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Customer Ratings & Reviews

Your price for this item is $779.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 1393 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,393 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer, bad installers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for a couple of reasons. First, because of the Microban material used in several areas of the washer. After a several years of use on my previous washer, I noticed mold or mildew forming on the gasket and possibly in other non visible areas of the washer. Microban is supposed to eliminate the mold/mildew formation. Second, it's made in the USA. By no means it's a second grade washer. My spouse said it's quieter than our previous washer that we had for nearly 14 years. Now here's the bad think. I bought this from Best Buy because I want delivery and install. This washer is heavy and I don't see myself doing everything from hauling away the old washer and installing the new one. I used Best Buy to install large TVs in my company offices throughout the country and they've always done a very good job. On delivery day, two young gentlemen showed up early morning, removed the old washer, installed the new washer and hooked up water and drain hoses. I trusted them as I believe they installed hundreds of washers and dryers. A couple of days later, I found the washer moving a few inches away from its supposed location in the garage. After inspection, I found that the leveling feet are missing. The washer is shaking a lot during rinsing and that's the reason why it moved. I watched the youtube video and sure enough the leveling feet are missing. I contacted GE and provided the model and serial number to get replacement leveling feet but no response from GE. Best Buy said they used a third party for delivery/install and I didn't get the names of the two guys who did the job. To sum up, I like the washer but not very happy with the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer. It’s smooth and quiet and does a perfect job for us. We couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ultrafresh vent system

    Rated 5 out of 5 stars

    Excellent machines

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but for this GE washer and it’s dryer I just had too. These machines are excellent in almost every way. They wash superbly, have excellent cycle choices, use Plenty of water unlike so many high efficiency units today and Even have a “more water” button for more. The dryer is infinitely adjustable but most importantly it just works..it drys completely every time. Controls are easy to use and you don’t need to hold the start button for 3 full seconds like on the Maytag which drove Us insane.... and the venting system In the washer solves the issue of moisture and mold associated with front load machines.... after we finish our weekend washes we set the venting system to run and in about 2 hours the entire interior including the pump, drum and dispenser...everything is dry... I let it open for a little bit to be sure then it’s closed all week and no moisture.....these just work like they should... and you can buy with confidence at Best Buy as they exchanged the Maytag's which we had bought first and just didn’t work.... not enough water, lousy controls and couldn’t dry any load the first time... how does it save energy to have run every load twice? Buy these GE units you won’t be sorry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and it doesn't make noise during the spin cycle nor does it wobble. Clothes come out pretty dry because the spin cycle does a very good job. The vent feature works well. I previously owned a Samsung. This machine does a much better job.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Fresh Vent & Microban is a great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine itself is an upgrade from our 10 old front loader, but the Fresh Vent and Microban is a great new feature. Since we live in a warm humid place and keep our washer & dryer in an covered outdoor location, the rubber lining around the front of the front loader always had moldly stain. Even cleaning the washer regularly, wiping it down between washings, and keeping the door open enough to let it dry out didnʻt prevent how dirty it stayed. With Fresh Vent, it dries itself with the door closed and micorban is suppose to prevent mold and mildew. I still wiped down the door and interior but no smell of mildew yet. This helps to keep the laundry smelling fresh and keeps the colors bright.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washer, it has space and really good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer set is quiet and can fit more clothes than my previous set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great washes great love the fast cycle and makes clothes smell good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice washer. Works great and love the different settings. Very quite even on the highest spin cycle. Can't wait for my old dryer to break so I can get the matching dryer to go with the washer. I had always been a Whirlpool owner but this was recommended by an appliance repair person and I am so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Ultrafresh vent system
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    UltraFresh Vent is really nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our laundry room is somewhat compact so having to have the door propped open is less than ideal. The ultrafresh vent feature is really nice and when it's complete it does have a dry interior. That said, it is still probably best practice to leave the door propped open in some form to allow for airflow. After having the unit for ~3 months we noticed a slight mildew scent and ran a bleach cycle which cleaned it all out, so always stay on top of the cleaning cycles. The detergent tray does trap a LOT of water and you will need to remove and dump after use so that it doesn't get gross. Otherwise the unit is extremely quiet. We obsessed over balancing it, which was no small feat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    So Far Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works like a charm. Quiet and cleans clothes very well. You can also wash comforters in this size which is a great plus. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great GE washer from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This front-load washer is excellent. It's not the largest washer you can get, but that's a good thing. It operates well, quietly, and efficiently. The clothes come out clean and spun to the specified amount. Best of all, the internal cleaning system controls odors extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    5 stars so far, really nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for a month so far and absolutely noting bad to say about it. Like the various settings and how you can customize them to your tastes. Its big, washing comforters (so much bigger than the one it replaced) with no problem, this also reduces the total number of loads on washday. We had our old Bosch for 17 years, it was a good one and I was looking for another, but they don't really sell larger capacity ones in the states any longer...so, after much research we got the GE. One thing the Bosch was great at was getting the clothes really dry in the spin. My mothers upright seems to struggle with that even on the highest spin setting. No problems here, the GE is just as good as the Bosh...if not better (maybe a bit noiser)...saving time in the dryer. The other thing I like better on the GE....the detergent drawer...well laid out and pulling it out from the machine means your not occasionally getting errant detergent on top of the washer...mixed with water that stuffs corrosive....an issue with the Bosch. Overall, really please with the purchase, seems to be of good quality...I hope it lasts as long as my last one...time will tell. Also, no issues with Best Buy on the purchase, delivered exactly when they said it would be and no damage at all, can't comment on any install as I did that part myself.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great, large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Large capacity, so many setting options! Very easy to use. Easy to adjust water temperature, spin speed, soil level. The dispenser is clear and easy to understand with a large capacity for detergents, pre-wash products and softeners. The spin cycle is amazing, so powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GE Front Load washer. I practically operates itself. Once you make the selection, it will determine the water level, temperature and time. Clothes come out perfectly. The Ultra Fresh Vent System and Microban is a plus, plus. Wi Fi is great, especially if your laundry room is a distance. There are NO Buzzers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this now for about a year and I still love it like it was new. I love the color and I love that it is simple to use and I really love the notifications on my phone that laundry is done. It really helps me in so many ways.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it would be too small but its great for large beddings, quiet and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    An Excellent Up to Date Machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine went in my Beach house on the second floor laundry room. The noise/vibration is minimum. I appreciate the UltraFresh Vent System for keeping the unit from developing smells or mold. This is a real issue in the coastal humidity zone. We’ve had this machine for about 4 months now and have really put it through it’s paces. The washer does a great job on whites. It’s quiet and fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, and thanks for choosing GE Appliances! We're glad you're enjoying this Front Load Washer and it's a pleasure having you with us. It's great to hear the performance and features of this model, like the UltraFresh Vent System could be so helpful in your beach house. Thanks for sharing! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washing is fun with the GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer. I can barely hear the washer when in use and it gets the clothes very dry in the spin cycle that the clothes dry very quickly in the dryer. Also, the capacity of the washer can hold lots more clothes than several other washer I’ve used. We are very pleased. Good buy, good washer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this washer could exceed your expectations. It's a pleasure having your business and if any questions come up let us know. We're always here to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like the new dry feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace a GE front load washer that was 14 years old and still working. Wanted a new washer to go with our new GE dryer that replaced a GE dryer that was over 20 years old. Our initial experience is very positive with ease of use and quality. Unit is very heavy and feels quality. Like the new dry feature that should extend the life of the unit. Very happy with this purchase.

    I would recommend this to a friend
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