Customer Ratings & Reviews

I purchased the GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent System & Microban Antimicrobial Technology about three years ago, and it worked fine during that time. However, after leaving it unused for two months while on vacation, the unit stopped working entirely. Now, it makes a relay clicking noise every few minutes. After selecting a wash mode, it won’t start, and the unit shuts off within seconds with the same relay clicking sound. I called Geek Squad for a diagnosis, which cost $125. Unfortunately, the technician didn’t even open the washer to investigate further. He simply checked the error codes and speculated that the issue could be with the inverter board, the motherboard, or the door lock. His estimate for repairs, including labor, was almost equivalent to purchasing a new washer. To make matters worse, he mentioned that parts would need to be ordered from GE, meaning repairs would take at least a week. This experience left me questioning whether it’s worth repairing an appliance at such a high cost, especially when the replacement parts only come with a 30-day warranty. At this point, it seems more reasonable to replace the washer entirely and invest in a new unit with a longer insurance plan (5-10 years). While the washer was great when it worked, this situation makes me hesitant to recommend it, especially given the repair costs and inconvenience.

Works great as expected. No problems with smells after a year. Strange to get used to a locking door (first front loader for me). WiFi connection seemed like a gimmick at best. However, it actually has been nice getting alerts that it is done.

Apart from a 5-year manufacturer's warranty, this machine is known to have the fewest number of service calls of any washer on the market, as well as being made in the USA. The most attractive feature was the built-in fan in the washer. All of the front-load washers we've had in the past, we had to replace the rubber ring in the door as it got all mildewed and molded, but with the fan feature, there is no longer any mold and mildew in the washer! Front-load washers are always preferable to a machine with an agitator, as those machined tends to destroy the clothes, especially delicates, so now the drying feature makes this washer the perfect choice for us!

Item was delivered on time and installation went well. The machine has worked well since installation. Really like the features. Machine is very easy to use. It is quiet and gets items clean.

Superb washer!! I love the vent system. The capacity is excellent. The options are numerous and it is easy to use. I am so happy I chose this GE washer/dryer set.

We were needing a new washer and our old one that was a Samsung was rusting around the tub. After doing some research, I came across this one and was impressed with the reviews. The features are pretty good and the wash cycles are excellent. My wife is very happy with this washer and loves the smart features it has. It uses a lot less water and instead of softener we are using vinegar. We started this because of the buildup of gunk left from softeners and believe it or not, there is no smell left in the clothes. When we replace our dryer, we will be getting the matching set.

Bestbuy is my address for appliances. Bought a washer, It is quiet and handles large loads well. Delivery was on time and smooth

We've only had this washer for a little less than a month, but are pleased with the results. Clothes are fresh and clean. The spin cycle is amazing at getting the excess water out. Compared to the LG we had prior, it is a little bit louder--but the washing results more than make up for it. Great capacity.

I’ve had it for a week and it’s amazing. I never thought at 29 I’d be excited for a washer. GE fixed the biggest issue with front load washers! No more propping the drawer forcing the washer to drain. After the loads done now all I have to do it shut the door and hit the vent fresh button it takes care of the rest. We have 2 dogs so mud gets everywhere. We’ve had towels to clean them off that haven’t looked clean in a year. One cycle later they almost look brand new!! Cannot recommend this unit enough. Plus it connects to the smart HQ app and will alert you win your close are done or allow you to set up a delayed start load!

I have had this unit for 2.5 years now. So far zero issues. Great washer, no issues with electronics or function so far. The ultra fresh vent is a super handy feature that allows the machine to dry itself with the door closed, so you don’t have the leave the door open. If there is any negative, it is that this machine is heavy! My wife and I have our washer/dryer on a pedestal and it was very hard to get this machine up to it. Be ready with where you want to put this machine as it is not easy to move. Hopefully this unit lasts us at least 15 years, which so far seems to be very doable. Very happy with the purchase.

Love this machine! Spins clothes almost dry cutting drying times, roomy with many settings …clothes come super clean and it is an attractive machine

Purchased this to replace a 14 year old Bosch that was starting to give up. This is larger than my old machine and we purchased this one after comparing features and reviews. The old machine would get musty smelling, as front loader machines tend to do, but GE has the Ultra Fresh vent system to help this, which was a big factor in our decision to get this machine. Like the variety of wash cycles, just haven’t figured out if it’s possible to rinse with cold water rather than warm. The WiFi connectivity is a handy feature to let you know when the machine is done. I gave this a 4 star not for the machine really, but for the delivery service from Best Buy. We had numerous issues with this and I will likely not get large items from BB again for delivery.

We had been without a washer and dryer for a month and needed nice units pronto. When i tell you, we are obsessed...everyone in our house loves doing laundry now ...for real. The app makes it easy to know when the cycle is done. They are quiet!! They get a little louder on bedding setting with the king duvet, but other than that, very quiet! I love the sanitize setting, and that the washer can vent itsself after use. They are on the bigger side, but man they are amazing. Also the delivery crew was so fast, so kind, And so gentle and minful with our new units, and hauled away our old ones. Wonderful experience all around.

Love this front loader sooo much! It’s just so willing to take on the many loads I throw at it. Handles big loads, has many useful settings, quiet, and efficient.

This machine works amazingly well and it's definitely quieter than my last machine. The ultrafresh vent system is so nice and really helps keeps the machine fresh. It has a big capacity so when I wash my quilts I can still ad more towels etc to the load. I couldn't get the WIFI on this machine to work, but otherwise easy to setup and use.

Replaces a very small washer for this. Love how much i can do at a time, and faster. It spins almost all the water out so it takes less time to dry. Easy to use, alot like mu old washer but better. The price was good too.

The GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer is solid. I don’t bother with the smart features—I don’t need my phone involved in laundry—but that doesn’t matter. It works exactly how a washer should: it cleans clothes well, it’s quiet, and it’s easy to use. Big thanks to the Best Buy manager who helped us out by holding it for pickup. That extra bit of customer service made the whole process easier when it turned out it wouldn’t fit in my car. What I really like is the Ultra Vent Technology. I was worried about that classic front-load washer smell, but this one stays fresh. No musty odors, no extra maintenance—it just works. If you’re looking for a straightforward, reliable washer, this one gets the job done. No frills necessary.

Really easy to use, very quiet, super big, I recommend it.

The GE washer runs efficiently and quietly. It spins our clothes very well, which cuts on drying. I’m extremely impressed and pleased with our purchase.

They work great plenty of room just what you would need to wash twin blankets or queen size