Customer Ratings & Reviews

Work very well. The venting system is my favorite part about it, it helps keep the moisture out of the door when not using.

This machine has many good points. The ability to dry itself using a low speed tumble is great. It can heat water to a much hotter temperature than tap. Clothes come out nearly dry, even towels! So far so good. Unfortunately, one of the reasons I cost this machine was for the automatic dispensing of detergent from a tank (Smart Dispense). My first tank went in a few weeks, about right I think. Some weeks later I noticed that my clothes were getting stiffer and stiffer, finally figured out that none of the detergent had been used. I called GE and they sent someone to diagnose the problem and ended up replacing the whole dispenser and tank. Worked great for a month or so, then I noticed my clothes getting stiffer and stiffer... Sure enough, detergent tank was still full. BTW I'm using a high end brand of high efficiency liquid detergent, the same one the machine is calibrated for. So one of the major reasons I bought this high priced machine is gone.

Great performance, value and looks great too. We wash 6 loads per week and this is solid.

Not at all pleased with this and cant understand the great reviews. My clothes have nit been getting clean no matter the load size. I really started to investigate after I had to wash a pet blanket three times and it still smelled filthy, like urone and dirty dog. I could not figure out the issue at first (load too big? Detergent cup not automatically distributing?) then i realized the items are just sticking to the back of the washer and not tumbling. The washer is perfectly level per a level I used to check to make sure it was level on all sides. Took the blabket out and put a coat in and it did the same thing - item gets wet then just makes its way to the back wall and sticks stationary to the spinnjng back wall, not tumbling. The washer constantly stops and changes directions wheb this happens -- i suppose this is the "dynamic balancing technology" (just stops and changes direction?? That's IT? Great marketing on such an unimpressive feature). So, washer wets the clothes then the clothes stick to the back and spin around not getting clean. There is also a design flaw with the back wall having a 1/8 inch crack around the perimeter where stuff gets stuck immediately, every load ...and cannot escape. I tried prying it out with a razor thin mini screwdriver and it didnt remove the debris. Never have i seen this issue in a washer in my life. These two major issues combined with the fact that there was no wifi password on the door to connect to the app -- only a sticker with a code that contained the wrong letter /number/digit combination that the app refused to even let me enter. For an $800 washer Im really upset. I was going to chat with customer care then realized the sticker came off in a wash and is gone forever (likely stuck in the crack circling the back wall). There is a two week return period i missed, as if anyone will notice these things the first several times they use the washer (and as if i had the means to return a 300 pound washer in my basement alone). I only noticed that my clothes did not seem to be getting clean at all which is this thing's ONLY job. Puzzled at these great reviews. Are they fake?

Works like it should. Kept my wife happy. Pedestals were easy to install.

Excellent machine for washing all you dirty clothes and easy access

Large capacity. Washed king blanket without issue. Cleans good.

I am very happy using my new washer. So easy to use. I am handicap so front loading is easy.Glad to support an American product

It’s nice! But it is VERY loud and obnoxious. It should not be that loud my neighbors can hear it. I have a video recording but it will only allow me to attach photos.

I like so much very efficient and great product to buy!

Awful. Leaked from the bottom and caused water damage in my new-construction home. Now waiting for Best Buy to pay for the damage and refund my credit card so I can buy a different washer and dryer. Whole situation has been a nightmare and ruined my family’s move in to our new home. Been weeks and situation is still not close to be resolved fairly. And on top of everything, we can’t wash our clothes. Just a nightmare.

Replaced Kenmore Elite series with this one. Has all the top grade heavy duty features. Quite.

Very nice! Not super loud. Pretty easy to use and I like all the different settings!

So far I am very pleased with my GE washer. I read reviews that were favorable about the washer. My opinion on GE appliances was poor so I am very pleasantly surprised.

This is an amazing piece of equipment. It is quite clothes come out looking great. The self cleaning and bento cycles keep machine clean and odor free. Very good product. The sales team at Best Buy east Orlando were great. The install team was on time and took about ten mins plus hauled old washer away.would recommend Best Buy and this ge washer to anyone looking for an upgrade

Amazing washer. Love all the variety of settings and options and that I can monitor from home!

Good washer, the only issues we are having is the light wash does not drain properly. Randomly has drain issues on all settings. Currently attempting to fix the issue thru Geek Squad.

Bought a G E washing machine on sale On the phone super super easy scheduled Delivery For 2 days later. Delivery guys were so accommodateing and pleasant.This is my fifth appliance that I have bought at best buy.

Love this product. The last one i owned went through 4 years of abuse with dog hair, muddy kids cloths, the works. And still worked great. I bought a new one recently and regret nothing!

Today I put 4 pairs of jeans in the washer I set it on Normal load, 15 mins later I heard it lock and went in to check out why the machine locked itself after it was already running. It then said there was an 1hour and 3 mins left on cycle literally 5 mins before this I was in the laundry room getting shirts out of the dryer and it then read 51 mins. It seemed to have started the load over which I’m completely confused on. I don’t know if I need to call customer support, if my washer has a defect or if this is normal. I have not hooked up to WiFi or my phone and I did not touch the washer to reset it, I’m not sure why is started over. Is this a common issue? I did love my washer 100% before this issue.