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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,462 reviews
  • Rated 1 out of 5 stars

    Come to many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine makes strange noises and is not as efficient as the company promises

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there. We're so sorry to hear that you're not enjoying your new washer. This isn't expected and we apologize for the aggravation this has caused. If you are still needing assistance, please send us a private message on any of our social media sites detailing what's going on with your washer. We'll be more than happy to further investigate. Thanks. -Arnesha@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice and worked fine for 10 days and then it wouldn’t go into the spin cycle. What a disappointment!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We hate to hear that you have not been pleased with your washer's features and functionality. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as I would like. Overall good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does not work. It was like I bought a lemon dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for connecting with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this unit has caused. We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737. We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Your contracted installation company is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to review but I am still awaiting the installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from Pacific kitchen (Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice ... been weeks still can’t get it to work ..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thanks for the review. We hate to hear of the trouble you've had with your washer and we apologize for any inconvenience. Feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for the feedback. We hope to hear from you! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Crappy service for a new washer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. The washing machine, brand new, has to be replaced because it only releases hot water and not cold. Promised 3 delivery dates, never showed up due to washing machine not being in stock. The manager offered to be reimbursed for laundry mat expenses. What a load od crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, and I couldn’t be happier with my decision. The Ultra Fresh Vent System with Odorblock really makes a difference no more musty smells, even when I forget to unload the laundry right away. I also appreciate the Microban technology, which gives me peace of mind knowing the drum stays cleaner between washes. This washer is spacious and easily handles large loads, which is great for my family. It’s also very quiet, even during the spin cycle. The smart features are a bonus—I love being able to start or monitor a load from my phone. Installation was straightforward, and the stackable design saves space in my laundry room. Overall, this washer combines excellent cleaning performance with innovative features to keep things fresh and hygienic. I highly recommend it to anyone looking for a reliable and modern washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    Great purchase!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has better features than previous one. It has a vent that allows it to dry out faster after use. It is larger capacity but same size outside dimensions It is quieter.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Garbage washing machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke twice, first ine fresh out of box and a few months later broke again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE Washer Out of Balance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for a couple of washes (less than 1 week) but then it started making noises like its out of balance even on light loads, tried some different things based on troubleshooting list but its not getting any better. Called service for a technician but they send delivery people, still waiting!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity and forgot how much I missed a front load! It is so nice to "see" clean clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence washing, and drying machine clothes have never come out so clean before it amazes me very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got delivered this new GE washing machine. Great features, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    awesome washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new washer, so much capacity and it works quickly, major upgrade for us. for the price, i am very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Floor is scratch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total Tech Member,. Your delivery team scratch my floor and have not reach back out since November. Disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Nice but loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks nice and washes well but is very loud when filling. The water valves in the machine are loud enough to be heard throughout our house

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Troubleshooting tips for loud or unusual sounds can be found on page 32 of the Use and Care Manual which can be located in the "From the Manufacturer" section of this product page. If these tips don't resolve the issue, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Out of box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ can wash more clothes per loaded then my old machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ultrafresh vent system

    Rated 5 out of 5 stars

    Great front loader washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for about a month and I love it! Huge drum for king size quilts and bedding. Easy to operate! Plenty of settings for any need,but not too many to be complicated. The fresh vent system is a nice improvement over my last front loader. I researched many top washers and front loaders and I’m so glad I picked this one!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issuse afer a few months plent of room and looks great

    I would recommend this to a friend