Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Leaking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.60 days of using. Made a load 4-5 times a week and now it's leaking water under the unit. Disappointed customesr
No, I would not recommend this to a friendLoud banging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer and had installed by bestbuy—washer made loud banging noise during spin cycle—called and they brought out a new one—that one bangs just as loud—very disappointed
No, I would not recommend this to a friendStill waiting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review it still don’t have it yet still waiting for it to be delivered. Now last rescheduled to 12-27-23. Who knows when we will ever get it. If I knew it would be this long I wouldn’t have bought them
No, I would not recommend this to a friendWasher review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought the air vent would work but washer smells should of got top loader
No, I would not recommend this to a friendDelivery issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use it do to unability to deliver the dyer on a timely matter. Had to return the washer.
I would recommend this to a friend- Cons mentioned:Reliability
Don’t buy ge washer are dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works sometimes I wouldn’t recommend it. Breaks very easy.,
No, I would not recommend this to a friend Do not get it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been 6 months yet and it's already having issues. Worths buying ever.
No, I would not recommend this to a friendSet up and load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing shakes like crazy. Set up paid for was even worse
No, I would not recommend this to a friendBUYER BEWARE!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this washer/dryer set and it was delivered yesterday 7/1/2021. Service guy was showing us how to use the washer and dryer set. He turned on the washer and started the dryer. The washer instantly tripped the breaker and one of the dryer buttons wouldn’t work. We did the exchange the next day with no issues.
No, I would not recommend this to a friendWater pours out the bottom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking washer. But with the first wash, water started pouring out the bottom of the washer flooding my laundry room and the basement below. Going to call for a repair on Monday. What the heck!?!?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your washer has flooded your laundry room and basement. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Bad machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine knock and makes noises thunks after water fills
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer workes great. I am new to front load and i like it.
I would recommend this to a friendMix up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were advised to keep the orignal LG Washer and dryer. The GE woulld not fit in and let laundry room door open. I cannot review the GE product because we kept the original LG washer and dryer. Waiting to have our credit given ..thid was not the best experience overall.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're sorry to hear your GE Appliances washer wouldn't fit in your laundry room and that you're still waiting for credit to be given. We know this must've been an exhausting process for you so we appreciate your patience. We're wishing you the best and we hope to see you in our GE Appliances family some time in the future. - Guy@GEA
Vibration is HORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible vibrations to the point the machine you can feel it in the next room! I will try a few more liads but this is way to much money for this poor quality machine! NEVER! EVER! WASTE YOUR MONEY ON THIS MACHINE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are truly saddened to hear about your disappointment with your GE Appliances washer and apologize for any inconvenience this has caused you as this is not the owner experience we want for you. If you have confirmed the washer has been properly leveled according to page 22 of the installation instructions -- https://content.syndigo.com/asset/53365e81-81e4-44f8-839d-53a9e6503038/original.pdf -- please call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have your washer checked. Again, our apologies for your disappointment. Kind regards - Vikki@GEA
way too big
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not realize how huge this unit was. It would not even fit in my space. Had to return it. Best Buy delivery though was wonderful and they took it back not problem at all.
No, I would not recommend this to a friendIt's like living at an airport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds like a jet engine is taking off. The features are nice, I bought it specifically because the doors could be reversed and my water hookup is on the left. It was the only washer choice. But, I'm not sure it's worth the deafening sound.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your washer is much louder than anticipated. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Mister
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When delivered, there were missing parts on the pedestal. We had to schedule a second appointment.
No, I would not recommend this to a friendGreat washer,
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, Great washer, Great washer, Great washer,
I would recommend this to a friendSpin cycle stopped after 1 wash cycle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 cycle. No longer completes a spin cycle. All clothes are washed but left soaking wet.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, this is definitely not what we want to hear regarding this washer. We're so sorry you've had this experience, and we regret the inconvenience you've had because of this. Because you are still within one year of your purchase date, we strongly encourage you to take advantage of your warranty by calling our GE Consumer Service at 1-800-432-2737. Please reach out to us directly should you have additional question. We're confident one of our technicians will be able to resolve this for you and get you back to washing clothes in no time. -Kacie@GEA
BUYER BEWARE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and it's leaking water AND barely spins the clothes. Ridiculous
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry to hear that your washer is leaking and not spinning how you need it to. We know what a letdown this can be and hate that you're going through this. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening. We hope this helps. -Chris@GEA