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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,462 reviews
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most expensive, worst working washer I have ever owned. What a piece of JUNK! Do not waste your money on this! It won't get your clothes clean. I've had 2 repairmen out her and the only solution was "just wash half loads". What?! I bought the huge washer so I could wash large loads! Apparently EPA regulations won't allow enough water in the tub for the clothes to wash. JUNK, JUNK, JUNK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for almost 2 years works amazing still noticed a drop in my electric bill as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues Draining/Spinning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer less than 2 months ago. On first impression, I was in love! The venting isn’t as life changing as I was expecting but it’s cool. Now, TWICE this washer has left my clothes DRIPPING wet despite the spin speed. Once was a larger load of clothes than were literally dripping, and the other was a small load of one bath mat. Dripping wet. The clothes smelled awful (like rot or urine), but the bath mat was fine. I’m not sure why twice now the washer hasn’t completely spun my clothes dry or drained enough to put the clothes in the washer. For the bath mat, I had to set it on spin 3 extra times to get it dry enough for the dryer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Busymom, thanks so much for taking the time to write a review. If the clothes seem too wet after the wash cycle is complete, the following are possible causes: 1. A "slow spin" may have been selected. A slow spin will eliminate less water than a fast spin. 2. Cold water can make clothes feel more wet. If this is not the case, service may be required. 3. Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock. - Lower than normal spin speed/wet clothes: this occurs as a result of oversudsing. The use of HE detergent will decrease the chance of suds lock; use HE detergent only and be sure to use the recommended measured amount. You can run a drain/spin cycle to remove the excess water in the clothes. - For the clothing odor, we'd recommend checking your washer's drain hose to make sure it's installed properly and to use High Efficiency (HE) detergent in your washer. If you have other questions or concerns, feel free to reach out to us via email or social media. Stay safe! -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. It cleans laundry well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves machine. Great product. Great service and protection on machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE 4.8 CuFt Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large capacity of this washer and ease of use controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workers helping the customers in all they needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a perfect match for the dryer that I purchased. Recommend this washer to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, better than I expect, a lot of functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice new feature: UltraFresh Vent System with Odor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "UltraFresh Vent System with OdorBlock" is the key reason why I bought this one. Tired of keeping door open to prevent moss/mold with old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this set! I am very pleased with this purchase and have not had any issues. Delivery guys were great in getting setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this product & purchased it at reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than it needs to be. Also inconsistent with drying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far totally satisfied with the machine and has features I will never use but basic machines just don't exist now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer!! It’s perfect if you want a front loader that doesn’t mold!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer lasted 14 months. Broke to the point we lost an entire load of clothes which remained locked inside this machine and after a month of attempted repairs, I was forced to buy a new washer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that your washer stopped working, especially as you lost an entire load of clothes. If you're still in possession of the washer, we'd like to review this further. Please reach out to us on any of our GE Appliances social media platforms such as Facebook or Instagram. We understand your decision to buy a new washer, and we hope to have the opportunity to earn your trust in our brand in the future. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome couldnt be happier with my purchase great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AliciaG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliances, very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer makers and great product, APP works great and the odor protection is a plus! I would recommend this over Samsung or LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job with the clothes. It comes out clean. Only issue I do not like the GE software for the washer.

    I would recommend this to a friend