4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,462 reviews
  • Rated 5 out of 5 stars

    GE washer and dryer best fit in my laundry room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE washer and dryer best fit in my laundry room and i love the white color suits in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The installers were giving high praise to this GE washer, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my GE washing machine. Best Buy was easy to deal with, and no problems with delivery. Very quick and delivery people were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. Delivery service was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets laundry done quick and quiet, much better than my old unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, no issues at all. The app needs some works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product poor crooked installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product it’s great after 20 years of old one. But installers destroyed Best Buy credibility for scamming me to replace stuff unnecessarily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product havent uses it looks great but delivery not the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really been liking this washer. Our old one was going out, and everything that was wrong with the old one is working great. Need to take a little time to learn all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I oove this product because it is so comfortable tor my life. Furthermore GE is the US brand and it is a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Is new does not matter it was open box. My wife love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would give it zero stars if I could

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR; - Frequently leaks, molds in the clean out every 3 months, clean out takes extreme strength to close without leaking. Not great if you have kids and need to do actual laundry. Keep in mind, this was a replacement model after we had these issues with the initial model. You get a variety of leaks with this model. Sometimes it just leaks underneath for no discernible reason (was washing 2 standard pillows). Sometimes bubbles will randomly come out of the back of the washer (always used cup lines that came with detergent - best guess is detergent residue builds up over time). Finally, the drain clean out at the bottom, it molds frequently every 3-months or so, which makes your clothes stink (I ran the Clean Washer cycle every day and used Affresh every month) and it requires a tremendous amount of strength to tighten to a point where it won’t leak. This washer is probably fantastic if you don’t do a lot of laundry (I.e. a few loads per week) or aren’t picky about a washer that leaks frequently. Also, a word of warning on the warranty service, they have to observe the machine actively leaking or a repair will not be attempted, even if you have video/photo evidence of the issue. All in all, we lasted about 18-months with this washer. Simply awful, but not completely surprising.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for the review. We really do hate to hear that this is happening with your washer, we're sure this would be difficult, especially with kids at home. If you're still having issues with your washer, please reach out to us on social media with your complete model and serial numbers, your service confirmation number, and a copy of your review here. All the best. -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the customer experience, reps were very supportive towards my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this product. Very efficient and effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kevin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working good. Could lighten thank up hard to move around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Andy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice buying the GE laundry machine form Best Buy and the waffle maker They gave me 7 days delivery time and I got within 3 days

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Andy - Thanks for trying out and new Front Load Washer! We are very proud of it and know you will continue to love it. Please stay safe and keep in touch! - John@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer Installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation team. They installed everything as required and stayed until everything was working including the wi-fi. Swapped washer and dryer so doors worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine washes absolutely everything, including comforters and dog beds. There is a cycle for everything. The drum is very large and it uses little water. And it’s made in USA.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, we couldn't be happier to see that you're loving your washer! We appreciate the positive comments and we're wishing you the best. - Guy@GEA GE_Appliances

  • Pros mentioned:
    Ultrafresh vent system

    Rated 1 out of 5 stars

    Doesn't spin the clothes dry enough,still dripping

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't spin theclothes dry enough. They're still dropping wet. Washed bedding and had to spin the clothes 3 more times before I could place in the dryer. This was my 3rd front load washer. I've used front loaders for over 20 years. I don't knowif it was a defective washer or just a put product. I did like the vent feature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. Cuts down the number of loads and gets the clothes clean

    I would recommend this to a friend