Customer Ratings & Reviews

Bought brand new and it was installed on 11/19/22. Less than 2 months later on 1/6/23, it’s basically a nice looking useless piece of trash in my laundry room. Very frustrating. Only bright spot is it’s still under warranty, but will be waiting several weeks for repairman to diagnose, order and install parts. Who can go several weeks without a washing machine?!? As for specifics of what went wrong… Monday 1/2/23, the venting system started messing up. It would say it was venting while a cycle was running. Once load was finished, I tried running the venting system, but nothing happened. Unplugged for couple minutes and it went back to normal On Wednesday 1/4/23, I had a sweater on delicate cycle but it wouldn’t spin & drain water. I had to physically wring out the sweater and it took the spin cycle several sessions to finally spin the darn thing…chalked it up to unbalanced load, even though it washed a similar sweater the week prior with no issue. Friday 1/6/23 I was able to do several loads that I do on a weekly basis consisting of my king size sheets, comforter and 1 blanket with no issue, however it completely gave out on a blanket THAT I’VE WASHED WEEKLY FOR YEARS. I thought maybe it was a weird unbalanced thing again, although this blanket has never caused issue in the past 5 years of weekly wash. Nope…the washer will now only run for 3 minutes, all while humming and barely spinning, then it says that cycle is complete. I ran a diagnostic test on it and #’s 26, 3, 38 & 27 were the issues. I know out of balance, but I also believe it’s a motherboard issue. Basically, here I am now, $1200 later, washing my dirty clothes by hand as if I’m on a camping trip or living off the grid…not fun, especially in the winter… So if you’re reading this, don’t get this beautiful hunk of junk. I bought the dryer of the set back in the summer, and so far, knock on wood, it’s been a rock star. The washer, I’m afraid, is a lemon. *fingers crossed, and saying a prayer that in a few weeks, all will return to normal and I’ll go back to loving the washer as well, but my hopes are not very high of that happening*

Beautiful color, modern, easy to use, great results!

Excellent washer ! Visually awesome. Performs very well with minimal noise. Love it !!

Great washer, silent, easy to use, fast, clothes finish super clean

I came from a Samsung and will NEVER go back! GE for life! This washer is so quiet and so fast. My favorite feature is the detergent tank, I only have to refill it maybe once a month and I have a houseful!! We paired it with the matching dryer and love them both!!

Love this washing machine! The built in detergent dispenser is a wonderful thing especially when you have teenagers doing laundry. Vince the appliance specialist at the Fort Collins, CO store is absolutely wonderful.

Overall, not a bad machine. The Wi-Fi feature is a gimmick, doesn't really do much or add great value to the product, but most Wi-Fi features now a days are just bait to draw in the techy minded consumer. The Blue Sapphire is an ok color, but is impossible to keep it clean looking, so if your a neat freak, stay away from this color. The packaging is pretty good, however Best Buy still managed to damage the back side of the washer. The box was torn open and yet they loaded it on my trailer that way without saying a thing. When I got it to my cabin, 5 hours away, and opened the box, the back of the washer had a big dent in it. After close inspection, this was only cosmetic and would not affect the operation of the washer, and hey it on the back side so I guess its not a major issue.

So far I love my washer and dryer! Adding the stands then really made it look even better. The clothes wash well and I love the venting feature!! This is great for me because I’m very busy and sometimes leave wet clothes in the washer. It’s also very very spacious!!

Great product. Easy to use. Would definitely recommend.

This machine gets my clothes so clean. I was astonished after the first load and realized how sub par the replaced machine was. THIS one is fantastic. Easy to use with many options for washes on the dial.

really like the way it cleans and when I wash my grandsons blankets he likes that he can watch them wash with the light on

We love it, For the price the warranty should be much longer. The manufactures understand behind their products I feel it’s common place that I have to buy an extended warranty and for $3000 I shouldn’t have to

The wash+dry feature is great for clothes that should not be put into a dryer, helping to get our drying racks empty faster. The machine is simple to use, easy to empty, and doesn't present any issues. Everything with it has been great

Good washer. They should warn you about the water pressure and the noise it makes going from top loader to these.

This machine will handle about a load and a half of what my previous machine could do. The smart dispenser has multiple settings so that more, less, or auto sense amount of soap can be delivered into the load. The large capacity also allows for a California king size sheet set to be washed in one load.

I love this beautiful machine! It replaced a 20 year old kenmore He4T. It cleans exceptionally well. I love and use all of the cycles as we should. My preference is Percil detergent. The two together gets the job done.

Wife loves it! Quiet. Easy to use. Delivery and set up super.

Best washer and dryer set we have ever owned. Load it fold, and it's still washes everything perfectly.

Amazing family washer. Very easy to use and holds a large capacity.

Great washer. It has greatbfeatures and is really quiet.