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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,141 reviews
  • Rated 5 out of 5 stars

    Best washing machine by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Many options and still have not done the wifi system yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Tore up our floor & walls!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer thinking we were going to love it! The overall appearance of it is nice. However, we started our first load and it shook our entire house. Tried a smaller load, same thing. Tried no load and same thing. It tore up our floor completely and put marks all over our wall (literally just testing it out those 3 times). We called to see if there was something we could do to fix it. The answer was no, and told us that shouldn’t happen. Giving three stars instead of one because customer service took great care of us and will be sending us a new one to replace the broken one. My review will be updated if it’s an actual working washer!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Alexandria, thank you for choosing GE Appliances and taking the time to provide some feedback. We are surprised and disappointed to hear about trouble you have had with your washer. We are glad, however, that you were able to exchange the unit for a new one at your local Best Buy. Should you need help with the warranty, please call us at 1-800-432-2737. It's always a pleasure to help. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! I love the features, especially the freshvent! Much bigger than my old machine (LG washer/dryer combo). Clothes wash quickly and they’re not soaked. Drains the water great!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this model could exceed your expectations. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE washes well and I love the color. Like the options it offers. It’s louder than I expected from a new machine. All in all I am satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the best part is not having to add detergent every wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the washer and dryer set for about two weeks. So far so good. Love the set and forget detergent compartment. Only complain is it’s a little loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this washer. My wife said she didn't need to read the manual to figure everything out. We like the automatic detergent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box washing machine and it was the best deal ever! Super happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine with a ton of technology in it to use least amount of detergents and water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service from the staff at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very large and effective washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite big and works great. Huge upgrade from our old washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. The app is really convenient. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality machine capable of super quick washes. Clothes comes out looking and smelling great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does wonders. It’s the best of its kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! We have a huge family and this thing runs smooth and reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ge washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer. Hoping that the mold does not grow like in my previous washer even though i wiped it and followed directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New clothes washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was quick and painless courteous friendly staff knew exactly what I needed to do to pick up my order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase with several wash cycles and its ventilation at the end of each wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Moved states and had to sell and bought it again when we moved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing dryer, we do laundry daily in our house and this machine has held up very well

    I would recommend this to a friend