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Customer reviews

Rating 4.5 out of 5 stars with 526 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, cleaning performance, and quiet operation of this washer. The smart detergent dispenser and venting features also receive positive feedback, with many praising their convenience. However, some customers have reported concerns about the washer's long-term reliability and occasional odor issues. A few also mentioned the washer's substantial weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 526 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Performance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer produces outstanding clean and bright clothes. Controls are easy to use and choices are many.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best purchase - laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does everything and is convenient. The only thing is it is very heavy compared to the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the color and it works great as expected. The Best Buy experience did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works perfect and cleans very well! Highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased washer and dryer set 8/2023. I take a lot of pride and effort in taking care of my appliances. We were starting to see mold and couldn’t manage the smell as well , then my washer starting making real load noises when in the spinning cycle.,sound like a jet plane taking off in my laundry room. Tech was sent out to evaluate and within 5 minutes he called to say it was the bearing and it could not be fixed. Ok. So I just wanted to get the same model and color which was satin… pretty safe choice when choosing my matching set a year ago. No not the case. This color has been discontinued. So my only option is white. Very disappointed to say the least. Our laundry room it the main entrance into our home.,otherwise if my laundry room was not visable to guests even if I could shut a door off from people coming into our home, I wouldn’t care if the matched or not. So. Now I have to buy a new warranty, hose and delivery for around $186 dollar for a white washer that does not match the year old dryer. I’ve done a little research and the bearing to replace seem pretty low in cost.50 dollars maybe for the part. I just want them to fix my current washer and they won’t. I just don’t understand how this is fair as being the customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, not great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ptetty good. The timer is different than the one on my phone or the dryer. It is aleays about 10 to 12 minutes slower. This is a replacement of a previous one replaced due to so many parts replacements. Lemon law applies. Will see what the future holds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love the steam options, very handy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and excellent working. I also like the color and there are new functions.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes really clean very spacious I love the product would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit, quality construction, good features, easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and gear value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love the soap dispenser feature. I also like the sanitize cycle. There is also a vent cycle so that the clothes stay fresh if they sit for a short period of time after wash is finished. The app reminds you when the load is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and makes our clothes feel cleaner and fresher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best machine I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perhaps is the best washing machine I've ever owned. Great technology and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer, and does a great job on top of it. Very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet compared to our previous one.Worth buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 3 out of 5 stars

    Some problems when washing towels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for a couple of weeks now, and we've been mostly happy with the exception of washing towels. There have been a few loads of towels that will cause soapy water to leak on the floor. The auto dispense feature for detergent has been nice so we don't have to put soap in for every load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cleans clothes well, fast and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Venting

    Rated 5 out of 5 stars

    GE’s Latest Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! The Microban and venting features are my favorites!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much more efficient than my old washer and I can wash my king size comforters at home now. The UltraFresh Vent though not perfect helps keep the moisture down so the seals don't get moldy. The SmartDispense is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest unit I’ve owned. The vent feature is great. Very efficient and good features.

    I would recommend this to a friend