Customer Ratings & Reviews
- Model:
- GFW550SPNDG
- SKU:
- 6396014
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent cleaning performance, low noise level, ease of use, and generous capacity. They also appreciate features such as the UltraFresh Vent System and an exceptional spin cycle. However, some customers have expressed concerns regarding its reliability, with issues like draining problems being reported. Minor drawbacks mentioned include a potential musty smell, higher price, and heavy weight.
This summary was generated by AI based on customer reviews.
Mold Smell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL MOLD SMELL - VENT FRESH IS A LIE. The stench started about four months after initial use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We're surprised to hear that you are having problems with your front load washer. We can see how this is unexpected and am sorry for the frustrations that this has caused. After the wash cycle is completed and the clothes unloaded, select ULTRAFRESH VENT™ to help eliminate the excess moisture in your washer. It is also recommended to rinse the washer at least once per month with 1 cup of bleach poured directly into the basket without clothes and using the Self Clean Cycle. If you are still having problems with a smell, even after using the self clean cycle with bleach, please contact us on social media. Thanks. -Arnesha@GEA
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the GE Ultrafresh for only two years and it now needs a New motherboard. GE repair came out, as we have an extended warranty. They did not have a motherboard on their truck and no one else locally has it in stock either. So it is going to take weeks for a repair. The ultrafresh also does not do a great job of preventing the musty smell. We regularly clean the drain and it still smells. Would not buy again. Several appliance repair people i have spoken with say to stay away from GE as they are no longer a good product.
No, I would not recommend this to a friend