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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,141 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer, handles any type of load we have tried to do so far. It’s a little loud with towels or bedding but we can barely hear it with any other type of clothing. The smart detergent release is very convenient and simple to use. I love the countdown and completion notifications as a reminder.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    So far so great !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer ! Visually awesome. Performs very well with minimal noise. Love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, silent, easy to use, fast, clothes finish super clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, not a bad machine. The Wi-Fi feature is a gimmick, doesn't really do much or add great value to the product, but most Wi-Fi features now a days are just bait to draw in the techy minded consumer. The Blue Sapphire is an ok color, but is impossible to keep it clean looking, so if your a neat freak, stay away from this color. The packaging is pretty good, however Best Buy still managed to damage the back side of the washer. The box was torn open and yet they loaded it on my trailer that way without saying a thing. When I got it to my cabin, 5 hours away, and opened the box, the back of the washer had a big dent in it. After close inspection, this was only cosmetic and would not affect the operation of the washer, and hey it on the back side so I guess its not a major issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wash+dry feature is great for clothes that should not be put into a dryer, helping to get our drying racks empty faster. The machine is simple to use, easy to empty, and doesn't present any issues. Everything with it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this beautiful machine! It replaced a 20 year old kenmore He4T. It cleans exceptionally well. I love and use all of the cycles as we should. My preference is Percil detergent. The two together gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the JOB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this does the job but buy the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer, couldn’t ask for more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I’ve ever seen, everyone that visits wants this exact model after using it. Easy and amazing. I thought the wifi gimmick was kinda dumb at first, but now I load it in the morning, and start a wash about an hour before getting home and straight into the dryer. It’s awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, For the price the warranty should be much longer. The manufactures understand behind their products I feel it’s common place that I have to buy an extended warranty and for $3000 I shouldn’t have to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer , works great and I love that I don't have to add laundry soap with every load, it uses very little soap as well so it is saving money on the tide pods . I love the vent feature as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer set because of the price and GE history. It really does wash really well. It takes a lil longer than my LG/Samsung washer did. I am an LG/Samsung buyer at heart, Everything we own is LG/Samsung. The 2 most irritating features of the washer. When you go to clean out the filter. You need to have a coin or flat head in hand. There is no lip to open the filter door like the LG/Samsung has. The other is the beeping sound after a wash. You have to leave the door open for a bit to air it out. On the plus side. They have a feature where you can start a load from your phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent large capacity washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine will handle about a load and a half of what my previous machine could do. The smart dispenser has multiple settings so that more, less, or auto sense amount of soap can be delivered into the load. The large capacity also allows for a California king size sheet set to be washed in one load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great purchase. The washer is quiet and I never have to be concerned about residue on the clothing. So glad I made this purchase. It fit the exact place of my older washer. No alterations are renovations needed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! Quiet. Easy to use. Delivery and set up super.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. It has greatbfeatures and is really quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing family washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing family washer. Very easy to use and holds a large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had the washer for very long, but so far so good. The washer did create a water hammer in our piping but that may be due to it being so efficient?!? Regardless, we moved on from an LG washer and are pleased

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle performance

    Rated 2 out of 5 stars

    Broken in 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not press time saver, your load could potentially take 2-3 hours and the estimated time it gives on time saver is never correct. It might say 35 minutes and actually take 1.5 hours. The spin cycle defaults to less than max on almost every program and it is insufficient. You have to chose max to get clothes dry and max spin cycle sounds like a twin engine jet taking off in your house. This machine is only 7 months old and treated very gently and already broke. Went to unload my clothes last night to find them in a puddle of water (about 4 gallons) and it won't start anymore. This was an average size load with lightweight clothing, so the load wasn't the issue. Also, I empty the excess water about every 2 weeks. Had to wring out 40 pieces of laundry by hand into a bucket and then scoop water out with a measuring cup to get it as dry as possible. Thankfully I purchased totaltech protection, but this is an absolute crock for something to be this expensive and faulty in less than a year. Waiting to see what the technician says, but my hopes are low now. GE is obviously not the quality now that its name was built on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE 5.0 cubic feet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this machine for over a year I love it! I recommended one to my son who loves his as well. Great purchase, great features, great machine

    I would recommend this to a friend