Customer Ratings & Reviews
- Model:
- GFW550SPRRS
- |
- SKU:
- 6506083
Customer reviews
Rating 4.4 out of 5 stars with 1445 reviews
(1,445 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Nice replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaces a very small washer for this. Love how much i can do at a time, and faster. It spins almost all the water out so it takes less time to dry. Easy to use, alot like mu old washer but better. The price was good too.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Great washer , love it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! Spins clothes almost dry cutting drying times, roomy with many settings …clothes come super clean and it is an attractive machine
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Noise level, Ultrafresh vent system
Rated 5 out of 5 stars
WE LOVE DOING LAUNDRY NOW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had been without a washer and dryer for a month and needed nice units pronto. When i tell you, we are obsessed...everyone in our house loves doing laundry now ...for real. The app makes it easy to know when the cycle is done. They are quiet!! They get a little louder on bedding setting with the king duvet, but other than that, very quiet! I love the sanitize setting, and that the washer can vent itsself after use. They are on the bigger side, but man they are amazing. Also the delivery crew was so fast, so kind, And so gentle and minful with our new units, and hauled away our old ones. Wonderful experience all around.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
We Made An Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered on time and installation went well. The machine has worked well since installation. Really like the features. Machine is very easy to use. It is quiet and gets items clean.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled you're loving your washer, and particularly appreciate its features, quiet performance, etc. We're also glad to hear you had a good experience with delivery and installation; if you'd like to share your experience regarding delivery and installation with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the washer will serve your needs well for a long time to come - enjoy! -Sarah@GEAppliances
- Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Spin Class For Domestic Gods and Goddesses
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this front loader sooo much! It’s just so willing to take on the many loads I throw at it. Handles big loads, has many useful settings, quiet, and efficient.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Like the new dry feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit to replace a GE front load washer that was 14 years old and still working. Wanted a new washer to go with our new GE dryer that replaced a GE dryer that was over 20 years old. Our initial experience is very positive with ease of use and quality. Unit is very heavy and feels quality. Like the new dry feature that should extend the life of the unit. Very happy with this purchase.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE washer runs efficiently and quietly. It spins our clothes very well, which cuts on drying. I’m extremely impressed and pleased with our purchase.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Cons mentioned:Reliability
Rated 4 out of 5 stars
Interesting design to eliminate odor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this GE front loaded with the belief that it could make foul odor mainly from residual of suds from its drum go away. It is a common complaint of the front loaded washers. GE newly designed feature called Ultrafresh Vent will run after the wash is finished. It has to be activated manually by pushing this button while system reminds us to do it after every wash. Drum will rotate slowly every 15 minutes and stop for 15 minutes alternately. It runs for 8 hours until the whole unit is dry. It seems to dry thoroughly very well. I have this GE unit for just one month and I keep using this vent after every wash. At this point of time the unit is still new, it wont show or emit any bad smell. I quite believe that this feature by which the GE is the only one who made it in the market now, will work perfectly. The only concern are the amount of electricity it uses for 8 hours though slowly running (we can stop it any time) and will wear the motor out in the long run.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a detailed review on your washer. We truly appreciate your feedback and we'll be sure to pass along your concerns to our engineering team. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA
- Pros mentioned:Ultrafresh vent systemCons mentioned:Weight
Rated 5 out of 5 stars
Wife's happy, I'm happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five years ago I purchased a matched set of LG high efficiency steam washer and dryer. The washing machine had to be repaired three times and this last break down was unrepairable. They were very expensive and should have lasted longer. Parts were no longer available. After much research I purchased this GE washer and the matching dryer. They don't have all the bells and whistles(that we never used) but they do an excellent job of cleaning our laundry. Noticeably better than the LG. I like the vent feature on the washer. It works very well. If have a complaint it would be that this is a very heavy washing machine. Get help if your putting it on a pedestal.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Low cost but packed with features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were needing a new washer and our old one that was a Samsung was rusting around the tub. After doing some research, I came across this one and was impressed with the reviews. The features are pretty good and the wash cycles are excellent. My wife is very happy with this washer and loves the smart features it has. It uses a lot less water and instead of softener we are using vinegar. We started this because of the buildup of gunk left from softeners and believe it or not, there is no smell left in the clothes. When we replace our dryer, we will be getting the matching set.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Solid washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Large basin for larger loads and cleans the clothes really well despite the larger load size which is refreshing! Efficient and quiet. The wifi feature is an added bonus as it alerts you when the is 5 min from complete and then when complete.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Cons mentioned:Smell
Rated 1 out of 5 stars
Smells, Rips, Destroys Cloths,Bad Customer Service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a 2023 Black Friday Purchase for our new house. Could not install it until floors were done in April. They delivered the wrong one, and we waited longer for correct one. From day one it smelled TOXIC…like burning plastic/tar with noxious fumes that would fill the laundry room and make my family and I feel sick when smelling that. It became even worse when using hot water…to the point of having to open the laundry room window and let it vent for 5 minutes before anyone could go in there. I tried to get a refund but the customer representatives at Best Buy said I was past my 60 day warranty period. They insisted it only lasted 60 days after purchase, but it is actually 60 days after install. They would not listen to me, and so I was forced to keep the washer. For 2 years I had to keep having them come out and try to “FIX” the washer, but the smell does not go away. Some washes are less smelly than others, but it never goes away. Added to this is that the washer tears, rips, puts holes in cloths. It also rips off drawstrings and buttons off jeans. It has DESTROYED 1/3 of my family’s cloths. I have some things that are over 30+ years old and never had any problems with washing them until putting them through this washer where they were destroyed. I have had several washers in my lifetime, including the next model up from this one, and this is the first washer I’ve seen to be an absolute NIGHTMARE. At this point I hate this washer with a passion and cannot wait to get rid of it. I’m also upset with Best Buy for gaslighting me through most of this experience. It wasnt until recently that they finally sent a geek squad person over who actually listened to, and tried to fix, the problems with this machine. Still, he has replaced lots of things on it several times, but has not figured out how to fix the problem. I DO NOT recommend this washer to anyone, and I do not recommend purchasing any major appliance from Best Buy either. Other big box stores will treat you a lot better and offer much better warranties than Best Buy. I only purchased from them to begin with because they had a better price on a washer and dryer set that I wanted for my new house. If only I had stayed with the other big box nationwise store I usually purchased appliances from, then I probably would not have gone through all this trouble. I speak from years of experience…been purchasing items from Best Buy since 1996. But, they have changed a lot over the last few years, and not for the better so far. I would rather purchase from the manufacturer instead of Best Buy. It’s been over 2 years since purchase, and now they say I can probably have a replacement or credit for the washer. In my opinion that is the least they can do, because it does not make up for gaslighting me, destroying my families cloths (which cost a lot of money), and exposing us all to noxious fumes that made us feel sick. It’s astonishing what they get away with. Don’t let it happen to you. Purchase your major appliances somewhere else.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry to hear that your washer isn't operating as expected. Your feedback is important to us and we're glad to hear that the retailer is looking to replace or credit the appliance. Please continue to work with them to resolve this matter.
- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Bestbuy - My Appliance Addres
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is my address for appliances. Bought a washer, It is quiet and handles large loads well. Delivery was on time and smooth
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Great washer for a family of 4+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use, very quiet, super big, I recommend it.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Large Capacity!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the large capacity size (4.8 cuft) of the washer. I was originally worried about the footprint of the washer (Height: 39 3/4 inches, Width: 28 inches, Depth: 32 inches), but it proved to be no issue since these are 'worst-case' dimensions at top-bottom & side-side). I did notice if you use the 'Quick Wash' setting then you should choose the 'Max Spin Setting' so that the water properly drains and your clothes aren't wet. It does increase the time of the wash to 30minutes (from 20minutes). Overall I've very happy with the product.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this now for about a year and I still love it like it was new. I love the color and I love that it is simple to use and I really love the notifications on my phone that laundry is done. It really helps me in so many ways.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Wow, huge upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many years of used, or super basic, washing machines, this new machine is AWESOME. My clothes are coming out super clean, and nearly dry so my dryer has very little to do! With 4 animals in the house, I was used to everything having hair on it. Now, there is very little! The dispensers work great, my clothes are clean and smell great! And it's big enough for my heavy king size winter comforter to be cleaned properly, with room to spare! I'm looking forward to many years with my new washer!
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
We're glad to hear this washer has been so great at cleaning and keeping off the pet hairs. We know how annoying that can be sometimes! Be sure to keep in touch with us and thanks for your support. Mike@GEA
Rated 4 out of 5 stars
Solid and good quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and good quality. Sturdier than our old Samsung on the door closing mechanisam and even the cord etc. I also like the reversable door since our laundry hookups are opposite of standard. It does vibrate a little more than the Samsung in the spin cycle. BTW I thought the VentFresh thing would be a great thing to use till I found it takes 8 hours to run.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer and dryer set. Very easy to use, durable and also love the saphire blue. It makes a really sharp looking dryer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ultra Fresh, Certified Fresh, not Rotten
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer is solid. I don’t bother with the smart features—I don’t need my phone involved in laundry—but that doesn’t matter. It works exactly how a washer should: it cleans clothes well, it’s quiet, and it’s easy to use. Big thanks to the Best Buy manager who helped us out by holding it for pickup. That extra bit of customer service made the whole process easier when it turned out it wouldn’t fit in my car. What I really like is the Ultra Vent Technology. I was worried about that classic front-load washer smell, but this one stays fresh. No musty odors, no extra maintenance—it just works. If you’re looking for a straightforward, reliable washer, this one gets the job done. No frills necessary.
This review is from GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - White
I would recommend this to a friend



















