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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,141 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from our old washer. It cleans the clothes so well and would definitely recommend it to anyone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    All the options!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this washer/dryer set. Surprisingly very quiet and every option you can think of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hight Quality Machine. Built to last. Love the design

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fairly quiet, great size. Love the automatic soap dispenser. Delivery was really quick and they installed plus took old machine. Very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quit love the fresh look and the anti microbial lining.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the settings. It gets the job done wright, from small to large loads, even our large king comforter fit in with room too spare

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Looks great as a set!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both washer and dryer to to match as a set and they look great together. They work wonderful and are very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Been using it for a couple weeks. Awesome color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally someone solved the front loader problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence to get another front loader due to the issue of mildew and water in the seal. GE has actually solved the problem. So far it has worked wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for 2 weeks, but I love it!! I was concerned that the SmartDispense would use too much soap. It does not! I've done at least 20 loads and it's is just now telling me that I have 5-7 loads left with the amount of detergent left in the reservoir! My clothes come out cleaner than my last washer, which was a top load without the agitator. My clothes come out with very little water in them, which takes less drying time. I use the UltraFresh Vent System after my Last load, to dry out the tub and gasket, it works really well. The display shows where it is in the cycle (wash, rinse, spin), so I know if I can add clothes or not. (My last one didn't show that). I cannot say enough about this washer! I also like the color. It is a deep, rich, metallic color - Diamond Gray. I can't wait to purchase the dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice equipment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that is big enough to wash a comforter. The Smart Dispenser (detergent dispenser) is great! And do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Appliance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washing machine I have ever owned! The venting feature has proven very effective and the unit never develops that musty smell of other front load machines. The wash and dry feature is great for smaller loads. Very happy with the purchase after several months of ownership

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch several reviews and it lives up to all of them!! Great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE product is nice and working great as expected. It will be very good if they have a pedestal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pick something else

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been on the fence about buying a front loading washer as we had heard they can smell or get moldy. After a ton of research and reading reviews, we picked this washer with the matching dryer. Despite our high hopes, this washer leaves every load smelling like mildew. The microban areas smell like tires too. Clean towels? Forget it. They always smell like mildew and then get worse when you use them. The washer can't handle gym clothes either. We have used vinegar and non chlorine bleach, but neither helped. We wish we had kept our old washer and dryer. They were small but at least things were clean. For the heavy price tag and the pain of working with Best Buy after they tried to give us a broken floor model, this is 100% not worth it. Get a top loader and save yourself the disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Look good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great! We have them on our second floor, they are pretty heavy, needed 3 guys to move them up. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet I like that it is stackable which we might do as my utility space is tight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased over a year ago and have not had a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my 3 washer and I feel this one is easy to use. Washes my clothes very well because I can smell the cleanliness and see it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great appliance well built easy to use great deal

    I would recommend this to a friend