Customer Ratings & Reviews
- Model:
- GFW650SPNSN
- SKU:
- 6390365
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the ease of use, cleaning performance, and quiet operation of this washer. The smart detergent dispenser and venting features also receive positive feedback, with many praising their convenience. However, some customers have reported concerns about the washer's long-term reliability and occasional odor issues. A few also mentioned the washer's substantial weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicest unit I’ve owned. The vent feature is great. Very efficient and good features.
I would recommend this to a friend - Cons mentioned:Weight
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer a lot of features, a bit heavy but like it for big loads
I would recommend this to a friend Washer is Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Washing machine is great and does EVERYTHING you need it to do! Highly recommend
I would recommend this to a friend- Pros mentioned:Detergent dispenser
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the washer works great and looks great large size great for beddings
I would recommend this to a friend Some concerns so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble installing app as password was not printed legibly (called product support). An error popped up when the washer would turn on by itself and is trying to drain. Will not respond to input until error is resolved. Not sure what the issue is as it has only happened once.
I would recommend this to a friend- Pros mentioned:Ease of use
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great! I would purchase again. Easy to use and love the app
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Kandy788, thank you for your review. We’re happy to hear that you have been enjoying your washer and our app. If you have any questions regarding your washer, please feel free to reach out. We're always happy to help. -Chris@GEA
- Pros mentioned:Noise level
Computer components are short-lived
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine worked really well at first, it’s quiet, and I like all of the different settings, including the auto fill soap capability. However, for this price, it is completely unacceptable that the computer components were completely fried within two years of only a two person household using maybe twice a week. To get those components fixed, it is going to cost us $460 in labor and so this machine, all in all, it’s a terrible value for money.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a strong, efficient and low-noise making machine. Easy to use and clean.
I would recommend this to a friend - Pros mentioned:Ease of use
BEST WASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer!! The features are wonderful very user friendly.
I would recommend this to a friend Large, efficient and useful connectivity.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large, versatile and convenient. Allowing the machine to measure out detergent has proven we were over soaping our laundry. I like the connectivity so I get notifications when loads are complete. Best of all is the drying cycle that eliminates the damp funk from our previous front load washer. Game changer!
I would recommend this to a friend- Pros mentioned:Detergent dispenser
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my washer machine it works great
I would recommend this to a friend - Pros mentioned:Ease of use
Our new washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new washer so easy to use. The color is beautiful.
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is so quiet and easy to use. I’m very pleased with the purchase.
I would recommend this to a friend Never moldy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It works great. Has a large capacity. Never molds.
I would recommend this to a friend- Pros mentioned:Ease of use
GE washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, cleans clothing well. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Reveiw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Energy efficient and easy to use. I recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product and we love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has all the latest features and is extremely easy to operate.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Wife loves this washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes better then our old one. Wife loves the soap dispenser.
I would recommend this to a friend Loud
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is loud. My laundry room sits between my bedroom and office. It is loud in the middle of meetings when washing during the workday and loud at night when trying to wash at night. When it drains it sounds like someone sucking the last of a drink through a pipe straw. No matter how many doors I close it is heard throughout the house. I bought it thinking it would be quiet. Seems like the more I use it the louder it gets. It is ridiculously loud. The look is nice so I like it more when it's not running.
No, I would not recommend this to a friend- Cons mentioned:Smell
Started off great... but still smells
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the washer does a great job washing the clothes, however, has the same problem of all other front load washing machines. We run the fresh air system when prompted. We run a tub wash weekly, and the drum still smells. If you don't pull the clothes when they are complete, the clothes will also smell. Had high hopes but after a year of usage, not sure I would buy again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're glad to hear that the washer works well. We're quite sorry to hear that your tub still has an odor and understand your frustration. We'd like to share some helpful tips.
It is possible for odors (like a mildew smell) to occur in your washer over time. If you have an odor coming from your front load washer, there are several things you can do:
Detergent Use:
Using liquid HE detergent is recommended. Use the appropriate amount of detergent with each wash load. Many HE detergents are concentrated and will indicate this on the bottle. If using concentrated HE detergent, use the amount recommended by the detergent manufacturer. Sometimes, using too much detergent creates too many soap suds and excess soap gets trapped in the outer tub which creates an odor over time.
Cleaning and Maintenance:
Clean the Washer Tub:
Clean the tub once a month to keep the wash basket free from soap and fabric softener residue that can build up and cause an odor.
For models with a BasketClean cycle: Use the BasketClean cycle and 1 cup of bleach or a commercially available product manufactured for this purpose. We recommend Tide Washing Machine Cleaner for best results. Repeat if necessary. For models without a BasketClean cycle: Run a large Heavy/Cotton wash cycle with no items in the wash basket and 1 cup of bleach or a commercially available product manufactured for this purpose. GE recommends Tide Washing Machine Cleaner for best results. Repeat if necessary.
Clean the Pump Filter (on models with an accessible pump filter):
Due to the design of the front-load washer, it is sometimes possible for small articles to pass to the pump. This can restrict the draining process and may also contribute to odors. On most models the pump filter is easily accessible for cleaning. Check your Owner's Manual for instructions. Dispenser Drawer Area:
Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. Check your Owner's Manual for instructions.
Cleaning the Door Gasket:
Regularly check and clean your door gasket.
Open the washer door.
Using both hands, press down the door gasket.
Remove any foreign objects, etc., if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket.
While holding down the door gasket, inspect the interior gasket by pulling it down with your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket.
You may wipe the gasket surface with a mild detergent, diluted bleach or diluted vinegar. Be sure to wipe away any cleaning solution with warm water before using the washer.
When you are finished cleaning the door gasket, remove your hands and the gaskets will return to the operating position. Other Tips:
If the drain hose is pushed too far into the drain stand pipe, it can siphon drained water back into the washer causing a musty odor. We recommend clipping the hose to the side of the stand pipe so this does not occur. By clipping to the side of the stand pipe, the hose will not need to be pushed in so far. We hope these tips help. Mike@GEA