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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, cleaning performance, and quiet operation of this washer. The smart detergent dispenser and venting features also receive positive feedback, with many praising their convenience. However, some customers have reported concerns about the washer's long-term reliability and occasional odor issues. A few also mentioned the washer's substantial weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 527 reviews
  • Rated 4 out of 5 stars

    Overall a decent washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this at the Best Buy outlet mall. So far it’s been pretty good. Quiet and easy to use. Note that only one phone can be connected for the mobile application. That should be fixed as me and my wife both want to be aware when the laundry is done. Also, the front knob/panel is pretty touchy. Best to not get near it once the wash starts to prevent changing the dial and causing delay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice choice of cycles. Good size. Easy to use. Fresh vent helps keep it clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice. If fixed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except for the feature we bought the washer for... auto dispense for the detergent does not work. GE is suppose to come out and fix it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. I am loving this machine, my clothes come out much nicer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and user friendly. Reports status on Intranet, iPhone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is not worth the $$. I have had it for 3 months and have had to have it repaired twice now. The softener section does not drain. I have done exactly what the tech told me to do, which is diluting the softener 50/50 with water, and it still is happening. The automatic detergent option is a joke. I went through more detergent in two weeks than I normally would in two months. Twice now the washer has said that the cycle is complete and when I opened the door it was still full of water.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thanks very much for taking the time to write a review! We're so sorry to hear about the issues that you've encountered with your new washer. We know that this must be the last thing that you want to worry about right now. If you're able, please feel free to reach out to us via email or social media. We'd like to look into this further for you. Hope to hear from you soon. Stay safe. -Michael GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Smart and quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer. Smart and so quiet. So many options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large, efficient, quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I've used it several times and the clothes smell clean and the machine is relatively quite. I especially love having a light inside the washer. The first machine we got did not work and it would leave the clothes wet since day one. This was probably a bad machine but ever since we got the replacement, we have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Would recommend. Love the color. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. It is amazing. I love the app that goes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Jane and GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great quiet and washes is half the time of my old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine cleans clothes and lets you know when they’re ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best! Love the vent system. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Lorrie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer I love it does the job very efficiently

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much noise when washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much noise when washing. Not sure if it is due to wrong installation but I’m not impressed. It’s a beautiful washer with awesome reviews so I went for it, but I’m dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Norah, thanks for leaving a review. We're sorry to hear about the noise issues that your hearing with your washer. We would recommend making sure that your unit is level and that the shipping material, especially the shipping brackets on the back of the unit, have been removed. We hope that this helps and that you're staying safe. -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It has a lot of features. It cleans very well and it's super quiet, even on the highest spin cycle. If you download the app, you can even get notified when the wash is complete. Very helpful! Hopefully, the quality sustains and it gives us service for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GR front loading washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Washer has been amazing. I can honestly say I have never enjoyed doing laundry more than I do now. I love all the features this washer has and I haven’t even used them all yet. I researched a lot of washers and this one seemed to be one of the best for the features and at a good price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t do the job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can’t wash small loads, doesn’t spin the water out. Also we use high quality soap but stains don’t seem to be washed enough to come out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ge washer vent cycle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome! So glad we did our homework, read the reviews. Auto dispenser is great! Light inside of machine surprised me. I set the app up, works great! The vent to keep the smell away, is really good. It’s nice to be able to close the door.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    lovebestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box, not ready for prime time,part missing,dispenser flooding after each wash but i give it 2 starts because it still seemed to function for now. Best Buy has allowed me to exchange ad additional cost for new unit, and worked with me on costs adder

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We hate to hear that you have not been pleased with your new washer and that it had to be returned. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances