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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 1424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,429 reviews
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and really leaves the laundry almost dry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if there is a way to control rinse temperature, I haven't found it. load is always hot when finished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines highly recommend people to give it a shot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    washer with a dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we received it with a dent on top of the washer. i tried to deal with the customer support , looks like we deal with people from India and they call themselves agents and they just stall the process until the chatroom times out so you keep doing the same process with NO HELP!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mold growth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I have had this machine for 6 months, and the mold that's growing is terrible. It started within 2 months and is just getting worse, despite our efforts to treat it. Calling Best Buy today to see what options I have.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. To help with this issue, please run a Self-Clean cycle by selecting the Self Clean feature on the control panel. The Self Clean cycle should be performed, at a minimum, once per month or about every 30-40 wash cycles. Before starting the Self Clean cycle, you'll need to pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket. It's recommended to run a Rinse & Spin or a light color load after the Self Clean cycle. If the issue continues, please take advantage of the one year warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Bad washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washing machine but lousy when it comes to performance. The water did not drain, it leaked all over. I got a lemon!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're experiencing a leak from your washer, and we'd like to help. Page 31 of the Use and Care Manual provides some helpful troubleshooting tips in the "Not draining" and "Leaking water" sections. If these tips don't resolve the issue, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed. GE_Appliances

  • Rated 5 out of 5 stars

    Front load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to purchase this item and have it installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding purchase. Worth every penny spent. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer & Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best washer and dryer I have ever owned.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your taking the time to share your feedback. It is so nice to hear these are the best washer and dryer you've owned. Our UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. These models also include Microban Antimicrobial Technology which is built into the washer components including the gasket, dispenser and draining system. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Failed with a control board issue before two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit working for less than two years Failed with a control board issue and it’s very expensive to fix outside of warranty Heard a lot of similar complaints online about these models Please stay away buying them or else get one with best buy 5 year warranty

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We share your concern and appreciate you making us aware of your experience. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Laundry Machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine!! Leaves clothes super clean and doesn’t shrink them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and delivery was hassle free. Item works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASED GE 4.8 FT FRONT LOADING WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED GE 4.8 FT HIGH EFFICIENCY FRONT LOADING WASHER. WASHES CLOTHES WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best washing machine purchase and would recommend this model

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE-4.8 CuFt Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I needed stackable washer and dryer which helped me to release some space that I needed. Nice to have antimicrobial and high efficiency features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. It feels elegant every time I wash.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    sent back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clothes smelled and water collected in door and soap dispenser despite running cleaning. Was picked up a week later

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we're very sorry to hear your clothes were smelling after using this washer. We'd never expect this for any of our consumers, so we can imagine your disappointment. We'll be sure to share your comments with our team so that this can get looked into and we're wishing you the best. We hope you can find it in yourself to give us another chance down the road. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    DON'T BUY THIS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an AWFUL WASHER. It continuously has water supply issues. CONTINUOUSLY since the first week. I didn't get to use it for the first time after the 30 days. I WOULDN'T RECOMMEND. I even paid for Best Buy to hook up for me. WORST PURCHASE I'VE EVER MADE!! NOT TO MENTION THE IDIOTS THAT SET IT UP DIDN'T ADJUST MY DOORS SO THEY CLASH EVERYTIME YOU OPEN. IT'S THE WORST REALLY!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While it is normal for your front load washer to use less water than a top load model, please know that you have a one-year warranty with us that you can take advantage of by calling 833-426-3393. Our technicians would be happy to ensure that your unit is working as it should. GE_Appliances

  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lkve our new washer machine, Best Buy is our govto appliance store..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand. Little bit over priced but great quality of machine.

    I would recommend this to a friend