Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.
This summary was generated by AI based on customer reviews.
Not what I expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed a thin full quilt and the washer balled up the quilt and started spinning loud and banging hard that the washer started moving. After that the washer was not quiet. Returned it.
No, I would not recommend this to a friendDo not buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first wash the washer leaked fabric softener allover the floor. The vent system runs for fifteen minutes every hour for 8 hours and still can’t get the job done. The dyer could not dry the cloths all the way
No, I would not recommend this to a friendOpen box washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was being sold as opened box, did not work once we got it home and found out it was used
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you had this experience. Please reach out to your sales associate or call this special number 1-800-433-5887 for Best Buy. Joyce@GEAppliances
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best appliances that I have purchase it work but not the way I want to doesn’t dry well and the washing machine gets stuck
No, I would not recommend this to a friendThe washer I never wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought a picture of the model # of my dryer to the appliance center at BestBuy looking to buy the mate. After waiting a month for the item to arrive, the delivery folk brought it to my house. While my dryer was a Samsung, the washer they delivered was a G.E.! Needless to say, I was unprepared for that. The last time I experienced that level of incompetence waa in the military
No, I would not recommend this to a friendProblems after ONE year!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Our ONE year old washer turned itself on and appears to want to agitate. You can hear water coming in. There are no lights on the control panel. The doors were not locked. You can spin the dial though nothing changes. Tried unplugging and that didn't work. We started have Problems with druer as well. I will never buy anything of this brand again!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
Oh no! We're absolutely sorry to hear that your washer is turning itself on and that you are having trouble with your dryer as well. We can certainly understand how infuriating that is. If you have not done so, please consider scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA
Spend your money on something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is absolute garbage. I bought it 3 months ago and the motherboard has already gone out. It's under warranty but there's no ETA for when the part will arrive. I've always purchased GE appliances and I've always had good luck until now and I'm so very disappointed. If I wanted to buy trash i wouldn't have soent $900 to do so.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand why you would be frustrating but remember that you had always had good luck in the past. We apologize for the delay in getting the part needed but this pandemic has affected our parts availability. The service provider can check to see if they have any idea when to expect the part needed. We hope this helps but does not make it any easier to be without a dishwasher. Geoff@GEA
Do not recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. This is our second of this model in less than 3 years and both motherboards went out at the 15 month point. Trash.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear that you've had this experience with both of your washers. We'd like to investigate this thoroughly on your behalf. Please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. -Kacie@GEAppliances
Poor GE washer and customer service quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the two weeks, the washer already started to make loud noise. We had the similar issues with 2 year old GE washer, and GE service could not help us and gave us all excuses, the GE customer was not helpful either. For those who are buying GE washer, good luck!
No, I would not recommend this to a friendMight work great if properly installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is noisy and shakes during spin cycles. Probably a good washing machine when properly installed.
I would recommend this to a friendDo not use geek squad to install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine. Geek squad is a joke. Flooded my washing room and just transfers my phone call around with no one to help. Geek squad also crushed the dryer hose I had to purchase for the install as well. Just go to Home Depot or Lowes. Should have taken photos of all the water from the 2 times it’s flooded.
No, I would not recommend this to a friendHorrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dealt with Best Buy for for over a month trying to get the correct washer delivered. Turns out it no longer exists, but it took Best Buy six weeks to find that out after I talked to seven different customer service people.
No, I would not recommend this to a friendNot a Company I would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have got to be kidding me. I was scheduled on April 6th and now you tell me I don't have a time scheduled. By the way this is the second time something has gone wrong.
No, I would not recommend this to a friendLoud banging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer and had installed by bestbuy—washer made loud banging noise during spin cycle—called and they brought out a new one—that one bangs just as loud—very disappointed
No, I would not recommend this to a friendLeaking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.60 days of using. Made a load 4-5 times a week and now it's leaking water under the unit. Disappointed customesr
No, I would not recommend this to a friendWasher review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought the air vent would work but washer smells should of got top loader
No, I would not recommend this to a friend- Cons mentioned:Reliability
Don’t buy ge washer are dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works sometimes I wouldn’t recommend it. Breaks very easy.,
No, I would not recommend this to a friend Still waiting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review it still don’t have it yet still waiting for it to be delivered. Now last rescheduled to 12-27-23. Who knows when we will ever get it. If I knew it would be this long I wouldn’t have bought them
No, I would not recommend this to a friendDo not get it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been 6 months yet and it's already having issues. Worths buying ever.
No, I would not recommend this to a friendSet up and load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing shakes like crazy. Set up paid for was even worse
No, I would not recommend this to a friend