Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.
This summary was generated by AI based on customer reviews.
Washer/dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer dryer combo. The washer is amazing and so is the dryer.
I would recommend this to a friendGe washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item that get the job done. It was a valuable access for my family.
I would recommend this to a friendRun don’t walk to get it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works so well. Leaves my clothes smelling fresh.
I would recommend this to a friendSo far…so good….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.….so far…so good…quiet…easy to use…the clothes are just slightly damp after the spin cycle…..
I would recommend this to a friendDOES NOT SPIN-DRY, LEAVES CLOTHES SOAKING WET!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this for less than a month I hate it. I wish I had done more research on front-load washers (this is my first) since apparently GE has a reputation for having terrible spin-cycle engineering in their machines, all the way back to 2012! No matter how long the spin-cycle runs, or for how many HOURS, or how many times I rebalance it, clothes are still SOAKING WET at the end, like you can wring cups of water out of the laundry when it's done. I do all the laundry for our house and it's making me miserable. I didn't realize the return/exchange window was so short, only 15 days, so I'll have to figure out what to do now. Thanks for wasting hours of my life GE!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're so sorry to hear that your clothes have been coming out of your washer so wet. We can absolutely see how annoying this would be for you and we're happy to help. If the clothes seem too wet after the wash cycle is complete, the following are possible causes: 1) A "slow spin" may have been selected. A slow spin will eliminate less water than a fast spin. 2) Cold water can make clothes feel more wet. If this is not the case, service may be required. 3) Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this information is useful to you and we're wishing you the best. - Guy@GEA
Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing!!! It has been one of the best purchases I’ve made!
I would recommend this to a friendEfficient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and results spanking clean! So many choices! Only reason for 4 stars, it is a bit noisy.
I would recommend this to a friendOk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Had to re-balance the install myself after eeek. But better now
I would recommend this to a friend- Pros mentioned:Capacity
Needs better engineering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Problem though the drain hose is made too short
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks for this review! We so glad to hear that you're happy with the large capacity of this beautiful high-efficiency washer. Though, we certainly are sorry that the drain hose length is too short for your setup. This would be discouraging and we can understand your concern. Thankfully, we offer an optional drain hose extension (recommended for discharging heights from 60” - 96”) and its part number is WH49X316. Specific installation information related to the drain hose can be found on page 22 of the installation instructions: https://files.bbystatic.com/3%2FvTY6tIA8U6BkU58%2Bc4iA%3D%3D/e32b48d4-49f8-4dd2-a9a4-6fcad4429282.pdf. We hope this is insightful! Connect with us if you have any questions - we're happy to help out. Best, Kelsey@GEA
Great Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer. It works very well. It has excellent controls and options.
I would recommend this to a friendRead fine print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the fine print does not come with electronic power cord that you really need if you want to use it. Can reverse the door Was easy to order and pick it up
I would recommend this to a friendAppreciate Best Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine, perfect service! We are super satisfied from Best Buy
I would recommend this to a friendI recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im glad i purchase this item. I bought it for my son and he loves them.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer works great. A little louder than I expected but it’s ok. It’s in a garage.
I would recommend this to a friendPerfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer and dryer set. I wish I would have gotten the pedestals. But I would recommend the unit. No issues with the product.
I would recommend this to a friendYup it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend has this one, works awesome. We returned ours because buyers remorse
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features. I can control when others leave their clothes in the washer
I would recommend this to a friendFRUSTRATED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so disappointed at Best Buy for starters the delivery was delayed for my dryer, then when the washer was delivered first we had the delivery employees opened the box the screen and part of the plastic up top were completely cracked. Instead of them taking the damaged product back with them they left it in the middle of my living room. When I called Best Buy they first said they would come pick up the damaged washer on November 15th and deliver the new one, today is November 26 and I still have not received the replacement washer and the damaged one is still at my house. Hoping the new one hers delivered tomorrow. I have wasted so much of my personal work time and personal time on this and it’s very frustrating.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. To best address your delivery concern, please contact the Best Buy customer service team.
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dream, I highly recommend this washing machine.
I would recommend this to a friendMy washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful, still have to read directions, which I will soon
I would recommend this to a friend