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Customer reviews

Rating 4.5 out of 5 stars with 526 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, cleaning performance, and quiet operation of this washer. The smart detergent dispenser and venting features also receive positive feedback, with many praising their convenience. However, some customers have reported concerns about the washer's long-term reliability and occasional odor issues. A few also mentioned the washer's substantial weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 526 reviews
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Odorless Front Load Washer is Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The installation crew did great job. Doesn't emit the terrible odor that was always present with our last front load washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello OdoerlessFrontLoad, thank you for your review. We're glad to hear that you have been enjoying your new washer and that your installation went well. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new to us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first New machine it's amazing easy to use and so far has been a great value

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes our clothes so efficiently and they smell amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer good; delivery very bad!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it; however delivery men did not properly level washer so the spin cycle made a lot of noise (even though they told us it was leveled). In addition, they were supposed to hook appliances up to wi-fi; they didn't and when I asked them to do it, he said "Go to the Menu" and left. I was scheduled for a 7am-12-pm delivery and they showed up at 4:30 pm. I hope my service appt. to install pedestals will not be delivered by same people.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , however not as easy to move ,very heavy. Will need some help to get washer to the desired location you wish to place it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes better than my previous three washers!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer, highly recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it's very quiet. The geek squad was very cutious and polite. They tested it before leaving to make sure everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i have ever owned.. works amazingly. Good value

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, several options to select from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do i love it. I put a king size bedspread in it and there was plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product but honestly I won’t really know what I have until I see how it performs throughout the years. So far I’m satisfied!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    TERRIBLE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these last year in September of 2020. I read countless reviews on how wonderful these washers are, only to have experienced the opposite. The reason why we chose this washer is because our laundry room was VERY tiny and a front loading washer was our only option because of the stacking ability. Yes, this washer is great when it comes to the known moldy smell that comes with front loading washers because I have not noticed too bad of an odor, and this is why I chose this washer over the other front loading washers. In the almost 1 year that we have had it, I have only had to clean it twice. My main concern with this washer is the performance. IT IS TERRIBLE. We have had to already do a warranty replacement with this washer because of some technological issues. It kept making a weird noise, like the venting sound, every 20-30 minutes for about 10 min. While it was in this venting noise process, the washer would not function, so if you needed to wash a load you had to wait until the sound was over. After receiving the replacement I have still been very dissatisfied. My clothes do not smell pleasant after washing clothes, and trust me I have done everything that the tips and tricks recommend. It doesn’t matter if it’s two pieces of clothing with fabric softener, it will not come out smelling like it should. Also, there have been many times that I have to run an extra spin cycle because the clothes are SOAKING wet to where they are dripping when I pick them up. These have just brought so much inconvenience to my life. Dreading that I have to spend the next couple of years with this washer until it tears up. WOULD NOT RECOMMEND.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are so very sorry to hear about the difficulties you are having with your GE clothes washer. This is not the owner experience we want for you or expect to hear on what has been a truly dependable high-performance model. We understand your disappointment and frustration and apologize. We would strongly encourage you to schedule a service appointment to have GE service out to check the washer while you're still covered by your one-year manufacturers warranty. We feel confident our service team will be able to remedy the issues you have described. All our best! Vikki@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sportsmom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has had this washer for about 2 months now and it does an excellent job at cleaning and the options are great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a amazing machine my clothes smell so good and clean very easy to use and clean design is so beautiful wife love it

    I would recommend this to a friend
  • Pros mentioned:
    Venting

    Rated 5 out of 5 stars

    high end washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the color option as it is different than most offered and the ultra fresh vent system is another big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Venting

    Rated 5 out of 5 stars

    Stand out due to Product Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features which allow you to get the correct wash every time. I really enjoy the smart dispense feature and the venting feature stands this product our from the rest. Washer is not too loud when in use and the product looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, quiet and big!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our new house, has a lot of great updates and options. I love how you can fit a ton of clothes in just one load.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased washer and dryer set 8/2023. I take a lot of pride and effort in taking care of my appliances. We were starting to see mold and couldn’t manage the smell as well , then my washer starting making real load noises when in the spinning cycle.,sound like a jet plane taking off in my laundry room. Tech was sent out to evaluate and within 5 minutes he called to say it was the bearing and it could not be fixed. Ok. So I just wanted to get the same model and color which was satin… pretty safe choice when choosing my matching set a year ago. No not the case. This color has been discontinued. So my only option is white. Very disappointed to say the least. Our laundry room it the main entrance into our home.,otherwise if my laundry room was not visable to guests even if I could shut a door off from people coming into our home, I wouldn’t care if the matched or not. So. Now I have to buy a new warranty, hose and delivery for around $186 dollar for a white washer that does not match the year old dryer. I’ve done a little research and the bearing to replace seem pretty low in cost.50 dollars maybe for the part. I just want them to fix my current washer and they won’t. I just don’t understand how this is fair as being the customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Large tub and clean clothes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option of smart dispenser so machine adds detergent related to load size. Quiet operation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing would recommend. Very easy to install and user friendly.

    I would recommend this to a friend