Customer Ratings & Reviews
- Model:
- GFW550SPRRS
- SKU:
- 6506083
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
Spend your money on something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is absolute garbage. I bought it 3 months ago and the motherboard has already gone out. It's under warranty but there's no ETA for when the part will arrive. I've always purchased GE appliances and I've always had good luck until now and I'm so very disappointed. If I wanted to buy trash i wouldn't have soent $900 to do so.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand why you would be frustrating but remember that you had always had good luck in the past. We apologize for the delay in getting the part needed but this pandemic has affected our parts availability. The service provider can check to see if they have any idea when to expect the part needed. We hope this helps but does not make it any easier to be without a dishwasher. Geoff@GEA
Poor GE washer and customer service quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the two weeks, the washer already started to make loud noise. We had the similar issues with 2 year old GE washer, and GE service could not help us and gave us all excuses, the GE customer was not helpful either. For those who are buying GE washer, good luck!
No, I would not recommend this to a friendMight work great if properly installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is noisy and shakes during spin cycles. Probably a good washing machine when properly installed.
I would recommend this to a friendHorrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dealt with Best Buy for for over a month trying to get the correct washer delivered. Turns out it no longer exists, but it took Best Buy six weeks to find that out after I talked to seven different customer service people.
No, I would not recommend this to a friendNot a Company I would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have got to be kidding me. I was scheduled on April 6th and now you tell me I don't have a time scheduled. By the way this is the second time something has gone wrong.
No, I would not recommend this to a friendDo not use geek squad to install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine. Geek squad is a joke. Flooded my washing room and just transfers my phone call around with no one to help. Geek squad also crushed the dryer hose I had to purchase for the install as well. Just go to Home Depot or Lowes. Should have taken photos of all the water from the 2 times it’s flooded.
No, I would not recommend this to a friendLeaking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.60 days of using. Made a load 4-5 times a week and now it's leaking water under the unit. Disappointed customesr
No, I would not recommend this to a friendLoud banging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer and had installed by bestbuy—washer made loud banging noise during spin cycle—called and they brought out a new one—that one bangs just as loud—very disappointed
No, I would not recommend this to a friendStill waiting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review it still don’t have it yet still waiting for it to be delivered. Now last rescheduled to 12-27-23. Who knows when we will ever get it. If I knew it would be this long I wouldn’t have bought them
No, I would not recommend this to a friendWasher review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought the air vent would work but washer smells should of got top loader
No, I would not recommend this to a friend- Cons mentioned:Reliability
Don’t buy ge washer are dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works sometimes I wouldn’t recommend it. Breaks very easy.,
No, I would not recommend this to a friend Delivery issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use it do to unability to deliver the dyer on a timely matter. Had to return the washer.
I would recommend this to a friendDo not get it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been 6 months yet and it's already having issues. Worths buying ever.
No, I would not recommend this to a friendSet up and load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing shakes like crazy. Set up paid for was even worse
No, I would not recommend this to a friendWater pours out the bottom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking washer. But with the first wash, water started pouring out the bottom of the washer flooding my laundry room and the basement below. Going to call for a repair on Monday. What the heck!?!?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your washer has flooded your laundry room and basement. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
BUYER BEWARE!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this washer/dryer set and it was delivered yesterday 7/1/2021. Service guy was showing us how to use the washer and dryer set. He turned on the washer and started the dryer. The washer instantly tripped the breaker and one of the dryer buttons wouldn’t work. We did the exchange the next day with no issues.
No, I would not recommend this to a friendBad machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine knock and makes noises thunks after water fills
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer workes great. I am new to front load and i like it.
I would recommend this to a friendMix up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were advised to keep the orignal LG Washer and dryer. The GE woulld not fit in and let laundry room door open. I cannot review the GE product because we kept the original LG washer and dryer. Waiting to have our credit given ..thid was not the best experience overall.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're sorry to hear your GE Appliances washer wouldn't fit in your laundry room and that you're still waiting for credit to be given. We know this must've been an exhausting process for you so we appreciate your patience. We're wishing you the best and we hope to see you in our GE Appliances family some time in the future. - Guy@GEA
Vibration is HORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible vibrations to the point the machine you can feel it in the next room! I will try a few more liads but this is way to much money for this poor quality machine! NEVER! EVER! WASTE YOUR MONEY ON THIS MACHINE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are truly saddened to hear about your disappointment with your GE Appliances washer and apologize for any inconvenience this has caused you as this is not the owner experience we want for you. If you have confirmed the washer has been properly leveled according to page 22 of the installation instructions -- https://content.syndigo.com/asset/53365e81-81e4-44f8-839d-53a9e6503038/original.pdf -- please call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have your washer checked. Again, our apologies for your disappointment. Kind regards - Vikki@GEA