Customer Ratings & Reviews
- Model:
- GFW550SPRRS
- SKU:
- 6506083
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
The water valves are scarry noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water valves are scarry noisy.The water valves are scarry noisy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Banging noise during a drain and/or spin cycle may occur from the drain hose hitting against the back of the washer. This can occur if the drain hose is not secured properly. Check the Drain Hose Installation Instructions starting on page 18 of the Owner’s Manual for information on proper installation of drain hose, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- The banging could also be caused by an out of balance load. To check the machine, run a rinse and spin cycle with no load. If the washer's level of vibration is normal and the banging does not occur, then the sound was caused by the wash load. -- If those tips don’t help and the washer has been properly leveled, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
- Pros mentioned:Capacity
Large and good serving machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is large and good serving machine. Purchase from the Bestbuy Outlet was an opportunity.
I would recommend this to a friend Very good washer but damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer. Overall very quiet and works well. Only issue was soap tray was damaged and i am still waiting on a replacement.
I would recommend this to a friendBad Experience With This Washing Machine Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first washer which was identical to this one died after about three years. I had a technician from GE come and try to get it going. He was unsuccessful after trying everything he could including replacing the circuit board. I had to buy this new one in order to match it to my dryer which I had purchased at the same time that i purchased the original washing machine. Of course, BEST BUY did could not supply me with a machine matching the color of my dryer but I had to go with it anyway. I'm hoping that this machine will give no problems!
No, I would not recommend this to a friendMedicore
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get the smart app to connect despite all the troubleshooting
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it says it does. My wife says it wasn’t hard to figure out how to work.
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large and working great so far. Delivery and set up very easy and professional.
I would recommend this to a friend - Cons mentioned:Reliability
Do not buy. It will leak
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washers and all the features. But it started leaking within 5 days. When I returned the washer I also notice another one that was returned as well. So don't waste your money or time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for telling us about your experience with this front load washer. While we’re thrilled you loved the washer and its features, we truly hate to hear you had an issue with leaking. We know how frustrating that must have been, especially when the appliance was brand new and you ended up returning it. This isn’t the quality ownership experience we strive to provide. If you still had the washer, checking the door gasket to ensure it’s properly seated and not torn, and the fill hoses/drain hose to make sure the connections are tight and it drains correctly, could have helped. Further details regarding troubleshooting are available on page 27 of the manual, and we also have an article on our GE website titled ‘Water – Leaking Troubleshooting’ that may have helped. Our Service Department is also available at 1-800-432-2737. As you have already returned the washer, we will certainly still let our Design and Quality Control teams know of your experience for future review and consideration; we value your insights, as we always want to know about any possible areas of concern. If you have any other inquiries or concerns, we are happy to offer assistance any time. -Sarah@GEA
We suggest that you don't use bleach.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I give it a 1 star rating is because the bleach used for towels and white clothes drains immediately into the washing machine, no delay. When we washed clothes it ruined every piece of clothing that was washed. They came out with white stains on all of them. We can not use bleach in the washing of towels or white clothes. This caused a loss of a large number of our clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi JOBBILLINGS, thanks for reaching out! We're terribly sorry to hear about your clothing and the bleach issues that you've encountered. We know that this must be frustrating for you. If there was an improper dispensing of bleach or fabric softener, it could be because too much was added to the compartment. Try adding a little less bleach to see if this helps. If you're still finding that your bleach is running directly into the washer before you've started the cycle, make sure that the dispenser drawer is fully opened before adding bleach, fabric softener, or detergent. If you continue to have issues, we'd recommend taking advantage of your warranty on page 31 of your Owner's Manual and scheduling service. We hope that this is helpful! All the best. -Michael
Wifi feature crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features this has except the Remote start Wifi is crap, it doesn't work like it should or i think it should
No, I would not recommend this to a friendEeh!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty loud. Can hear it upstairs and drain is loud too.
No, I would not recommend this to a friendGE washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both GE washer & dryer. They clean ok but are super loud.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first front load washer. I must say I love it. Clothes come out really clean. The look and design is very nice as well.
I would recommend this to a friend washer tries to drain when it's off with no water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the washer installed for about 1 months and the washer would turn on and try to drain itself on and off throughout the night. GE support isn't helpful because they told me it's stacked and won't service it unless I unstack it myself.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi xoulsinz, thanks for reaching out! We're sorry to hear about this! If your unit is draining or turning on by itself, this would not be normal operation. Please feel free to send us an email with the details of what you've experienced. We hope to hear from you soon. Stay safe. -Michael
Open box washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was being sold as opened box, did not work once we got it home and found out it was used
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you had this experience. Please reach out to your sales associate or call this special number 1-800-433-5887 for Best Buy. Joyce@GEAppliances
Washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs shacky and does not beep ehen it is finished running.
No, I would not recommend this to a friendGE washing machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this washing machine for two years still look brand new in my house and the motor gone I am buying a new one a different brand don’t like it wouldn’t recommend this to no one
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. Easy to use and for a great price.
I would recommend this to a friend 2 months into owning and it’s leaking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months into owning this washer and it’s leaking water. GE tech said it’s the soap but I use the pods and literally only use 1 or 2 depending on load size. The machine is a defective and worst of all I can’t return it. Don’t buy this machine or anything from Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Diana, we're sorry to hear about this leaking, we know that this must be frustrating for you. Using non HE (High Efficiency) detergent can cause more suds and could lead to leaking. If you're not using an HE detergent, we'd recommend doing so to see if this helps. You may also want to check to make sure that the gasket around the opening of the washer is clean. Cleaning the pump filter as well, located on the bottom right hand side of the unit, can be helpful too. Page 17 of your Use and Care Manual offers some steps to take when cleaning the pump filter. We hope that this is helpful. Stay safe. -Michael
Negative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It smelled like mold/mildew shortly after we bought it, and this was supposed to be one of the best ones for ventilation of the front loading washers for that reason. The bleach trap pull out container never emptied so it was always full of either water or bleach. And when I would use the pods and throw them in the load, they left blue marks on my whites, which never happened until this machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are sorry you experiencing several issues with your new washer. We understand your frustration and recommend service. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused.
Olga@GEA