Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Electronics Controls Failing JUST out of warrantee
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware - Almost $1K on a washing machine that fails in 15 months. Everything was working perfectly and now suddenly the electronic controls have stopped working. There was no power surge, the outlet and all electrical to the laundry room is perfect (everything else was tested and works fine). All troubleshooting and resets have failed. How can such an expensive appliance only be covered for a year? Are they designed to fail so GE can continue to make money selling extended warranties and parts? IF the products are so good, why not stand behind them? I am so disappointed with GE. This is NOT what I expect from such a major brand and I will not buy nor recommend them to anyone.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so very sorry to hear about the difficulty you are having with your GE washer and apologize for your disappointment and any inconvenience you may have experienced. We hope you will reach out to us on "social" so we can review your situation further as we would like to earn your faith in our brand once again. Kind regards - Vikki@GEA
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine replaced a very noisy old Maytag. We picked it because of the slight increase in capacity. It works well, isn't too noisy and the countdown closk is accurate. The wifi integration is middling. I do get announcements from Alexa when the wash is done. We don't use the venting system, preferring to leave the door open to dry. Overall, I'd recommend it. As an aside, the Best Buy install service for $29 was well worth it.
I would recommend this to a friendKinda meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer will shake violently, like dent the wall, if a few key screws are not removed. Which is not in the set up manual and was suggested by chat CPT. It’s somewhat loud when it runs. Purchased this because the door is reversible to ease your home set up.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to write a review about your new washer; we’re always wanting to improve our products and services and comments such as this help us to do so. -Vikki@GEAppliances
- Pros mentioned:Cleaning performance
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is efficient and cleans great. We especially like the venting system. It is a bit louder than our last washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, easy to use. Haven't used the wifi function yet but it does like a handy feature if needed. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Noise level
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far! So quiet compared to our old appliance. It also finished the cycle quick. Out old one would take all day long.
I would recommend this to a friend Works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should! When hooked up, they switched hot and cold water.
I would recommend this to a friendGreat machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has been great so far! Does a tremendous job of spinning clothes and getting much of the water out of them
I would recommend this to a friendGreat washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine - we replaced our very old GE washing machine with this one and are very happy.
I would recommend this to a friend- Pros mentioned:Capacity
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy dury washer. 100% recommend this washer machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love! I absolutely love this washer and dryer set. It cleans well and is so sharp looking.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. Thanks for reviewing your washer, and we're glad to hear that you are loving it! Although we don't anticipate that you will have any issues, we are here to help if any questions come up. Thanks again!- Kianna@GEA
- Pros mentioned:Cleaning performance
GE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, clean clothes better than my 7 year old front load LG. Very pleased with this product.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We are so happy to hear your new washer is cleaning well and working great for you. We are so pleased to have you as part of our GE Appliances family. We appreciate your business! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
The best feature is Ultra Fresh Vent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of product is very good and performance is excellent.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every good I like it…………………………………………………………………………..
I would recommend this to a friend- Pros mentioned:Noise level
Very quiet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this front loading washer-it’s extremely quiet.
I would recommend this to a friend - Pros mentioned:Capacity
Great Washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product for all types of loads. Energy efficient and handles my large blankets.
I would recommend this to a friend - Cons mentioned:Reliability
Great when it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washing machine in Sept 2023 and lasted until May 2025 before it stopped draining properly. I would have expected it to last a lot longer than this before requiring service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your review. For ways to resolve this issue, we suggest checking out the “Not draining Not spinning Not tumbling” troubleshooting section on page 27 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
- Pros mentioned:Capacity
Great Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! It's quiet and energy efficient. Plenty of room for a full load of clothes too. Highly recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great features for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vent fresh feature is great and the machine seems to wash clothes very well
I would recommend this to a friend Maybe not worth the money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is known for having faulty control panels. I’ve had to replace it twice since I’ve thought it. Also, if the control panel fails, there is no override switch to get your wet clothes out of the machine. They’re locked in there until you get it fixed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you've had these issues with your washer controls. This isn't what we expect to hear and would like to look into this for you. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.