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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,462 reviews
  • Rated 5 out of 5 stars

    Much improved door gasket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE washer is a great upgrade from our last washer. The front door gasket is much improved. Fast, efficient and easy to operate from a not-too-complicated technology standpoint. And it looks very stylish as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars, but I'm not sure about the venting system. Maybe I'm doing it wrong?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. We previously had a G.E. front Load Washer for 12 years and wanted the same quality. Item was as described with plus improvements from the previous 12 year old unit we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was lower that Hone Depot or Lowe’s. Delivery was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. We are like it so far. Im recommended

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Lasted less than 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this washer for 22 months and it has started leaking. We will get it fixed but for what this costs it should last twice that long before any repair is needed. This is the typical overpriced throw away junk you get in most appliances now days. The washer was fine till the leak started so that is why i gave it two stars...otherwise it would have been one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! It is a pleasure to do laundry. Best washing machine I ever had. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped draining after 14 month

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 month from running really good, it stopped draing and now, because it passed the 1 year warranty i will have to pay to fix it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If water won’t drain from your washer, it could be caused by a drain hose that is kinked or improperly connected. Straighten the drain hose and make sure the washer is not sitting on it. Also ensure that the top of the drain outlet should be less than 8 ft above the floor. -- We also suggest checking out the “Not draining” and “Clothes too wet” troubleshooting sections on page 27 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t buy front load washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer I’ve ever had water is always moldy it always turns off a don’t run full cycle leaving clothes wet a dirty. When you pull the drain on bottom it’s laws got minimum a gallon or 2 of nasty water that goes everywhere about a yr old an already quit workin

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your unit has been causing you trouble and would like to look into this further for you. Could you please send us a DM/PM on any of our social media pages and reference this review? Dianna@GE Appliances GE_Appliances

  • Rated 5 out of 5 stars

    Great price and quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition for open box item. Saved a lot by purchasing open boxed item. Bought washer and dryer. Love it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer Control Panel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up were great. The washer control board however went out in less than 2 years and total repairs will be over 500. Get a warranty if buying this GE washer as they break down fast.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to assist you with this washer control panel. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Great washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer!!! This washer has great features and very reliable. With the current sale this washer and dryer set is a steal of a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best washer I've ever had. It dows a full load of laundry in qbout 20 minutes and everything is super clean. I cant say enough good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend This Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one month in but I'm loving my washer in my new home! I've already recommended this product to 3 coworkers in need of a replacement. I do wish there were more control features on the app. It seems to only allow monitoring. Nevertheless, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Noisy when filling with water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laundry capacity but noisy when water is filling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    At this point everything seems awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not purchased GE products for a very long time. Was very pleasantly surprised of the quality. However I am only shy of four weeks of use on the two new units washer and dryer. At this point however everything seems to be working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open box item at a Brest Buy Outlet. We've had it for a year now with no problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer less than 2 years ago in Sept. 2020. The dryer is fine but we've had issues with the washer. A few times the clothes have been too wet after a completed cycle. Since there is not a spin only button, we have to re-rinse(wasting more water) then spin. The most recent was today when it kept cutting off/loosing power less than 30 secs into any cycle. Then the screen went black except for the mins and it was making a noise as if it was still running but we opened the door and it was not however, the noise continued even with the door open. Unplugged it several times but still didn't work. Finally unplugged for about 5 mins, plugged back in-and nothing, came back 5-10 minutes later and able to power on. The cycle is running now so hopefully it will complete. This washer cost too much and from what I thought a good company to have these problems less than 2 years from purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling like am adult right now as this is the first new purchase of a washer/dryer that I've made. I did some research and GE is the way to go for front loaders.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an ok washer. Not really impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is ok. I wish I would have done more research on this particular unit. For the same price at another local appliance store I could have gotten this washer with more features for the same price. By more features I mean, steam wash and the detergent filler spot which allows you to pot a bottle of detergent in and not have to add detergent to wash load. The washer does wash the majority of my laundry, I have 4 kids. I do find the unit overall is much louder than my previous washer as well. I would not purchase this washer again.

    No, I would not recommend this to a friend