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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,141 reviews
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working out very well for us. Wish that we were able to get the pedestal with it instead of in July

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer in December of 2023 and before the end of July 2025 this washer stopped working three different times. I'm an engineer that lives alone and runs two loads a week and I'm the only person that uses this washer. I do not plan on buying anything GE in the future, probably replace this and the dryer I got with something Samsung as their appliances haven't given me any issues in the years I've had them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing loved the best have this year you should have too save energy and fax resources

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whaler and dryer installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alessandro and Onelbis are The best. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washing no complaints. I also have the matching dryer and it’s makes doing laundry very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery experience was terrible. Took 11 appointments to go order correct.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer I would recommend buying the stand, cause is too low

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t spin well even if you put high spin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise and clothes still have stain don’t spin well and cicle are for an hour

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returnable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer due to extended tub in rear sticks out too far from dryer and takes up needed space. Has to be returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer with Steam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - 5.0 Cu. Ft. 12-Cycle High-Efficiency Front-Loading Washer with Steam, SmartDispense and UltraFresh Vent System - Sapphire Blue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed order online and they had it delivered in less than a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, power efficient and size is the killer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Great install. Tech was so nice going above and beyond coming back to fix a minor install issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the sale and service of Best Buy, however, the set itself is still questionable. We have to dry the loads multiple times … just not what I expected. Maybe they’ll get better with usage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a great unit. Next test is longevity. The microfiber inside to where you can vent after each wash is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Couldn't get parts for our kenmore anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose Marroquin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer and we still quite a bit to learn about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many features we did not know about at the time of purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt use enough water to clean well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had to wash items two or three times to get then clean until this machine. Does not use enough water and doesnt wet loads entirely. No chance of washing a blanket once -- too many folds. High capacity is a joke as the water barely gets a small load wet enough, cannot choose water capacity either. There is no little pool of water at the bottom like you see at the laundromat -- just sort of wets the clothes then tumbles then around. The water jet is so frustratingly tiny and weak - it doesnt shoot very far so i dont know how a little dribble if water is rinsing the clothes well either. I used the washer about ten times and the light already started flickering. Worst appliance purchase of my life. This machine has one job and it cant even do that.

    No, I would not recommend this to a friend