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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1461 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,461 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washer, it has space and really good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    We Made An Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered on time and installation went well. The machine has worked well since installation. Really like the features. Machine is very easy to use. It is quiet and gets items clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled you're loving your washer, and particularly appreciate its features, quiet performance, etc. We're also glad to hear you had a good experience with delivery and installation; if you'd like to share your experience regarding delivery and installation with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the washer will serve your needs well for a long time to come - enjoy! -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent machines

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but for this GE washer and it’s dryer I just had too. These machines are excellent in almost every way. They wash superbly, have excellent cycle choices, use Plenty of water unlike so many high efficiency units today and Even have a “more water” button for more. The dryer is infinitely adjustable but most importantly it just works..it drys completely every time. Controls are easy to use and you don’t need to hold the start button for 3 full seconds like on the Maytag which drove Us insane.... and the venting system In the washer solves the issue of moisture and mold associated with front load machines.... after we finish our weekend washes we set the venting system to run and in about 2 hours the entire interior including the pump, drum and dispenser...everything is dry... I let it open for a little bit to be sure then it’s closed all week and no moisture.....these just work like they should... and you can buy with confidence at Best Buy as they exchanged the Maytag's which we had bought first and just didn’t work.... not enough water, lousy controls and couldn’t dry any load the first time... how does it save energy to have run every load twice? Buy these GE units you won’t be sorry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer for a family of 4+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, very quiet, super big, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well and spins water out very well. Easy to use and more than meets our expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Gets the clothes clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the washer for about a month. It is easy to use and it does an excellent job cleaning our clothes. It is much quieter than the previous washer which I appreciate. I was determined to not buy a GE appliance, but this new one offered so many things that were appealing. It was less expensive than the washer we were considering, but that was not a determining factor. It was a nice bonus. At this point in my life I want what works well and this washer definitely does.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice washer. Works great and love the different settings. Very quite even on the highest spin cycle. Can't wait for my old dryer to break so I can get the matching dryer to go with the washer. I had always been a Whirlpool owner but this was recommended by an appliance repair person and I am so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washer and dryer set up on washer has a special vent system to prevent mold it notifies my phone when laundry is done the only drawback which is one reason I bought it was it was supposed to have reversible doors which it does but I was told when it was delivered that if I reversed time it will start causing issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ultrafresh vent system

    Rated 5 out of 5 stars

    Ultra fresh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High capacity. Washes clothes nicely! Smart features are excellent. WiFi notifications are now a must. No more forgetting your clothes are done washing. The ultra fresh vent system is genius.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Low cost but packed with features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were needing a new washer and our old one that was a Samsung was rusting around the tub. After doing some research, I came across this one and was impressed with the reviews. The features are pretty good and the wash cycles are excellent. My wife is very happy with this washer and loves the smart features it has. It uses a lot less water and instead of softener we are using vinegar. We started this because of the buildup of gunk left from softeners and believe it or not, there is no smell left in the clothes. When we replace our dryer, we will be getting the matching set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like the new dry feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace a GE front load washer that was 14 years old and still working. Wanted a new washer to go with our new GE dryer that replaced a GE dryer that was over 20 years old. Our initial experience is very positive with ease of use and quality. Unit is very heavy and feels quality. Like the new dry feature that should extend the life of the unit. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ultra Fresh, Certified Fresh, not Rotten

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer is solid. I don’t bother with the smart features—I don’t need my phone involved in laundry—but that doesn’t matter. It works exactly how a washer should: it cleans clothes well, it’s quiet, and it’s easy to use. Big thanks to the Best Buy manager who helped us out by holding it for pickup. That extra bit of customer service made the whole process easier when it turned out it wouldn’t fit in my car. What I really like is the Ultra Vent Technology. I was worried about that classic front-load washer smell, but this one stays fresh. No musty odors, no extra maintenance—it just works. If you’re looking for a straightforward, reliable washer, this one gets the job done. No frills necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Bestbuy - My Appliance Addres

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is my address for appliances. Bought a washer, It is quiet and handles large loads well. Delivery was on time and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Enjoying doing laundry!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Cleans really well and love the venting option. Cleans large loads very well and gently. Machine is quiet and really solid.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we've really liked this machine. There are so many choices of different wash types; yet it's easy to use. It does a great job washing the clothes. Bonus is it does not have that horrible smell most front washers get. I guess my only complaint is it can be loud (that was most of the complaints on reviews I had read as well); however, I'd still definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    Good all around choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and selection of cycles. Quieter than my last machine and hopefully the vent system will be a winner.......time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 5 out of 5 stars

    Good machine, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new machine in a hurry and after researching for hours, this one won out. Price was more than fair, delivery was fast like 2 or 3 days, setup easy, and delivery guys were top notch. I love having a front load machine. It's easy to use, washes well and can fit my king comforter. Lots of wash options including time saver, and I love that it vents so I can close the door (no mold/mildew/smell). I downloaded SmartHQ app and now get alerts on time left and when it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Pet Hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door seal gathers a lot of pet hair and over time seems like it will either get plugged and cause issues draining. So im constantly having to pull the pet hair out of it. Overall does a great job cleaning and is super quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this now for about a year and I still love it like it was new. I love the color and I love that it is simple to use and I really love the notifications on my phone that laundry is done. It really helps me in so many ways.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A well-built GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! Very quiet and clean so well! GE is getting better now. Just little expensive but we got a good deal.

    I would recommend this to a friend