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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,141 reviews
  • Rated 5 out of 5 stars

    Louder but works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. It's bigger than my old Samsung washer but it is much louder than my last one. Overall it works well and I can fit so much more laundry in each load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. It’s loud, so don’t put it near a common area in your home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If washers were lemons this is a big one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer and loved it until it was paid for and within two months of being out of warranty the washer quit working. After doing some research thought it was the mother board. Replaced that and worked for a month and back to doing the same thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a set, it is gorgeous and I wanted to love it. Dryer works great. However, washer in first floor laundry room is an entirely different story. The level of vibration the washer produces prior to and during spin cycle, even on medium speed, is ridiculous and down right terrifying. Grids on the windows, light fixtures, wreath on my door and so much more vibrate with every load. Unit replaced once, serviced by geek squad twice and once by GE. Case worker with GE was phenomenal. Disappointingly, it appears I’m stuck with it…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chaching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love both washer and dryer. Awesome price. Recently made my next appliance purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Blue Babies!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. The color is great. The machine is pretty quiet and washes great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thus far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Only thing that would make it better is if it had a permanent press setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely always buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with it. We put it on the matching pedestal and it is perfect height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Love the large load capacity & does great job with king comforters. The detergent dispensing feature put on auto is awesome too. Also have dryer and both were truly worth the PURCHASE

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think twice before buying with Best Buy. Geek squad took a month to install washer and dryer. Now, the washer is only 18 months in use and already giving some trouble. Call Geek Squad, only available appointment was 2 weeks later to guess might be a part to replace (control panel) and gonna take 3 more weeks just to see if they were right. Too much for an American brand with parts made abroad! In the meantime washing clothes in family and friends washer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Loving my dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product just can’t find where you pre-fill the dryer sheets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best machine. What a great product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand I trust. GE works without ever having to worry. It’s built solid and great support. The best machine I have ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this machine for around a month so far and it has been an amazing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size! The vent dryer keeps the washer smelling great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new appliance Looks amazing. The guys installed it very quickly and setup everything. The smart dispense makes it so much easier than adding detergent for every cycle. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job cleaning. Love the automatic dispenser. Best part is the sanitizing setting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reliable name but not always reliable prducts.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were real happy with the washer until it started having problems right after the warranty gave out. Over 30 min wait time just to find a repair service. Just goes to show that even once highly reputable names are being bitten by the cheap parts/labor bug.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Finally, a washing machine that does not destroy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE front load washer is the best washer! It has been doing a great job washing my clothes. I am confident that I made the right choice. In addition, I read all of these reviews about people complaining about how loud it was. I did not think it was loud at all. In fact, mine is very quiet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer lives up to its expectations. Looks great in the laundry room.

    I would recommend this to a friend