Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so disappointed. After the first use I noticed the drum wasn’t draining out all the way. I had to return it and purchase a different washer brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're terribly sorry to hear your new washer wasn't draining properly, leading you to purchase another one. We would never expect this for our consumers so we can only imagine how disappointing this was for you. We'll be working to make sure this doesn't happen again, so thank you for bringing it to our attention. All the best. - Guy@GEA
- Pros mentioned:Cleaning performance
Amazing!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best machine I’ve used in 20 years. Works efficiently.
I would recommend this to a friend Too new
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what rating to give..this is replacement. First one had issues.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for leaving a review. We're sorry to hear that your previous unit needed to be replaced. We hope that you are enjoying your new washer! Know that we're always here should you have questions or concerns. -Michael@GEA
Do not buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first wash the washer leaked fabric softener allover the floor. The vent system runs for fifteen minutes every hour for 8 hours and still can’t get the job done. The dyer could not dry the cloths all the way
No, I would not recommend this to a friendDo not recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. This is our second of this model in less than 3 years and both motherboards went out at the 15 month point. Trash.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear that you've had this experience with both of your washers. We'd like to investigate this thoroughly on your behalf. Please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. -Kacie@GEAppliances
May not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this model to work with the GFI circuit in my laundry room. Tried 3 different washers and 4 different GFI outlets and none worked. Finally Best Buy offered to upgrade to a different model and it's working fine. Poor quality on the part of GE; great service on the part of Best Buy,
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you could not find a washer to work with your GFI outlet. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Not the best washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only one year, I got an issue with this GE, it's leaking from the bottom of the door ((( and it's very loud during the sucking water, very disappointed
No, I would not recommend this to a friendGood
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help. Returned but still good
I would recommend this to a friendReview
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best appliances that I have purchase it work but not the way I want to doesn’t dry well and the washing machine gets stuck
No, I would not recommend this to a friend- Pros mentioned:Capacity
Excellent products that everyone should have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, more easy to use and very big load capacity.
I would recommend this to a friend on/off switch inoperable within days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did 3 loads of laundry when I got it, and then the on/off switch became inoperable. I waited weeks for a service call, and now I wait another 10-14 days for the part and the next service call.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi rsba, thank you for reaching out! We're so sorry to hear that this has happened with your new washer, we know that this must be frustrating for you. We're glad to hear that you have had a service call for your unit and that the part is being ordered to have this issue repaired. If you have any other questions or concerns, please feel free to send us an email or reach out to us on social media. Stay safe. -Michael
Not what I expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed a thin full quilt and the washer balled up the quilt and started spinning loud and banging hard that the washer started moving. After that the washer was not quiet. Returned it.
No, I would not recommend this to a friendThe washer I never wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought a picture of the model # of my dryer to the appliance center at BestBuy looking to buy the mate. After waiting a month for the item to arrive, the delivery folk brought it to my house. While my dryer was a Samsung, the washer they delivered was a G.E.! Needless to say, I was unprepared for that. The last time I experienced that level of incompetence waa in the military
No, I would not recommend this to a friendProblems after ONE year!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Our ONE year old washer turned itself on and appears to want to agitate. You can hear water coming in. There are no lights on the control panel. The doors were not locked. You can spin the dial though nothing changes. Tried unplugging and that didn't work. We started have Problems with druer as well. I will never buy anything of this brand again!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
Oh no! We're absolutely sorry to hear that your washer is turning itself on and that you are having trouble with your dryer as well. We can certainly understand how infuriating that is. If you have not done so, please consider scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA
Spend your money on something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is absolute garbage. I bought it 3 months ago and the motherboard has already gone out. It's under warranty but there's no ETA for when the part will arrive. I've always purchased GE appliances and I've always had good luck until now and I'm so very disappointed. If I wanted to buy trash i wouldn't have soent $900 to do so.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand why you would be frustrating but remember that you had always had good luck in the past. We apologize for the delay in getting the part needed but this pandemic has affected our parts availability. The service provider can check to see if they have any idea when to expect the part needed. We hope this helps but does not make it any easier to be without a dishwasher. Geoff@GEA
Horrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dealt with Best Buy for for over a month trying to get the correct washer delivered. Turns out it no longer exists, but it took Best Buy six weeks to find that out after I talked to seven different customer service people.
No, I would not recommend this to a friendNot a Company I would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have got to be kidding me. I was scheduled on April 6th and now you tell me I don't have a time scheduled. By the way this is the second time something has gone wrong.
No, I would not recommend this to a friendPoor GE washer and customer service quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the two weeks, the washer already started to make loud noise. We had the similar issues with 2 year old GE washer, and GE service could not help us and gave us all excuses, the GE customer was not helpful either. For those who are buying GE washer, good luck!
No, I would not recommend this to a friendMight work great if properly installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is noisy and shakes during spin cycles. Probably a good washing machine when properly installed.
I would recommend this to a friendDo not use geek squad to install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine. Geek squad is a joke. Flooded my washing room and just transfers my phone call around with no one to help. Geek squad also crushed the dryer hose I had to purchase for the install as well. Just go to Home Depot or Lowes. Should have taken photos of all the water from the 2 times it’s flooded.
No, I would not recommend this to a friend