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Customer reviews

Rating 4.4 out of 5 stars with 1461 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,461 reviews
  • Rated 3 out of 5 stars

    Vibration and Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it after a few washes because it vibrated really bad and was very noisy. The new one is a little better but not a lot.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to hear you were able to have your new washer replaced due to it vibrating and the sound level. To help with the the new unit, we are glad to provide some tips that may help. First, push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place. If a load happens to get unbalanced, pause the unit, open the door and manually redistribute the load.
      NOTE: The washer is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal. GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Your board will go out within the first year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and two days after it was installed it stopped working. No warning. We’re just a simple family of three no pets no heavy usage. Of course all warranties have expired. No one will stand behind the product at all. Appliance repair not associated with Best Buy or GE was our best option for the repair because they couldn’t get here for three weeks. It’s the board and apparently according to this license Appliance repair company. This has been an issue for about a year and a half and G is not standing behind their product. I will never purchase another one!!! Over $400 for a repair and three weeks without a washing machine

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about the difficulties you've had with your washer and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wash cycle efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer washing is profoundly efficient in every type of cycle

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old unit and am really pleased with this machine! Does a great job with whatever we have put in there. Everything come out super clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple Valley, California review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my front loading washing machine. Easy to keep clean, lots of wash choices and energy efficient. Very happy with this unit.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for reviewing your washer, and we're glad to hear that you're happy with it! Although we don't anticipate that you will have any issues, we are here to help if any questions come up. Thanks again!- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machines ive bought. Very quite doesn make much noise

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washer. It does a wonderful job and lets me know on my phone when my laundry is done. I would definitely recommend this washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vents that are in the door so you don't have to keep door ajar to dry out...Purchased but returned cuz I didn't move after all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and it so east to work and no issues cleaning is east too

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Best washer I’ve ver owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this washer it’s a big upgrade from old top loader. It doesn’t have many issues not coming clean. The vent system is very cool

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Somewhat quiet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife approves so that’s the most important factor. Set up was somewhat of a challenge because of the corner placement. Heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it’s working great and plus you can control your dryer and washing thru your Cellphone you just need to DL the Apps. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yarbrough at Jackson store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine. The buying experience was great and I had no trouble picking it up from the store. I will shop there very soon again. Thanks, Best Buy! Jackson TN.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you love your beautiful new washer! Thanks for taking time to share your experience! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Live my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and the color scheme is amazing works great

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my front load washer. Only concern is it leaves a wet smell in the washer if you shut the door completely immediately after use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washer, great value works great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was as good as a washer can be, Quiet, powerful, and somehow good looking!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and quality. Machine works so well and better performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer we love it I hope everything works like we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I have no issues with neither the washer or dryer

    I would recommend this to a friend