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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1455 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,455 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Pet Hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door seal gathers a lot of pet hair and over time seems like it will either get plugged and cause issues draining. So im constantly having to pull the pet hair out of it. Overall does a great job cleaning and is super quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 5 out of 5 stars

    Good machine, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new machine in a hurry and after researching for hours, this one won out. Price was more than fair, delivery was fast like 2 or 3 days, setup easy, and delivery guys were top notch. I love having a front load machine. It's easy to use, washes well and can fit my king comforter. Lots of wash options including time saver, and I love that it vents so I can close the door (no mold/mildew/smell). I downloaded SmartHQ app and now get alerts on time left and when it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    Good all around choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and selection of cycles. Quieter than my last machine and hopefully the vent system will be a winner.......time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, the clothes are super clean, large capacity. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s pretty good. It’s quiet and effectively cleans standard sized loads. The cycles are longer than the standard. There’s no soaking function. There’s an extra spin feature that I absolutely love and it significantly decreases the time in the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from a 5-year manufacturer's warranty, this machine is known to have the fewest number of service calls of any washer on the market, as well as being made in the USA. The most attractive feature was the built-in fan in the washer. All of the front-load washers we've had in the past, we had to replace the rubber ring in the door as it got all mildewed and molded, but with the fan feature, there is no longer any mold and mildew in the washer! Front-load washers are always preferable to a machine with an agitator, as those machined tends to destroy the clothes, especially delicates, so now the drying feature makes this washer the perfect choice for us!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A well-built GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! Very quiet and clean so well! GE is getting better now. Just little expensive but we got a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    best inversion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big capacity, silent motion, save water, save energy. it is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Large capacity, so many setting options! Very easy to use. Easy to adjust water temperature, spin speed, soil level. The dispenser is clear and easy to understand with a large capacity for detergents, pre-wash products and softeners. The spin cycle is amazing, so powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front-load significantly decreases your dry time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this washer for about a month and like it so far. I had a front-load washer at my previous house, then bought a new top-load washer which I used for 8 years before it died on me. I just went back to the front load again. My favorite part of the front-load washer is that it removes more of the water prior to throwing it in the dryer so my clothes dry in half the time. I'm still using the same dryer but my clothes are getting dry in half the time as before.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Looks great and does the laundry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it for a few weeks, but so far we're impressed. Wafer takes huge loads, is pretty quiet, and doesn't jump around. The display of remaining tube is actually accurate and the LG phone app informs you when the cycle is complete. Like the way it looks to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought the previous GE model which sucked and had issues from day one. Geek Squad tried to repair but never seemed to get right. The previous Model never seemed to fill with enough water or wash the clothes, had leaks and a myriad of other issues. This new model has seemed to account for the previous modes lack of water with a much needed feature of get this-a “more water” button! Imagine that adding water with the clothes actually washes them. This model seems to actually wash clothes a bit better than the old model with using the add water feature but still sucks compared to a top loader. If you are on the fence and your laundry room setup allows buy a top loader. Unfortunately a front loader is our only option. Front loaders suck and don’t work as well. I’d also like to give Best Buy in store associates and management a big shout out for doing what was right and replacing the old washer under warranty. Geek Squad gets a F in my book for many reasons, #1 not fixing the unit right the first 2 times, #2 basically telling me to get lost when asking them make it right, #3 telling me they were going to come repair it again to all of the sudden pulling a 180 and reversing course and telling me buy a new washer if I didn’t like it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing is fun with the GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer. I can barely hear the washer when in use and it gets the clothes very dry in the spin cycle that the clothes dry very quickly in the dryer. Also, the capacity of the washer can hold lots more clothes than several other washer I’ve used. We are very pleased. Good buy, good washer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this washer could exceed your expectations. It's a pleasure having your business and if any questions come up let us know. We're always here to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Love how easy it is to use, the microban lining throughout gives me a little more peace of mind when it comes to the cleaning and maintenance of my washer. I pride myself on cleaning the mold from my washers (in the past), so this feature was huge for me! It’s quiet when it’s running. Definitely have recommended this to friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite, efficient, and durable. Our clothes smells fresh like new. It also handles large bed sheets, blankets, and comforters easily. I am very impressed with strong washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Washer Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing! I love how quiet it washes my clothes. My clothes get so clean and smell so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    We didn’t know our clothes weren’t getting clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 17 year old top loading Kenmore set with this and a matching dryer. We were hesitant of some other brands since family members had them and electronics would periodically go out. Did our research and went with GE. Much quieter and less water use than we were experiencing before, but more importantly our clothes are getting cleaner! With four kids we send quiet a few loads through per week and this set makes it (almost) a joy to do laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I have had no issues with them and my clothes have never looked better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pump filter gasket seal will fail, causing leaking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the washing machine is pretty good but I feel it has one fatal flaw. Basically, getting access to the pump filter to find lost objects or just clean it out weakens the seal on the gasket and eventually it will fail, causing your washer to just leak out water into your laundry room. To replace this gasket, you have to pay about $80 because they don’t sell you just the gasket, you have to replace the entire mechanism. Now I don’t even open that thing anymore to clean it because I don’t want to regularly spend $80 to replace a faulty seal. I’ve had the washing machine for about two years now. And this leaking problem started maybe 1.5 year in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the GE washer a few years ago, and we continue to be happy with our choice. This machine is a perfect blend of advanced technology and reliability. The wash cycles are versatile and effective, handling everything from delicates to heavily soiled items with ease. The deep clean cycle is particularly impressive. If you’re looking for a dependable washer with modern features, GE is a fantastic choice. I highly recommend it to anyone!

    I would recommend this to a friend