Customer Ratings & Reviews

Owned this dryer for three years. In the first few months I had one dryer fin break off. It cannot handle heavy loads, I have had to have service replace three dryer fins when they break during drying of heavy loads. Poor quality in their parts and construction.

Nice washer, so far okay very beautiful looks great in my laundry room

Absolutely love it. And it’s the perfect height with the pedestal for me not to have to bend over and deal with back pain just to get my laundry done.

Great product. If you shop at the outlet in Kennesaw ga. don't expect good service. they act like you are bothering them

They were able to install the replacement product quickly and identified what was the issue in the past install so it can be avoid during this install.

Great machine, upgrade front my old top load. Great price as well!

bit noise but is so fast. I love use little water. cloth feels dry when comes out. I am really enjoin my GE. replacing a Samsung, witch got broken and once one brakes, rests keep coming.

This was a great buy! I love the freshvent system. The ability to fill the detergent ahead of time is so great. This washer checked all my boxes!

This washer is very efficient with plenty of settings for your laundry. The internal light did go out within a year, however.

Wow! I love this washer especially the vent after the wash..it is a beautiful high end product. Talked both of my daughters in law into buying the set. Best I have ever had.

Great washer - compares with other high-end machines. There are numerous, clearly marked cycles taking the guessing of how to pick the best cycle for your needs. The size of this machine is quite large - make sure your laundry area has enough room.

After only 8months the motor needs to be replaced !!! My last washer lasted 10 years and was not a GE !!! To make thinks worse , when i scheduled an appointment the gentleman on the phone claims he ordered a motor due to my description in the problems i was having. Service guy shows up and states no motor was ever ordered!!! Now i have to wait again to have the part arrive and to have the machine serviced. Lesson learned. Stay away from GE !!

Bought the washing machine in Sept 2023. After researching and reading good reviews, I was sold and give it a shot. Unfortunately, just after 19 months of use, it stopped draining. I inspected the drain filter plug on the bottom which you normally find clogs but its free from clogs. When you run a spin cycle, its just humming and not sucking / draining the water. I am suspecting it could be the drain pump broken. It says 10 year limited warranty in front but it looks like its no longer covered. Too bad I put too much confidence on the brand and decided not to get the extended warranty offered at purchase date. Called geek squad, it cost around $130 just for diagnosis and then who knows how much is the parts and labor. I am just so disappointed that a 1k+ washing machine stops working at less than 2 years. My previous washer gave me 12 years of hassle free then replaced a part and still added 3 years on it. Sigh...

We are two weeks in to using this washer. So far, so good. The best feature, by far, is the SmartDispense. The jury is still out with the UltraFresh Vent System but it hasn't molded.

Great product app showing when laundry is done. I don't know how to connect it with alexa but I think its so new it might take time to upgrade and then it will work. Wife is extremely happy with this purchase

Problem after two years, door clicking not washing, customer service not user friendly.

This machine washes clothes excellent but on spin cycle it do make a little noise, hopefully when I put a pedestal up under it will quite it when spinning.

I LOVE this set! I have s Samsung set and the washer is a top loader. I can't reach the bottom of the unit to get stuff out. I will never buy another top loader.

The ultra fresh Vent keeps your clothes smelling fresh no musty odors at all! Also keeps the black mold build up on the rim from occurring.

We replaced an older front load washer that needed repairing and had a terrible musty smell. This machine is great. No small. You can run the ultra fresh vent cycles or leave the door open. Great product.