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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,462 reviews
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Delivery and installation went well and a month of using the washer with no problems or concerns. No regrets, so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Easy to use. A little noisy. My wife doesn’t like how low it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty satisfied. It’s still too early to tell if there are any issues but so far it’s meeting all my washing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality never thought I would like a front load, but this one changed my mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. We would have looked elsewhere if we were told that delivery would take 5 weeks. On the floor should indicate in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the washer and dryer excellent

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke after 6 months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE products are awful just avoid them ive had several including a GE cafe fridge be deemed “ non fixable” within a year of owning and this is another failed product including a GE profile dishwasher and now this our washing machine. DONT BUY GE products they are truly awful and un reliable. Eveb with total tech we have to wait 5 days without a washing machine and hope this part they are coming with will fix the problem. What a hassel for a near brand new machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item far exceeded my expectations, love it! The delivery men were fantastic, expedient and knowledgeable, explained all the functions, used and set up!, excellent service ! thank you

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks so much for taking the time to write a review. We're so glad to hear that you're loving your new washer. Thanks so much for choosing GE Appliances! -Mikayla@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I’d recommend the pedestals if you have the room. I love the rubber gasket. They are loud though, so be mindful for late washes. The best option is the control by app! Set it for a delay wash and monitor it from work!! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great customer service. Definitely i am very happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer delivers exactly as advertised. We love that we can add additional water to loads that are bulky and not dense. The venting option is nice but we often forget to use it. Delivery was fast and efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost a future customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Front Load Washer along with matching Front Load Dryer. The washer started leaking about 5 weeks after install. It took several weeks to have a service technician out. Then he had to order replacement parts. Now it will take several more weeks to have him out again to fix with the new parts. ------------ Bottom line: I have a brand new washer that leaks and two months after contacting them about the leak I still have a brand new washer that leaks. ------------ Customer service is wretched. I tried to escalate the issue but was placed on hold for over an hour and a half. Finally, just hung up. Note: I have had Whirlpool prior to this and was always happy. The only reason I switched to GE was their UltraVent system. By the time I need a washer in the future, I'm sure Whirlpool will have a self-dry system and I will happily return to them.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so very sorry to hear this. This is not the ownership experience we want for you and your family and we apologize for your inconvenience. Please reach out to us via private message on Social Media if you haven't already. We would like to look into this for you. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE 4.8 cu/ft washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works very good. Gets clothes sparkling clean. The drum size is big enough to handle a bedspread and a comforter with room to spare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving in electricity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can stop using it, my clothe smells great all the time and I am saving so much in my electricity bill. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Lopez

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and service people. Arrival was exact on time, process was smooth and hookup to everything was good. Thanks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gave out and barley going on it's 3rd year.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this week my washer decided not to drain the water, so now I have to wait until Dec 28 for someone to come and look at it. Good thing I bought the warranty, if not I would have to buy a new one, which I don't have the $$ for as of now

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and easy to use with many adjustable washing options. Venting system to prevent mold build up a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer but I do wish it had a smart soap dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the wifi feature that lets me know when my laundry is done! I like this has a compartment for prewash detergent as well the regular detergent, bleach and fabric softener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Syncs to GE app. Love the ultra fresh vent system. Can keep door closed when not in use.

    I would recommend this to a friend