Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$828.99
Save $251
Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 1447 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,447 reviews
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    JUNK

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most expensive, worst working washer I have ever owned. What a piece of JUNK! Do not waste your money on this! It won't get your clothes clean. I've had 2 repairmen out her and the only solution was "just wash half loads". What?! I bought the huge washer so I could wash large loads! Apparently EPA regulations won't allow enough water in the tub for the clothes to wash. JUNK, JUNK, JUNK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. It cleans laundry well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features. I can control when others leave their clothes in the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workers helping the customers in all they needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open boxed set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open boxed and so far we love it. This is the first time we’ve had wifi and a front load set. So nice to to know when the wash is about to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful, still have to read directions, which I will soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far…so good….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ….so far…so good…quiet…easy to use…the clothes are just slightly damp after the spin cycle…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it enough to give honest feedback. what i have used has worked great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOES NOT SPIN-DRY, LEAVES CLOTHES SOAKING WET!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for less than a month I hate it. I wish I had done more research on front-load washers (this is my first) since apparently GE has a reputation for having terrible spin-cycle engineering in their machines, all the way back to 2012! No matter how long the spin-cycle runs, or for how many HOURS, or how many times I rebalance it, clothes are still SOAKING WET at the end, like you can wring cups of water out of the laundry when it's done. I do all the laundry for our house and it's making me miserable. I didn't realize the return/exchange window was so short, only 15 days, so I'll have to figure out what to do now. Thanks for wasting hours of my life GE!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we're so sorry to hear that your clothes have been coming out of your washer so wet. We can absolutely see how annoying this would be for you and we're happy to help. If the clothes seem too wet after the wash cycle is complete, the following are possible causes: 1) A "slow spin" may have been selected. A slow spin will eliminate less water than a fast spin. 2) Cold water can make clothes feel more wet. If this is not the case, service may be required. 3) Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this information is useful to you and we're wishing you the best. - Guy@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, better than I expect, a lot of functions.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Needs better engineering

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Problem though the drain hose is made too short

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks for this review! We so glad to hear that you're happy with the large capacity of this beautiful high-efficiency washer. Though, we certainly are sorry that the drain hose length is too short for your setup. This would be discouraging and we can understand your concern. Thankfully, we offer an optional drain hose extension (recommended for discharging heights from 60” - 96”) and its part number is WH49X316. Specific installation information related to the drain hose can be found on page 22 of the installation instructions:  https://files.bbystatic.com/3%2FvTY6tIA8U6BkU58%2Bc4iA%3D%3D/e32b48d4-49f8-4dd2-a9a4-6fcad4429282.pdf. We hope this is insightful! Connect with us if you have any questions - we're happy to help out. Best, Kelsey@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Efficient!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and results spanking clean! So many choices! Only reason for 4 stars, it is a bit noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves machine. Great product. Great service and protection on machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer works great. A little louder than I expected but it’s ok. It’s in a garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read fine print

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the fine print does not come with electronic power cord that you really need if you want to use it. Can reverse the door Was easy to order and pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer set. I wish I would have gotten the pedestals. But I would recommend the unit. No issues with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for almost 2 years works amazing still noticed a drop in my electric bill as well

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 1 out of 5 stars

    Poorly Trained Best Buy Install Tea.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Install Team was terrible. They don't know how to follow the install instructions in the owner's manual. We had to have a plumber come to fix their screwup which was letting Methan Gas Leak into the house. Best Buy showed no urgency in fixing this install screwup. We escalated to Best Buy & BBB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a perfect match for the dryer that I purchased. Recommend this washer to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this product & purchased it at reasonable price

    I would recommend this to a friend