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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 1424 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,429 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the capacity. This machine has not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best feature is Ultra Fresh Vent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of product is very good and performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, my husband made me a beautiful wood pedestal with drawers that pull out, I don’t have to bend over anymore, it’s very easy to use, uses less water, only thing is I’m not supposed to use tide pods, that part kinda stinks but I really do love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT BUY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our washer thinking that this brand is reliable! we only have 2 years! Then NOW the door COULDNOT open! I took care of our washer . Thenl ONLY 2 years?! have it fix? And not to mention I dont know yet how it cost! Its been a week and we did contatct GE and takes awhile to fix! So Frustrating!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your washer's door not opening. We recommend cleaning the pump filter of your unit, you can do so by following the instructions in page 21 of the owner's manual here: https://files.bbystatic.com/K85KP6ULPHDZSq003YUywg%3D%3D/User%2BManual

      If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, Sufficient, and sizable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliance for first timer, especially who are moving into new place

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great and looks great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the washer for about a year now. Working perfectly. It's in my basement but, I barely here it running during any of it's cycles. Never needed to rewash anything. WiFi application has proven very handy and develops good history.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad that you have reviewed this washer. We are pleased that your experience with this washer has been a positive one. We are also pleased that you are taking advantage of the app feature and that you love it. Stay well. Geoff@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Good Product HORRIBLE delivery and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used 1 day so far. The product overall appears well built and has all the functions we need. I would have given it a 5 star but delivery and install were an absolute nightmare. Would not recommend purchasing anything you can't pick up or carry out yourself as Best Buys contracted delivery and installation companies they use are horrible. Significant damage to our brand new home which we have a pending claim in for. No doubt will end upnin court.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Your board will go out within the first year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and two days after it was installed it stopped working. No warning. We’re just a simple family of three no pets no heavy usage. Of course all warranties have expired. No one will stand behind the product at all. Appliance repair not associated with Best Buy or GE was our best option for the repair because they couldn’t get here for three weeks. It’s the board and apparently according to this license Appliance repair company. This has been an issue for about a year and a half and G is not standing behind their product. I will never purchase another one!!! Over $400 for a repair and three weeks without a washing machine

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about the difficulties you've had with your washer and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new machine. The service we recieved installing the machine was great.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    My new favorite washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't like GE appliances but this washer has been great. Love the design, the moisture remover and the additional cycles. I hope it last longer than my last few ge appliances, which were not good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer will shake violently, like dent the wall, if a few key screws are not removed. Which is not in the set up manual and was suggested by chat CPT. It’s somewhat loud when it runs. Purchased this because the door is reversible to ease your home set up.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to write a review about your new washer; we’re always wanting to improve our products and services and comments such as this help us to do so. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, after the service men recommend and performed the first washed to clear the manufacture chemical. The washer work like magic.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a believer in a front load washer, but this one works well. The venting option allows the washer to not smell. The app for washer is not the best however.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, easy to use, Wi-Fi setup not as easy to use. Plenty of options for washing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE - 4.8 Cu Ft High-Efficiency Stackable Smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE 4.8 works great very quite and lets me know when the load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A really good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice machine. Large capacity which is good for my big family, quiet and very water efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New GE Washer with existing Whirlpool Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new GE washer that we bought to replace a front loading Whirlpool. We were able to modify the existing stacking brackets to hold the Whirlpool Dryer to the new GE Washer with no problem. The new washer work very well and is quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Great when it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washing machine in Sept 2023 and lasted until May 2025 before it stopped draining properly. I would have expected it to last a lot longer than this before requiring service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your review. For ways to resolve this issue, we suggest checking out the “Not draining Not spinning Not tumbling” troubleshooting section on page 27 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good quick wash and dry .. sound is smooth/ quiet .. easy operation ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it’s working great and plus you can control your dryer and washing thru your Cellphone you just need to DL the Apps. So far so good.

    I would recommend this to a friend