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Customer Ratings & Reviews

$828.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 1447 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,447 reviews
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well the vent drying feature is very nice can't wait till I get the matching dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I’ve ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking design, user friendly smart wifi capabilities, and convenient door placement making for easy transfer as a side by side which is extremely disabled friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets laundry done quick and quiet, much better than my old unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash Day Happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has lots of settings and even a quick wash of 20 minutes for small loads. Very nice washer with the Fresh Vent System. You should buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with GE after having two manufacturing defected washers this one works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them both

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I should have put my glasses on before I did these reviews. I accidentally reviewed the dryer thinking it was the washing machine lol. Well they are both great, thank you Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer lasted 14 months. Broke to the point we lost an entire load of clothes which remained locked inside this machine and after a month of attempted repairs, I was forced to buy a new washer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that your washer stopped working, especially as you lost an entire load of clothes. If you're still in possession of the washer, we'd like to review this further. Please reach out to us on any of our GE Appliances social media platforms such as Facebook or Instagram. We understand your decision to buy a new washer, and we hope to have the opportunity to earn your trust in our brand in the future. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my GE washing machine. Best Buy was easy to deal with, and no problems with delivery. Very quick and delivery people were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure at first when I saw the washer but with research I took the risk. Best choice I’ve made and the store where I purchased it was just as excellent. The process was simple and the delivery exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really value how this washing machine is smart but not annoyingly so. It just notifies me when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE is a better washer then Samsung!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Samsung sheet would on in a ball! With GE they don't and dry well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but despite the manufacturer's claims, it is very loud. I specifically wanted a quiet washer. The washer we replaced (a 12-year old Samsung) was a lot more quiet. Would have given it 5 stars if it wasn't for the noise.. I do love the antibacterial feature and ease of use.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for your review! We're happy to have you as part of the GE Appliances family. We're so glad that you love the antibacterial feature and the ease of use of the washing machine. We're sorry that it's louder than you expected. We can see how this can be frustrating. We have sent your feedback to our product team. Stay safe, Emily@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great product poor crooked installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product it’s great after 20 years of old one. But installers destroyed Best Buy credibility for scamming me to replace stuff unnecessarily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my appliances. GE is a great brand and easy to use. Roomy for blankets and all my washing needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. I wish there were more color choices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would give it zero stars if I could

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR; - Frequently leaks, molds in the clean out every 3 months, clean out takes extreme strength to close without leaking. Not great if you have kids and need to do actual laundry. Keep in mind, this was a replacement model after we had these issues with the initial model. You get a variety of leaks with this model. Sometimes it just leaks underneath for no discernible reason (was washing 2 standard pillows). Sometimes bubbles will randomly come out of the back of the washer (always used cup lines that came with detergent - best guess is detergent residue builds up over time). Finally, the drain clean out at the bottom, it molds frequently every 3-months or so, which makes your clothes stink (I ran the Clean Washer cycle every day and used Affresh every month) and it requires a tremendous amount of strength to tighten to a point where it won’t leak. This washer is probably fantastic if you don’t do a lot of laundry (I.e. a few loads per week) or aren’t picky about a washer that leaks frequently. Also, a word of warning on the warranty service, they have to observe the machine actively leaking or a repair will not be attempted, even if you have video/photo evidence of the issue. All in all, we lasted about 18-months with this washer. Simply awful, but not completely surprising.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks for the review. We really do hate to hear that this is happening with your washer, we're sure this would be difficult, especially with kids at home. If you're still having issues with your washer, please reach out to us on social media with your complete model and serial numbers, your service confirmation number, and a copy of your review here. All the best. -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great front loader

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this washer as an open box. Wife loves it. Application is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really been liking this washer. Our old one was going out, and everything that was wrong with the old one is working great. Need to take a little time to learn all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer!! Vent dryer is the greatest. Love the the little tune it plays when starting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product already before buying it I had already seen entities in a hotel and I liked it a lot

    I would recommend this to a friend