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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,141 reviews
  • Rated 3 out of 5 stars

    Ok. But shop else where.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manual is useless when it comes to understanding how it functions and the custom settings. ( I continue to add more time to a wash and it does not work). I can’t tell how much detergent is dispensed on (more, less or auto) and it’s not listed in the manual. Delivery people came out 4 times and job was still not completed. I fell in a puddle of water b/c installation team forgot to put the drain hose where it belonged. They left out screws for the stack kit. No demonstration from none. They are the worse expect lies, inconvenience, and incompetence. I will never buy another appliance with BestBuy again better to go with the manufacturer. They’ve made a really horrible experience for me.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer!!! Pleased as could be with this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and effective cleaner! Highly recommend for large loads and large households.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and seems no problems. Only owned it for about 2 months. It is somewhat noisy compares to others.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Overpriced and poor performing.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is not impressive at all for the high cost of this washer I WOULD NOT waste my money on it. This washer is ALWAYS out of balance when doing a heavy load. It very rarely can properly complete a spin cycle, it just sits and slowly spins for 20 minutes and then clothes come out sopping wet. Having to constantly check your laundry to make sure they are spinning properly is beyond annoying. The "automatic" soap dispenser does absolutely nothing. We filled it uo when brand new and guess what? It is still full months later. This $1200 washing machine doesnt perform half as well as my old $500 top loader. Very dissapointed. Sure it has tons of cool features, but the one thing it is designed to do, wash clothes, it fails at.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. I love it. And i am glad it is made in the USA by the mighty GE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is awesome machine it washes every thing perfect even bulk loads

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does it all! Wash...well that is mainly it but it does it amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far! Even drys small loads! How crazy is that.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash bulky items separate so that it spin dry properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Best machine I have had yet. Efficient and fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. smart , quiet and energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Got it for my mother in law and she love it. Also the color is really nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, recommended 100% we are really enjoying the washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife wanted the blue one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer but it is incredibly loud compared to our old Kenmore. However, it is much more effective at stain removal and our clothes come out smelling much fresher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve ever owned! I love the WiFi feature because it literally sends you a notification to your phone when your laundry is ready or when it’s been sitting in the washer for over 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. High end quality with all kinds of features that we are just learning to use.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 1 out of 5 stars

    Known GFCI Issues w/ LeGrand outlets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, but working with Best Buy has been a nightmare. Much rather deal with Lowes or Home Depot next time - Only a 15 day return window for major appliances, but the washer kept tripping the GFCI outlet. Turns out there is a kit GE has to install - which they couldn't even do until 2 months after the purchase. If the GE kit didn't solve the issue, then you'd essentially be stuck with a lemon since Best Buy's return period ends. And then stuck with a non-matching dryer if you decide to go with another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great quality, quite and also wash and dry cycle a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer makes doing laundry a pleasure.

    I would recommend this to a friend