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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,141 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Montano

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product incredible product incredible product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE is a good brand and nowadays is probably the only few that is mainly made with made-in-USA parts. Almost 80% of the parts are made here, so the quality is there, plus the service is also pretty good. I have a newer GE refrigerator and no issues, but a 1-year-old Whirlpool was repaied 3 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer Rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Huge drum. Lots of great features. Absolutely love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Smart Dispense System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling delivery and installation was challenging. Once we received, we love the smart dispense system! We have only had for a couple of weeks but believe that the ultra fresh vent system is also a great option which alleviated my biggest concern about purchasing a front loading washer (mold/musty smell).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs, better than the old one we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great with plenty of different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. Wife enjoys the auto soap dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine leaves the clothes very well and the best thing is that it does not mistreat them, it leaves them super clean and without problems of mistreatment of the fabric.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a great purchase I had it for a month now

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on the new washer! Couldn't be happier to hear that so far you're loving your new washer. You have a terrific model with lots of features we know you'll enjoy. Thanks so much for making GE Appliances a part of your home. -Mikayla@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best choice we had other brands but definitely the best one ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer that I have ever used. I love being notified via the app on my phone when the washer is almost done running. Also the feature where it can let the dryer know how long to run to dry what was just washed is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color all the options very happy I highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You'll save water but the clothes won't be clean.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering a front loading washer- spend the same money on whirlpool duet. I read all the reviews on this machine. How much different can this washer be compared all the others? It's so high efficiency it barely uses any water...read, it barely gets the clothes clean. I've learned now from countless YouTube videos how to manipulate the wash cycle in order to get somewhat clean clothes. I've literally tried most high efficiency laundry detergents, vinegar, baking soda, and the list goes on to keep my clothes from smelling. This has been this way since day one and when I called GE as well as Best Buy, I got the "call the manufacturer or call where you made the purchase to see if you can work something out". I've emailed and received no response. So this is my attempt to warn buyers that expect clean clothes, buy another brand. I've never had this much trouble with my Whirlpool Duet and never should have sold them when we moved. I bought the additional service package which only serves as a means to assure the product is "working properly".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I will by them over agin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it get them no questions just buy it and you will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite and quick when operating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and was a steal - very quiet when operating

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful, but function and performance is lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to return this washer after having it about 11-12 days. While I loved the concept, and it's certainly beautiful, it missed the mark on several major points. 1) My husband noticed that several of his softest shorts and shirts began to pill up after being run through this washer. This was never a problem in either our previous Whirlpool Duet front loader or even our Kenmore front loader that this replaced. 2) Way too much hair and dirt was left on the inside gasket after every single load. It really seemed like not enough water was circulating, as the clothes did not seem very clean at all. I somewhat overcame this during the short time we had the machine by manually choosing a pre-wash with every cycle, as well as an extra rinse. But what a pain. 3) The fresh hold / fresh spin option once a load is complete is setup completely backwards. You have to MANUALLY press the "start" button to get the vent to start. What if you aren't home? What if you want it to start automatically? Well, you can't. The instructions and the manual and advertising all make it sound like you can start the fresh hold / fresh spin option remotely from the App, but that is not possible. The only way around this is by choosing the overnight wash & dry cycle- but you are limited to only using loads with 3-4 pieces of clothing and it must run for 8 hours! Overall I wish the washing options and App would have been designed much better, especially as beautiful as the machine was and the fact that it uses Microban. But, I didn't want to risk kicking myself for not returning it if I was still unhappy a year or two from now.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello MrsZebraBear - We appreciate your choice of GE Appliances and providing a review. We are sorry to hear of your disappointment and want to offer quality products to all of our consumers. We will work to improve the product and feedback such as this comes in very helpful. Thanks much and keep in touch! - John@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, slick looking, cleans the clothes. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A year and a half later washer stopped working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color so I saved for a while to get this. Unfortunately a year and a half after having this washer it cut off and will not come back on. I’ve had a tech come and he search high and low and said he had done all he could do but could not find nor solve. Problem even after switching main mother board. I’m sad because I love this set and the color but a little over a year is not worth the 1300 I spent on it. I wish I could find the answer but even the call center isn’t much help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite! Does a wonderful job. No vibration at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. We totally love it and the installation went super good!

    I would recommend this to a friend