Customer Ratings & Reviews
- Model:
- GFW650SSNWW
- |
- SKU:
- 6390366
Customer reviews
Rating 4.5 out of 5 stars with 527 reviews
(527 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the ease of use, cleaning performance, and quiet operation of this washer. The smart detergent dispenser and venting features also receive positive feedback, with many praising their convenience. However, some customers have reported concerns about the washer's long-term reliability and occasional odor issues. A few also mentioned the washer's substantial weight.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it and i like vent function and steam function
I would recommend this to a friendRated 5 out of 5 stars
Perfect washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded with many useful features. Excellent warranty.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Great washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the washer that you want for your family. Go get it!
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Perfect washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live this washer. It makes washing clothes exciting.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
excellent washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent washing machine,very good service they gave me.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with Best Buy and their delivery of our appliances.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 3 out of 5 stars
Automatically locks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the door locks and wont open. The only way to open is the drain the water and even that didnt work sometimes
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
No, I would not recommend this to a friendRated 1 out of 5 stars
Beware - Software Update.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and matching dryer has been a disappointment. We have already had to have service on the unit. Only to find that the washer needed a "software update". Lesson learned, do not buy a unit that needs service for a software update. According to the service guy, you can only have the software updated by calling them and that portion of the warranty is only good for 1 year. Would have been nice to know this prior to purchasing. Not recommending this unit.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks so much for taking the time to leave a review for your new washer. We're sorry to hear that you had to have a service call so soon! For software updates, you would only need to make sure that you're connected to your home wifi and to activate this update through the SmartHQ App. You would not need to schedule a service appointment for a software update. We hope that this is helpful and that you're staying safe. -Michael
Rated 5 out of 5 stars
Looks very nice and is also quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visually pleasing. Works very good washing clothes.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine one of the best on the market
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is so nice looking and works great!!!!
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great it's great. And it's pretty good to use.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
GREAT APPLIANCE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, the color looks better in person. First ever GE appliance, and I love it. Overall a great appliance, satisfied with my purchase.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast and quiet machine. I can start my laundry while at work and have clothes ready by the time I get home.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friend Rated 2 out of 5 stars
Trips the GFI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried 2 washing machines and there was a software issue that would trip the GFI outlet, due to issues with a specific new home outlets. Lots of phone calls but finally got it resolved with GE support who came out and downloaded new software. Machine now seems to run fine but they should not have put out a defective product.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your washer was tripping your breaker. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We're glad, however, that you were able to have it serviced and that it is operating properly now. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
- Pros mentioned:Detergent dispenser
Rated 5 out of 5 stars
GE front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just got it so not too much to say so far. Delivery was great. Washer looks great. Only used once and seemed to do a good job.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friend - Pros mentioned:Venting
Rated 5 out of 5 stars
Top Rated. Feels solid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The ultra fresh venting cycle lasts a while, but if it keeps my washer from getting moldy, I’m ok with that.
I would recommend this to a friend Rated 3 out of 5 stars
Loud washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer looks nice, seems to get my clothes very clean. It is very loud sometimes though, has anyone else experienced this?
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so happy to know that your washer is cleaning your clothes well and that you like the look of this model! Though, we do apologize that it sometimes operates loudly. It's possible that the load becomes unbalanced during the wash cycle. In this case, simply pause the washer, open the door, and manually redistribute the load before restarting the cycle. More helpful troubleshooting tips for this issue can be found on page 28 of the owner's manual:  https://files.bbystatic.com/3%2FvTY6tIA8U6BkU58%2Bc4iA%3D%3D/79629ea7-c0cc-4642-99e6-e7b348295fc6.pdf. We hope this is helpful! Let us know if you have any questions or concerns - we're always glad to assist. Be well, Kelsey@GEA
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Easy clean, crazy capacity
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an upgrade for us, large detergent tank, quite operation and the same water bill with less loads required.
This review is from GE - 4.8 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & SmartDispense - Satin Nickel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So easy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an extremely easy washer to operate. Plus, there are lots of different options to dial it in just right!
I would recommend this to a friend

















