Customer Ratings & Reviews

The washing machine itself is an upgrade from our 10 old front loader, but the Fresh Vent and Microban is a great new feature. Since we live in a warm humid place and keep our washer & dryer in an covered outdoor location, the rubber lining around the front of the front loader always had moldly stain. Even cleaning the washer regularly, wiping it down between washings, and keeping the door open enough to let it dry out didnʻt prevent how dirty it stayed. With Fresh Vent, it dries itself with the door closed and micorban is suppose to prevent mold and mildew. I still wiped down the door and interior but no smell of mildew yet. This helps to keep the laundry smelling fresh and keeps the colors bright.

Great machine, easy to use, and every load comes out clean

We've only had this washer for a little less than a month, but are pleased with the results. Clothes are fresh and clean. The spin cycle is amazing at getting the excess water out. Compared to the LG we had prior, it is a little bit louder--but the washing results more than make up for it. Great capacity.

This is such a great washer. It’s smooth and quiet and does a perfect job for us. We couldn’t be happier with this purchase.

I purchased the GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent System & Microban Antimicrobial Technology about three years ago, and it worked fine during that time. However, after leaving it unused for two months while on vacation, the unit stopped working entirely. Now, it makes a relay clicking noise every few minutes. After selecting a wash mode, it won’t start, and the unit shuts off within seconds with the same relay clicking sound. I called Geek Squad for a diagnosis, which cost $125. Unfortunately, the technician didn’t even open the washer to investigate further. He simply checked the error codes and speculated that the issue could be with the inverter board, the motherboard, or the door lock. His estimate for repairs, including labor, was almost equivalent to purchasing a new washer. To make matters worse, he mentioned that parts would need to be ordered from GE, meaning repairs would take at least a week. This experience left me questioning whether it’s worth repairing an appliance at such a high cost, especially when the replacement parts only come with a 30-day warranty. At this point, it seems more reasonable to replace the washer entirely and invest in a new unit with a longer insurance plan (5-10 years). While the washer was great when it worked, this situation makes me hesitant to recommend it, especially given the repair costs and inconvenience.

Superb washer!! I love the vent system. The capacity is excellent. The options are numerous and it is easy to use. I am so happy I chose this GE washer/dryer set.

I’ve had it for a week and it’s amazing. I never thought at 29 I’d be excited for a washer. GE fixed the biggest issue with front load washers! No more propping the drawer forcing the washer to drain. After the loads done now all I have to do it shut the door and hit the vent fresh button it takes care of the rest. We have 2 dogs so mud gets everywhere. We’ve had towels to clean them off that haven’t looked clean in a year. One cycle later they almost look brand new!! Cannot recommend this unit enough. Plus it connects to the smart HQ app and will alert you win your close are done or allow you to set up a delayed start load!

Purchased this to replace a 14 year old Bosch that was starting to give up. This is larger than my old machine and we purchased this one after comparing features and reviews. The old machine would get musty smelling, as front loader machines tend to do, but GE has the Ultra Fresh vent system to help this, which was a big factor in our decision to get this machine. Like the variety of wash cycles, just haven’t figured out if it’s possible to rinse with cold water rather than warm. The WiFi connectivity is a handy feature to let you know when the machine is done. I gave this a 4 star not for the machine really, but for the delivery service from Best Buy. We had numerous issues with this and I will likely not get large items from BB again for delivery.

This washer dryer set is quiet and can fit more clothes than my previous set.

I really like my new washer, it has space and really good washer.

This machine works amazingly well and it's definitely quieter than my last machine. The ultrafresh vent system is so nice and really helps keeps the machine fresh. It has a big capacity so when I wash my quilts I can still ad more towels etc to the load. I couldn't get the WIFI on this machine to work, but otherwise easy to setup and use.

I have had this unit for 2.5 years now. So far zero issues. Great washer, no issues with electronics or function so far. The ultra fresh vent is a super handy feature that allows the machine to dry itself with the door closed, so you don’t have the leave the door open. If there is any negative, it is that this machine is heavy! My wife and I have our washer/dryer on a pedestal and it was very hard to get this machine up to it. Be ready with where you want to put this machine as it is not easy to move. Hopefully this unit lasts us at least 15 years, which so far seems to be very doable. Very happy with the purchase.

I bought this GE front loaded with the belief that it could make foul odor mainly from residual of suds from its drum go away. It is a common complaint of the front loaded washers. GE newly designed feature called Ultrafresh Vent will run after the wash is finished. It has to be activated manually by pushing this button while system reminds us to do it after every wash. Drum will rotate slowly every 15 minutes and stop for 15 minutes alternately. It runs for 8 hours until the whole unit is dry. It seems to dry thoroughly very well. I have this GE unit for just one month and I keep using this vent after every wash. At this point of time the unit is still new, it wont show or emit any bad smell. I quite believe that this feature by which the GE is the only one who made it in the market now, will work perfectly. The only concern are the amount of electricity it uses for 8 hours though slowly running (we can stop it any time) and will wear the motor out in the long run.

Replaces a very small washer for this. Love how much i can do at a time, and faster. It spins almost all the water out so it takes less time to dry. Easy to use, alot like mu old washer but better. The price was good too.

I needed a stackable washer/dryer that fit in a laundry closet of a newly built townhome - the spaces are so narrow nowadays!! I didn't need dozens and dozens of fancy options, and this model, though modern, kept the options to a minimum (though there are still too many that I will never use!) The delivery team did an excellent job installing on the 3rd floor with just a few wall dings that were easy to paint over...did I say how narrow these new homes are nowadays!! The washer and dryer have a pleasantly large interior capacity, and the washer really dries out the items with it's spinning cycle - almost like I could just hang dry most of the items for the day and skip the dryer completely. When stacked, the dryer console is rather high so you may need a stool to reach the dryer buttons at the top once stacked, or just have great overhead reach! I've had these for one month now and am pleased.

Such a nice washer. Works great and love the different settings. Very quite even on the highest spin cycle. Can't wait for my old dryer to break so I can get the matching dryer to go with the washer. I had always been a Whirlpool owner but this was recommended by an appliance repair person and I am so happy with it.

Five years ago I purchased a matched set of LG high efficiency steam washer and dryer. The washing machine had to be repaired three times and this last break down was unrepairable. They were very expensive and should have lasted longer. Parts were no longer available. After much research I purchased this GE washer and the matching dryer. They don't have all the bells and whistles(that we never used) but they do an excellent job of cleaning our laundry. Noticeably better than the LG. I like the vent feature on the washer. It works very well. If have a complaint it would be that this is a very heavy washing machine. Get help if your putting it on a pedestal.

Item was delivered on time and installation went well. The machine has worked well since installation. Really like the features. Machine is very easy to use. It is quiet and gets items clean.

Great machine. Large basin for larger loads and cleans the clothes really well despite the larger load size which is refreshing! Efficient and quiet. The wifi feature is an added bonus as it alerts you when the is 5 min from complete and then when complete.

Purchased this unit to replace a GE front load washer that was 14 years old and still working. Wanted a new washer to go with our new GE dryer that replaced a GE dryer that was over 20 years old. Our initial experience is very positive with ease of use and quality. Unit is very heavy and feels quality. Like the new dry feature that should extend the life of the unit. Very happy with this purchase.