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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,141 reviews
  • Rated 1 out of 5 stars

    Efficient means doesn't use enough water to clean.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these washers 2 years ago and the amount of times I've had to wash an item by hand is in the 100s. No matter how many times you wash the item, a smell or stain will not come off, if you actually work outside, get a mold smell etc. Item will not deep clean. Sometimes items come out of washer dry, even with full soak mode on and extra rinse. Point being for the money I spent on these washers, I shouldn't have to constantly wash by hand if I work outside or leave in washer for an extra hour or 2 and it gets a mold smell. A mold smell will not come off unless I use my utility sink to wash clothes first. So basically if the item is not used very much, yes it will I guess clean it. however if you do anything that produces to much sweat, grass smell or any type of strong smell on clothes, no matter what, will not get smell off. however, seems if I wash by hand for 10 minutes in utility sink, smell comes off, meaning it doesn't actually clean clothes. It basically just rinses items off and will fend minor use off. after going thru Samsung and GE for efficient washers, it's clear efficient means it won't use enough force or water to clean your clothes. Instead it is meant as a profit motive to place cheap motors, parts and not make good functioning products. I want the old washer with a spinning middle piece, a heavy duty washer that actually cleans your clothes, actually uses enough water. I've actually had to throw buckets of water in washer as it doesn't even get all soap off most times. I'm done with non efficient profit washers. Give me an old GE, Kenworth or whirlpool washer / dryer. I traded out old washers like 10 years ago, wish I never had done so, worst decision ever. these washer don't work. I've never had to wash any of my clothes by hand, same work, same level of smells and activity, yet my washer no longer can get the job done. Efficient needs to be replaced with doesn't work unless you have a office job, do zero physical activity / lifestyle, meaning you don't work with your hands. Terrible products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, its great for big loads of laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second washer after 4 years of using Amana. Boy I am in love with this product. I love the different washing options it has and the noise level. The smart dispenser just adds up to the ease of adding loads. The warranty is 10 years and it’s a big plus for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Smart!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is gorgeous in color but also technology. I love the ventilation feature so the machine does not get that moldy smell. Also, the Wi-Fi and app feature is helpful for notifications when the cycles are complete/running out of detergent/etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the duet set. LG front loads. whirlpool too loads. And now these. These are the best set I have ever owned. They are quite, quick and don't smell between loads. The detergent Reservoir is a brilliant idea. Wort every penny. And you can swap the door swing with just hand tools. No extra parts to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer w/ Extreme Capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is excellent! We had an issue with the first one at delivery, but BestBuy immediately fixed the issue and brought out an exchange unit within a couple days. We absolutely love it and would highly recommend it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are pleased that you took time to write a review of your new washer. Our laundry team will be glad for your feedback. Sorry that you had an issue with the first one but glad that Best Buy took good care of you. The extreme capacity will mean fewer loads to do. More time to enjoy the upcoming Holiday season. Geoff@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we’ve had no issues with this washer. The clothes stay fresh for much longer if left in the washer and it seems to clean thoroughly. I appreciate the notifications reminding me when the wash is done. The only issue we’ve had is that this washer causes water hammer (which I had to research) and our previous didn’t, but that seems to be a common thing so was a simple fix with purchasing water hammer arresters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. The automatic soap dispenser is very handy as well as the wifi connect. For a family of 6 the reminders it sends to switch loads is quite helpful and the venting system works well once you realize that you have to push the button to start sequence after laundry is done for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ge Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! You can set it to wash from your phone! It also has a one step wash and dry to do a load while you are at work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    He front loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Samsung died after just 2 years. I found this washer. It is absolutely awesome. Love the ultra fresh that keeps moisture out of the tub. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty, and multifunctional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It seems to wash much faster than my previous front load, and who doesn’t want that! I've been very happy with the quality and options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, vent system dries the drum out great between loads. The ability to wash and dry a small load overnight (about 8 hours), has saved me a lot of sleep when I end up short clothes for work or the gym and realize just before bed. I have been very satisfied by this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this washer and dryer set. I am so glad i made this purchase. It has a smart load for laundry detergent among a lot of other settings that fits your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the restock wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a lot of research before upgrading my machine. Found that GE it’s by far the top of the line with additional specs. Got it in a few days ago, has not disappointed. Very quiet and accurate. User-friendly even for those not technology inclined. Mark phone app and smart dispense are a bonus.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for sharing with us! We'd like to take this opportunity to welcome you to the GE family. We're glad you're enjoying your washer and it's features. A new appliance is always exciting and seeing the difference it makes in your home is even better. If you ever have any questions or concerns feel free to ask us! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a robot!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even begin to breakdown the number of wash cycles. I'm a guy! I can tell you this.....it does the job and does it better than you would expect. App notifications tell you when wash is spinning, almost done, & done. All adjustable via settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dryer. We replaced our old washer/dryer and this one operates in half the time. I also love that it is wifi compatible as it sends us alerts when the cycle is complete. It’s also quieter than our old front loaders.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer no issues cleans clothes great! Dryer feature for light loads only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features especially Bluetooth connectivity between washer and dryer and ability to connect to Alexa so she tells me when the washer and dryer are finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best one I’ve had. It has great option for loads and is efficient and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer (just a little loud)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is an incredible machine. As with it's accompanying dryer, you can set customizable notifications to alert you about your wash cycle. We have saved SOO much money on laundry detergent using the "Auto fill" setting for the detergent. We discovered we had been using WAY too much, and our clothes are still coming out super clean and fresh. The *only* complaint we have about this washer is that it's louder than we feel like it should be for its cost and sophistication. It's really an amazing washer otherwise.

    I would recommend this to a friend