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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,141 reviews
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer and dryer unit . No issues in my six months of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer my clothes are so fresh and clean i love the color

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so pleased to hear your clothes are smelling fresh and clean. This is such an nice washer with amazing technology and features. The color is beyond stunning too! We appreciate your purchase and are so glad you are happy. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 1 out of 5 stars

    GE front load washer blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks nice. I like the auto dispense and the app with notification. Unfortunately, its making water pipe hammer sound like it will burst. I went to BB store and was able to replaced with different brand; and no water hammer sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All caught up on laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, love the updated technology makes things easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My drier

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drier machine is very good . My daughter love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy this Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine less than 2 years ago and it has been nothing but trouble. WIFI will not connect. Smart dispense never has my clothes smelling clean even though technician says they fixed it, it is so loud it sounds like a jet engine taking off and now less than 2 years it will not work at all and they really have no idea why. Ordered a bunch of parts to try and was told they would be back March 8 to fix. Now that has extended to April 8. So I have to be without a washing machine, spend $ everyday and be inconvenienced to go to a laundry mat after spending over $1000 on something not even covered by warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer that does not smell!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a front load washer that doesn’t smell the venting system is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great item. I would buy again from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks to install. Finished it myself. No haul off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job cleaning clothes. I love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Make sure you jabe a decent size room to put in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT ''BEST BUY" but "BAD BUY"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since day one this machine started giving us problem. Dainage issues. Best buy is the worst to buy any appliance from. I paid for Geek Squad, now it has been a year and the power does not go on. They won't fix it because the roaches went in there. I think that is natural cause.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Venting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor installation, water lines were hook up backwards

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had problems with this washer since it went defective on the 13th month. The part cost about $170 and the technician charged me $140 just to take a look at the washer machine. I expected better quality for a new appliance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about it would be the buzzer is very weak, not very loud at all. Other than that it seems to work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great product service was great, very helpful

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so happy to hear your washer is working great and your experience has been really good so far. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE High Capacity Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer! Great products and a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purchase that I made! I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only done a few loads so far but I’m loving this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer cleans clothes well. Drains excellent.

    I would recommend this to a friend