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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.4 out of 5 stars with 1401 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,409 reviews
  • Rated 5 out of 5 stars

    Latest technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new advanced technology GE has put into this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate description, works great, would recommend buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The water valves are scarry noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water valves are scarry noisy.The water valves are scarry noisy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Banging noise during a drain and/or spin cycle may occur from the drain hose hitting against the back of the washer. This can occur if the drain hose is not secured properly. Check the Drain Hose Installation Instructions starting on page 18 of the Owner’s Manual for information on proper installation of drain hose, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- The banging could also be caused by an out of balance load. To check the machine, run a rinse and spin cycle with no load. If the washer's level of vibration is normal and the banging does not occur, then the sound was caused by the wash load. -- If those tips don’t help and the washer has been properly leveled, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service thanks and great price and the offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit... Great product, nice look... ++++

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This died just past my two year warranty!!! Extremely unhappy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know an issue with your washer not functioning properly must be concerning, and we want to help. If the washer isn’t working at all, you may want to check the fuse/circuit breaker to ensure there’s no issue. You can also try disconnecting the unit from power for a couple of minutes before reconnecting; this resets the electrical components and can often resolve an issue. If it may be helpful, troubleshooting tips for your model are available starting on page 31 of the manual; that can be viewed on our GE Appliances website when you look up the model number and go to the product page. If you’re not able to resolve the concern with troubleshooting and think service may be needed, that department can be reached at 833-426-3393. A technician would be glad to examine the washer. GE_Appliances

  • Rated 5 out of 5 stars

    perfect!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase ,I recommend this machine to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only that in was disagree is with the delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My GE pair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the features offered and the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was being sold as opened box, did not work once we got it home and found out it was used

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you had this experience. Please reach out to your sales associate or call this special number 1-800-433-5887 for Best Buy. Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Noisy and Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is terrible. This is my second one installed from Best Buy under warranty. It has nothing to do with the installation. The machine rattles and rocks back and forth during the spin cycle. It doesn’t matter if you have one pair of pants or a regular load of clothing, it shakes and can be heard throughout the entire house! I can’t stand it. I’m returning this trash and buying an LG or something. Hopefully it won’t have the same problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought what I thought was a matched set and the dryer does not match the dryer in my opinion, So not happy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Issues only after 1.5 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received an error message (H20 Supply) after only a year and a half of owning it. Never buying GE again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine and the customer service!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice BUT loud!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's functioning OK BUT it's sooo loud!! I was told it super quiet and won't hear it. NO.. its very very loud. My old washer you couldn't hear at all...

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! Thanks for taking the time to write a review about your new washing machine. We appreciate you choosing GE Appliances. We're glad that your washer is functioning okay! We're sorry that it's loud. We see how this can be frustrating especially since your previous unit was not loud. We have sent your feedback to our product team. If you have any further questions, feel free to reach out to us at our social pages. Take care! Emily@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Loud washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of noiser than I would hope for and sometimes doesn't spin enough to get all of the water out. Doesnt happen all of the time but a little worried.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience With This Washing Machine Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first washer which was identical to this one died after about three years. I had a technician from GE come and try to get it going. He was unsuccessful after trying everything he could including replacing the circuit board. I had to buy this new one in order to match it to my dryer which I had purchased at the same time that i purchased the original washing machine. Of course, BEST BUY did could not supply me with a machine matching the color of my dryer but I had to go with it anyway. I'm hoping that this machine will give no problems!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large and good serving machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is large and good serving machine. Purchase from the Bestbuy Outlet was an opportunity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Medicore

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get the smart app to connect despite all the troubleshooting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good washer but damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Overall very quiet and works well. Only issue was soap tray was damaged and i am still waiting on a replacement.

    I would recommend this to a friend