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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,462 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and wifi capability is convenient since it sends updates to let you know when it's done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washed, noisy and loud. My old Samsung large stackable was quiet as a mouse. Not these. My water lines knock when calling for water. Stay away from this set. I would call for service but I know they can’t fix it. Not because it can’t be fix, lack of knowledge

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you hear a banging or rattling noise from the inlet pipes as the washer stops filling, this is likely due to water hammer. Water hammer is a problem with the household plumbing and its water pressure. As the washer's water valve closes, the force of water in the pipes can cause the pipes to rattle. We recommend consulting a professional plumber to find the root cause of water hammer sounds and a proper solution. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this Washer roughly 1 month thus far and everything has been great. Good Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer/dryer combo just about a year ago, and have had no issues so far. Very good buy, and great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 1 out of 5 stars

    Poorly Trained Best Buy Install Tea.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Install Team was terrible. They don't know how to follow the install instructions in the owner's manual. We had to have a plumber come to fix their screwup which was letting Methan Gas Leak into the house. Best Buy showed no urgency in fixing this install screwup. We escalated to Best Buy & BBB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product, price and delivery. I really appreciated Best Buy’s customer friendly on line ordering site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer. It seems to help get the whites really white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works great. Customer service and installation experience were outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but water holds in the detergent drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Does the job. If your on the market for a washing machine. This washer is dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Task made easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this machine.. looks good and works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the fact that we don’t have to leave the door open for it to air out

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your washer! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances

  • Rated 5 out of 5 stars

    great washing machine and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to extend my thanks and gratitude to the two gentlemen that delivered and installed the machine, both were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, my purchase from bestbuy has been superb. Never an issue. Any problems are always resolved promptly and completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ge combination for washer and dryer im very happy about this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Ge washer and dryer. The ability to turn on remotely is so convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, does great job. Also purchased matching dryer, couldn’t be happier with the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine so far! And the ultra fresh vent is life changing! Pickup at Best Buy was very easy and quick.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for the feedback! It's great to hear you're enjoying this washer and we're glad to have you in the GE family. If you ever find yourself having questions or concerns please let us know. We're always here to help. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box and so far so good, its working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife love's it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The guys from Best Buy did a great job and made sure it met my wife's seal of approval before leaving.

    I would recommend this to a friend