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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.4 out of 5 stars with 1401 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,405 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great, and is very quiet. We are very happy with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t buy front load washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer I’ve ever had water is always moldy it always turns off a don’t run full cycle leaving clothes wet a dirty. When you pull the drain on bottom it’s laws got minimum a gallon or 2 of nasty water that goes everywhere about a yr old an already quit workin

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your unit has been causing you trouble and would like to look into this further for you. Could you please send us a DM/PM on any of our social media pages and reference this review? Dianna@GE Appliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It's quiet and energy efficient. Plenty of room for a full load of clothes too. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery not on time as scheduled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appt for delivery was 12/20/24 from 7:00 am to 9:00 am. And no one has arrived…disappointed, no phone call, text stating the delivery will be late. I scheduled this delivery around some appts today no I’m going to be late for my appt due to Best Buy being late on the delivery.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly to further discuss your delivery concern by calling: 1-888-237-8289. GE_Appliances

  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Great design of front loader.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out cleans and the smell in gasket is non-existent

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s doing very good I’ve had it a month and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with multiple great features to insure a good clean every load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great features for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vent fresh feature is great and the machine seems to wash clothes very well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for all types of loads. Energy efficient and handles my large blankets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new toy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality size color I’m really enjoying !!!totally recommended

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're enjoying your new washer! It sounds like it's the perfect fit for you, and we appreciate your high recommendation! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large load operation, very stable low vibration. Venting feature is a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped draining after 14 month

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 month from running really good, it stopped draing and now, because it passed the 1 year warranty i will have to pay to fix it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If water won’t drain from your washer, it could be caused by a drain hose that is kinked or improperly connected. Straighten the drain hose and make sure the washer is not sitting on it. Also ensure that the top of the drain outlet should be less than 8 ft above the floor. -- We also suggest checking out the “Not draining” and “Clothes too wet” troubleshooting sections on page 27 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    G&E - Keep on track with innovation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace an old appliance. I received a call when my mom had this brand at home and was so reliable, I allowed them to prove to me that they continue building good appliances! After several weeks I can say that they did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a smart front load washer. Set up is straightforward. It doesn’t have an extensive amount of smart features but its a washer lol gets the job done. Last washer lasted around 5 years so lets see how this one holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I’ve ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever owned, and I can now wash my comforters without having to go to the laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine, very quiet, you set it and forget it.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    We love it!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These washer and dryer are beautiful, and work amazingly. The auto vent function is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Update GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more efficient than our older model. Love the mobile app interface!

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the after wash vent feature. Not worried that mildew will build up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, no noise,self cleaning, and so nice.has enough space

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your review and choosing us for your home! We are glad that you are pleased with your new washer unit and think that you will only continue to be impressed with all its great features. Don’t forget to take advantage of the WIFI feature allowing you to start, stop, and monitor your laundry from anywhere while receiving real-time notifications and updates from the Smart HQ app. Dianna@GE Appliances GE_Appliances