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Customer Ratings & Reviews

$848.99
Save $231
Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 1445 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,445 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total space saver. efficient and does its job in cleaning our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Very large and much quieter than my old Maytag front loader. Wilbur and his crew who Best Buy uses to deliver and install were great and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gugulothu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working really good. My wife likes the way the machine is working.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Has plenty of settings. It is relatively quiet for a washer, and it has a nice appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! We love the Ultra Vent System, keeps the cloth smelling fresh. Let's hope it last's longer than my Samsung washer, only lasted 4yrs!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement to our old washer/dryer, got it open box but it works perfectly. Fits a king sized comforter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE washer this product is not worth for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as we thought. A lot of vibrations and sound during the wash cycle. Not worth for the price. I won’t recommend this product for someone to purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the vibrations and noise level that you're experiencing with the Combo. The first thing we recommend you do is download the SmartHQ app so that you can make sure the software is up to date. If that does not help, please make sure the unit is properly level because if the Combo is uneven, or rocks excessively during operation, it may not be leveled properly. Make sure all of the rubber leveling legs are firmly touching the floor and the appliance is level both front-to-back and side-to-side. If the issue continues, we recommend you review the tips in the article on our GE Appliances website titled: "GE Profile™ UltraFast Combo Washer/Dryer - Excessive Noise or Shaking". GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Low quality products

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big mistake buying this item. It stopped working a few days ago (2.5 years in use). Controls don't stay on when starting a load. We were told by the GE technician that the 10 year limited warranty only covered the motor and that we would need to pay $114 for the visit to diagnose which board has failed, and afterwards parts and labor to fix it. We told him no thanks. We will throw this thing in the trash and never buy GE again. The dryer which was part of the set, also died 18 months after purchase. We had to pay $450 to get it fixed. These products are lemons.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Your board will go out within the first year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and two days after it was installed it stopped working. No warning. We’re just a simple family of three no pets no heavy usage. Of course all warranties have expired. No one will stand behind the product at all. Appliance repair not associated with Best Buy or GE was our best option for the repair because they couldn’t get here for three weeks. It’s the board and apparently according to this license Appliance repair company. This has been an issue for about a year and a half and G is not standing behind their product. I will never purchase another one!!! Over $400 for a repair and three weeks without a washing machine

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about the difficulties you've had with your washer and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks great. Getting the matching Dryer as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good I like it…………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Much better than samsung ,cant even hear it running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    M.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the cycle options and programming. strong spin cycle

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy, Clean Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new GE, front load, washing machine. Even stubborn stains are gone on the white laundry. And the fresh vent system keeps everything smelling clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      It's great to hear from you! We'd like to take this opportunity to welcome you to the GE family. We're glad you're enjoying your new washer! It's always exciting to purchase a new appliance and we’re happy to hear it’s accommodating your home so well. It's a pleasure having you with us and if you have any questions or concerns feel free to ask. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. Has great features and is large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most high tech washer I've ever had or used. I thought it was going to be difficult to work but it was so simple and having the app on my phone to see when the cycle is complete is so amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually enjoy doing laundry. I think the unit is quiet and uses way less water than my old machine. Clothes dry so much faster due to how much water is removed when spinning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything's good. If that changes, this review will be updated. I washed my first load of clothes twice, because I didn't see or hear any water in the washer. As it turns out, the washer is very efficient and uses very little water. If you're not at least 6ft, don't stack the washer and dryer set. This washer and dryer comes with an app; I didn't know that. It's a nice looking gloss or shimmering white. Maybe I'll try to update my review after about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer after the drum in our old one went bad. We were told that GE makes quality appliances. Since purchasing this washer we have not been disappointed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and want to welcome you to our GE Appliances family. Thank you for your feedback. We will be sure to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer dryer combo we have ever purchased! Wish we would have gotten this sooner.

    I would recommend this to a friend