Customer Ratings & Reviews
- Model:
- JGBS66DEKBB
- |
- SKU:
- 6488923
Customer reviews
Rating 4.6 out of 5 stars with 2292 reviews
(2,292 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Ease of Cleaning4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 5.0 Cu. Ft. Freestanding Gas Range, especially the griddle feature and its ease of use. Many appreciate the variety of burner sizes, the overall appearance, and the reasonable price. However, some customers have noted concerns about heat escaping, storage limitations, and the limited use of stainless steel.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good value for the brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! Only thing I wish that was different is the analog screen. :)
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
I would recommend this to a friend- Pros mentioned:Griddle
Rated 5 out of 5 stars
Slate is Pretty Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is the third of four appliances that are redoing my girlfriend's kitchen. So you already know the color, and of course it matches her microwave and dishwasher. She is happy with the features, especially the center burner/griddle. Now she's saving for the refrigerator!
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Slate
I would recommend this to a friend Rated 5 out of 5 stars
Bake
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it heats fast and even baking I love the fats boil
I would recommend this to a friendRated 1 out of 5 stars
Possible Explosion Hazard. Do not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Range 2-2022. By may I was having problems with the oven smelling like constant gas even when it was not being used, calls my gas company and they came out and confirmed that the gas was confirming from the stove being off. Because of the this lingering gas the oven would cause a miniature explosion when the flame ignites, would sound like a bomb going off. This is my second stove, first one was heavily damaged. Called Best Buy, there has been a repair guy out to my home 4 times and they refuse to replace it knowing that it was a safety issue. The repair guys act like we are crazy and they don’t smell gas. Best Buy lies about their policy, they will leave you stranded and keep trying to fix it as long as they can keep replacing parts. GE has never come out, Best Buy hasn’t replaced the stove since it was damaged. I have been feeding my family every way I know possible minus having home cooked meals. Very frustrating and a waste of $900 even with their electronics warranty.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Canceled Order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this stove on December 12, 2024, and was given a pickup date of December 19, 2024. At 6:09 p.m. on the 19th I received a message saying it was delayed. I called the store and was told it was the manufacturers fault, and the new pickup date would be December 24th. I called today to check the status and found out it wouldn't be available until mid-January. Home Depot and Lowes have this in stock, so I canceled the order and bought it from them. Very disappointed with Best Buy.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Rated 1 out of 5 stars
Loved until it started falling apart in pieces
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased and installed the GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless steel. We did not purchase an extended warranty because we had never had experience with an oven that did not make it through at least 5 years. 6 months after the one-year manufacturer's warranty expired we are now dealing with a trim piece pealing away creating a sharp safety hazard for our toddler and now the insulation within the oven door is falling all over the place. I have had a great deal of experience with appliances over the years and never experienced such failure so soon. We are so extremely disappointed with GEs quality measures. Loved the appliance until it started falling apart in literal pieces.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Broke down in 1 day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The day my gas range was delivered, it broke. The stove did not work. The burners are working, thank God for that. At least I an cook
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - White
No, I would not recommend this to a friendRated 3 out of 5 stars
If you can’t stand the heat …
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had our new range for about 3 weeks, and we are happy with everything except the amount of HEAT generated by the oven. It billows out of the vents and makes using the burners at the same time quite uncomfortable! The control knobs are very warm as well - not too hot to handle, but very warm. When I called GE, I was told this was normal for this model, and to set the temperatures lower when using the oven!! We’ll give it some more time, but I’m not sure this will work long term, sad to say.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service. I've had this stove for weeks and it's still not installed. I've asked for a hard copy of my invoices to be mailed to me showing all my charges involving my fridge and stove and have received nothing.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely hard to open valve for oven to work. Why would this be so difficult to open.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Skillet YES Broiler NO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the skillet top. Broiler is nearly on the ground.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK!!! First time using it, it was tripping the breaker and then sparked. It is on its own breaker and we have never had issues with our old stove plugged in to that outlet, we know it’s not our electrical, it was the stoves board malfunctioning. Extremely disappointed.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your range tripped your breaker. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
















