Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible item, it has broken 2 times already and for repairs, it would take at least than 2 weeks if you are lucky
No, I would not recommend this to a friend Huge disappointment! GE Washer Model#: GFW550SSN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO LOUD, even while filling. No discernible benefits from UltraFresh System. Softener compartment LEAKS down front of machine. Model #: GFW550SSNWW SKU: 6396006
No, I would not recommend this to a friendBroken after just 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer for 1 year and 4 months and it will not drain out the water. It is out of warranty so I've had to pay to replace the drain pump and the inverter board and it still isn't working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product I even bought. I understand it was a discounted item but it it already has issues. If it would have been good quality, it should not have issues in the first few years of use
No, I would not recommend this to a friendThe worst purchase I've ever made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is terrible. Despite the "ultra fresh vent" it smells so bad like mildew even after cleaning it over and over again. The detergent dispenser is somehow getting a yellow stain all over my clothes during every wash.
No, I would not recommend this to a friendshake violently
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the machine came with a defect, in the first use and it surprised me in a very negative way, when the machine goes to centrifuge it vibrates so violently that it leaves the place! I'm disappointed.
No, I would not recommend this to a friendBroke less than 2 years of purchase and no parts a
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less than 2 years of purchase and no parts available to fix it.
No, I would not recommend this to a friendMold Smell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL MOLD SMELL - VENT FRESH IS A LIE. The stench started about four months after initial use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We're surprised to hear that you are having problems with your front load washer. We can see how this is unexpected and am sorry for the frustrations that this has caused. After the wash cycle is completed and the clothes unloaded, select ULTRAFRESH VENT™ to help eliminate the excess moisture in your washer. It is also recommended to rinse the washer at least once per month with 1 cup of bleach poured directly into the basket without clothes and using the Self Clean Cycle. If you are still having problems with a smell, even after using the self clean cycle with bleach, please contact us on social media. Thanks. -Arnesha@GEA
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the GE Ultrafresh for only two years and it now needs a New motherboard. GE repair came out, as we have an extended warranty. They did not have a motherboard on their truck and no one else locally has it in stock either. So it is going to take weeks for a repair. The ultrafresh also does not do a great job of preventing the musty smell. We regularly clean the drain and it still smells. Would not buy again. Several appliance repair people i have spoken with say to stay away from GE as they are no longer a good product.
No, I would not recommend this to a friend