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Customer Ratings & Reviews

$848.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 1445 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,445 reviews
  • Rated 4 out of 5 stars

    Love, hate, but fixable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GE washer but the Ultra Fresh Venting is a joke. It does nothing to help drain the excess water that causes the smell everyone hates. I found lots of excess water hiding in the soap dispenser area. Take out the dispenser, empty, dry the compartment.. extra water gone. Great washer though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are clean.... the app for your phone is awesome. Works as expected. The appliances work great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer cleans great. Love the extra features that it has available on it. Would definitely buy this one if i hadn't already.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using our new washer& dryer for one month, we're pretty happy with it, especially the ultrafresh venting technology works well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing! We're always happy to hear our customer's experiences. Your business is very much appreciated and we're glad to have you in the GE family. It's great to hear you're enjoying your dryer! If you ever have any questions or concerns, let us know and we'd be more than happy to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer with the matching dryer, perfect size and quality, its been almost two months since I've purchased and I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sent you a phone message when it’s done. Great tool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice & Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, not as complicated to use as it can appear. Just read the manual. Great for us techies and those in my home who like it simple.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello DenDen, thank you for your review. We're glad to hear you have been pleased with the ease of use and functionality of your new washer. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value and size and economical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is definitely capable of large loads and also love the stainless steel drum. Very very nice washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chime which comes on to indicate washing is through is barely auditable unless standing next to machine. The vent feature is somewhat hard to understand, for example, do you do it after every load, at the end of loads for the day, once a week, etc. If instead, one wishes to simple leave the door open some, is that also okay, since the vent system seems to take a long, long time to complete its cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet the machine is. Very efficient with a sleek look. Self venting feature is great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this handles my huge king quilts and sheets. I lov how it tumbles it almost dry!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your washer! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quiet and large washing capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washing machine for 3 weeks and I am happy. My clothes are clean. I can wash large loads.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer work well price a little bit higher but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy dury washer. 100% recommend this washer machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big load capacity. The WiFi feature is great. It lets us know when the wash is 5 minutes until finished and when it is completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PRODUCT FOR ANY HOME

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best Brand and product for the price, quite and easy to operate with several speeds of operation.Also visually beautiful addition to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing but really low to the floor.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer with great features but I do recommend buying the Riser that is sold separately because it’s really low to the floor.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Appliances are JUBK,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap that is DOA right after warranty expired. Best Buy NO HELP WHATSOEVER. Gee, I just love throwing $900 away after 14 months. Walk, don't run from Best Buy and it's junk appliances.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having such issues with your washer just after the warranty expired, and we'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. We'd be happy to look into this further. GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine replaced a very noisy old Maytag. We picked it because of the slight increase in capacity. It works well, isn't too noisy and the countdown closk is accurate. The wifi integration is middling. I do get announcements from Alexa when the wash is done. We don't use the venting system, preferring to leave the door open to dry. Overall, I'd recommend it. As an aside, the Best Buy install service for $29 was well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Electronics Controls Failing JUST out of warrantee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware - Almost $1K on a washing machine that fails in 15 months. Everything was working perfectly and now suddenly the electronic controls have stopped working. There was no power surge, the outlet and all electrical to the laundry room is perfect (everything else was tested and works fine). All troubleshooting and resets have failed. How can such an expensive appliance only be covered for a year? Are they designed to fail so GE can continue to make money selling extended warranties and parts? IF the products are so good, why not stand behind them? I am so disappointed with GE. This is NOT what I expect from such a major brand and I will not buy nor recommend them to anyone.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are so very sorry to hear about the difficulty you are having with your GE washer and apologize for your disappointment and any inconvenience you may have experienced. We hope you will reach out to us on "social" so we can review your situation further as we would like to earn your faith in our brand once again. Kind regards - Vikki@GEA GE_Appliances