Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
No on knows why !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This order was cancelled by BEST BUY 3 times and never delivered.
No, I would not recommend this to a friendDrum Failed After 1 Year Warranty Expired
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drum failed after 1.5 years, about 4 months after the 1 year warranty expired. Absolutely horrible!
No, I would not recommend this to a friendSo disappointed!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design with the pedestal and now leaking. Would never recommend this item
No, I would not recommend this to a friendHorrible Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within in a week of use water leaks from door. Also, water does not properly drain causing an excessive about of water to accumulate in drain trap.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Robbi - Thanks for taking the time to write a review. We're sorry to hear of the difficulty you're having with your dishwasher and are surprised this would happen. Please take advantage of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737. Also, don't hesitate to reach out to us at the "Contact Us" link on our website. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA
- Cons mentioned:Reliability
Started Whining and Leaking in Less Than 2 Years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine until right after 2 years. Valve broke.
No, I would not recommend this to a friend Satisfactory
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite machine. Has trouble with small loads. I do like the mold guard /venting features.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're pleased to know you're enjoying the venting feature, but sorry it's not performing as well as expected with small loads. We can certainly see how this might be a bit of a let down for you, so if you want to message us on social media with more details we'd be happy to see if there's any troubleshooting tips we can offer. We're wishing you the best and we're glad to have you in the GEA family. - Guy@GEA
Come to many problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the machine makes strange noises and is not as efficient as the company promises
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there. We're so sorry to hear that you're not enjoying your new washer. This isn't expected and we apologize for the aggravation this has caused. If you are still needing assistance, please send us a private message on any of our social media sites detailing what's going on with your washer. We'll be more than happy to further investigate. Thanks. -Arnesha@GEA
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked nice and worked fine for 10 days and then it wouldn’t go into the spin cycle. What a disappointment!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with your washer's features and functionality. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quiet as I would like. Overall good product
I would recommend this to a friendLooks nice.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not work. It was like I bought a lemon dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for connecting with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this unit has caused. We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737. We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA
Your contracted installation company is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to review but I am still awaiting the installation.
No, I would not recommend this to a friendDon’t buy from Pacific kitchen (Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice ... been weeks still can’t get it to work ..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for the review. We hate to hear of the trouble you've had with your washer and we apologize for any inconvenience. Feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for the feedback. We hope to hear from you! -Mikayla@GEA
Crappy service for a new washer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. The washing machine, brand new, has to be replaced because it only releases hot water and not cold. Promised 3 delivery dates, never showed up due to washing machine not being in stock. The manager offered to be reimbursed for laundry mat expenses. What a load od crap.
No, I would not recommend this to a friend- Pros mentioned:Capacity, Noise level, Ultrafresh vent system
Great purchase!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has better features than previous one. It has a vent that allows it to dry out faster after use. It is larger capacity but same size outside dimensions It is quieter.
I would recommend this to a friend - Cons mentioned:Reliability
Garbage washing machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke twice, first ine fresh out of box and a few months later broke again
No, I would not recommend this to a friend GE Washer Out of Balance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for a couple of washes (less than 1 week) but then it started making noises like its out of balance even on light loads, tried some different things based on troubleshooting list but its not getting any better. Called service for a technician but they send delivery people, still waiting!!!
No, I would not recommend this to a friendFloor is scratch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Total Tech Member,. Your delivery team scratch my floor and have not reach back out since November. Disappointed
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Ultrafresh vent system
Great front loader washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer for about a month and I love it! Huge drum for king size quilts and bedding. Easy to operate! Plenty of settings for any need,but not too many to be complicated. The fresh vent system is a nice improvement over my last front loader. I researched many top washers and front loaders and I’m so glad I picked this one!
I would recommend this to a friend - Pros mentioned:Ultrafresh vent system
Great washer with so many options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer. So many washing options. You can choose washing cycle and still adjust using buttons. Max spin cycle saves dry time. Venting system keeps washer from molding or smelling and able to keep door closed at all times. Very large machine. Highly recommend!
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Beautiful and cleans well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity and cleans well. My family is very happy with this purchase.
I would recommend this to a friend