranty. Multiple attempts were made to pay for the extended service warranty however their website always crashed when processing payment. 1 month after the warranty expired, the washing machine now needed a new 'inverter board' running at about $250 for parts and service. While GE covered the repair "as a courtesy" it is ridiculous these $2k appliances breakdown within a few months considering this is a single household lightly using the appliances. Look into different brands if you can, these appliances look great and does work great...when it's working. Can't wait to see what repair comes in the next months. Glad I didn't get rid of my 18 year old appliances that still function perfectly and have had no prior repairs or issues.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your experience. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Doing laundry is easier than ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean and great feeling clothes. This washer is a powerhouse. Use the app and have even more features and reminders set for your laundry to make sure you get the most out of your time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super easy to use and the Wi-Fi functionally notifies when load is done, which is great if you have a couple of loads to clean. The only Con is that it uses more energy than others Washers.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GE family! It's always exciting to get a new appliance and we're glad this one is accommodating your home well. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this model Working very well Easy to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this GE washer and dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washer and dryer for over a month and I absolutely love this washer and dryer set I bought with the stacking accessory. This GE set is great quality and I love the fact that I can control my washer and dryer with an app. My husband and I were able to put everything together ourselves and had no problem. NOTE: the dryer does not come with the wiring to plug it in. I was not told by Best Buy that it did not come with that. I was only told if I used the delivery guys that it would be an additional price of $100+ and I was not about to spend that if we could do it ourselves. Other than that everything with this washer and dryer is great and I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Great washer upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Totally good with the white color for a better value (cost), and it connects to WIFI. Makes timing a completed wash cycle a whole lot more efficient. There is also a vent feature that helps moisture escape when the load is out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. I feel like my clothes were never clean before owning this washer. I have 3 kids and two dogs. We do a lot of laundry. This washer can take it. It is very heavy. So I would recommend having some else move it and install it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer and Install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dryer. The ease of use and features are perfect for us. Not overdone with features just waiting to break. Great install by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and solid as heck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks in - we have nothing but great comments on our washer and dryer combo. It looks amazing, works amazingly and it doesn’t have that cheap plastic feeling some washer and dryers have. This thing is solid. The guys delivering it even said: “wow, this thing is heavy” and I imagine they deliver tons of washer and dryers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE needs to manufacture this stuff again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning it and replaced it with LG. The clothes didn’t seem feel clean….I was disappointed to learn it’s not made by anymore. So you can definitely see or feel some quality flaws. I bought matching washer dryer so both had to go back. If you are looking for good size, this is good for it. But again didn’t feel clothes got cleaned that well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      We're incredibly sorry to hear that your washer was not getting your clothes cleaned and can understand your disappointment. We're very sorry to hear you have left us. Hopefully you will consider GE again in the future. All the best. Mike@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so in happy with the purchase that i did they wash and dry i dont have to worry about wrinkles anymore at beyond statisfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and great machine I recommend 100% and buy it on Best Buy the guys connect it very nice and clean and they are very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4.8 CuFt High-Efficiency Front load w/ UltraFresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our new washer. Works well and is very easy to operate. Lots of settings, which is great, but I do miss having a "spin" only setting, rather than just the "rinse & spin" setting. Other than that, am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, my husband made me a beautiful wood pedestal with drawers that pull out, I don’t have to bend over anymore, it’s very easy to use, uses less water, only thing is I’m not supposed to use tide pods, that part kinda stinks but I really do love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old machine after it gave out. Its quiet and havent had any issues with it at all

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and we really like the Wifi connection telling us when its almost done with the cycle and when it's finally done. We see moisture on the door after the vent system works but zero mildew smell afterwards.

    I would recommend this to a friend