Customer Ratings & Reviews

Works well. Has plenty of settings. It is relatively quiet for a washer, and it has a nice appearance.

I am delighted with my new GE front load washer! My laundry comes out so clean and fresh i am over the moon! GE dryer is my next purchase with Best Buy and i am secure in knowing i will get outstanding service as always.

Love this purchase! Washes clothes thoroughly and efficiently. It’s so nice to have an app that informs us when the cycle is done. The vent feature is also great to keep the washer from smelling horrible.

Love it, has the vent system on it so it doesn’t mold and smell bad

In the few weeks since we've bought it, both this and the matching Dryer have worked great! Very happy with the purchase. Our Store Associate was very helpful and mindful of what we were looking for, and helped us make an informed decision.

Great machine, large enough to do heavy bedding and blankets

Purchased as a replacement to our old washer/dryer, got it open box but it works perfectly. Fits a king sized comforter.

We needed stackable appliances and decided to go with this one for its capacity. It looks great in whites and allows us to load comfort and larger items.

Not happy with best buy. Could be last purchase. I was told to measure dimensions which is my fault but the machine was too deep to fit properly in my washer & dryer room. A good salesman would have pointed that out. Also old machine was not hauled off. Again I was not told by salesman that was an extra charge so old machine left on carport. I would have paid for haul off if told.

Very quiet and efficient machine. We had another machine from a different brand and it was noticeable the difference on how the clothes get more clean on this machine.

Is a good product and it stay a time at my hose is a good atención for tha workers

Bought this GE washer in December of 2023, but by June 2025 it suddenly stopped working. No warning, nothing. Had bought warranty for this product and asked for machine to be repaired. Best Buy cancelled my appointments 7 times in less than one month and my machine was never repaired. Went in person to the store, but was turned away at the door because their team doesn't do repair. Store refused to help me with getting support for repairing my washer. Wasted my time, will not buy again.

We had issues with the installers. The initial installer did NOT level the washing machine, there was 2-3 inch discrepancy from front to back. I pointed it out and he dismissed me, saying that it will work. He also refused to change the door swing to the opposite side, even though I pointed it out in the orders. Second installer leveled the washing machine out but said he did not know how to change the door swing for this"new" GE model. "I have NEVER been train." I ran into the same problem (door swing) with the 3rd installer saying "he had never been trained to change the swing on this GE model. BUT much to HIS CREDIT, he figured it out. Otherwise the machine works well, VERY QUIET. I don't even hear it when it is running.

Great washing machine. Very large and much quieter than my old Maytag front loader. Wilbur and his crew who Best Buy uses to deliver and install were great and very nice.

Best washer dryer combo we have ever purchased! Wish we would have gotten this sooner.

Love this washing machine. My husband doesn’t mind doing the laundry now. The venting part is awesome, we have well water and because it vents it has kept things from turning yellow!!!!

love the cycle options and programming. strong spin cycle

We have only had this washer for about a month now but it has been great so far. We previous had another brand but had issues from day one. Definitely happy with our new purchase. Love the ultrvent feature.

I've had this washer for a little over a year. I feel the wash quality is inconsistent and that's even with regular cleaning cycles and always allowing it to vent. Sometimes the clothes don't get clean and smell mildewy. Thankfully, no leaking issues (knock on wood) like others have said. The weirdest thing is that occasionally the spin cycle will just leave the clothes soaking wet and heavy with excess water. I really try to be mindful of not overloading it so it can spin and drain properly. This happens without changing settings in between loads. For example, the first load of the day might come out well-drained and slightly damp, but the very next load (similar fabrics/weight) on the same spin setting will come out completely waterlogged. I have to either wash them again or rinse and spin because they are too wet to go into the dryer when this happens. I just don't understand it.

Big mistake buying this item. It stopped working a few days ago (2.5 years in use). Controls don't stay on when starting a load. We were told by the GE technician that the 10 year limited warranty only covered the motor and that we would need to pay $114 for the visit to diagnose which board has failed, and afterwards parts and labor to fix it. We told him no thanks. We will throw this thing in the trash and never buy GE again. The dryer which was part of the set, also died 18 months after purchase. We had to pay $450 to get it fixed. These products are lemons.