Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,141 reviews
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best washer I’ve had! Have been using it for two weeks now with no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keep shopping

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in February 2022 and had delivery in May 2022. Washer worked well for the first year or so and then the anti microbial drying cycle stopped working properly and washer always smelled like mold. September 2024 the washer would no longer even power on. Had a service call and the entire control panel needs replacing at a cost of $800 with parts and labor. Technician said he sees this all the time with these machines. It’s been a month of no working washer as the part is also on back order and the machine cannot be fixed until the part arrives. Would not purchase or recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washing machine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our GE high-efficiency washing machine! This is hands down the best washing machine we’ve ever owned. Would definitely recommend to anyone. Would definitely recommend purchasing the pedestals as well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, Mamba4lyfe - Thanks so much for taking the time to write a review. Your washer has a lot of great features we know you'll like. Thanks for choosing GE Appliances for your home! -Mikayla@GEA GE_Appliances

  • Rated 5 out of 5 stars

    spin cycle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good spin cycle. spin cycle take out a lot of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily surprised

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase, it’s a great looking set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the pair an the pedalstools. Hard find but managed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours.. only had for a couple months but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer and dryer unit . No issues in my six months of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer my clothes are so fresh and clean i love the color

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so pleased to hear your clothes are smelling fresh and clean. This is such an nice washer with amazing technology and features. The color is beyond stunning too! We appreciate your purchase and are so glad you are happy. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend. Would purchase again!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Clean Clothes!!!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this machine for almost two years and it does not clean clothes. The auto dispense doesn’t always dispense detergent, so you can’t depend on that feature. The fresh vent is more a gimmick than anything else as it’s easier to just leave the door cracked open. I resorted to adding detergent each time, and have to run any load on the heavy soil setting to get my clothes almost clean. Have had geeksquad out to look at it and they say it doesn’t seem to use enough water, but it’s designed that way. Do independent search for reviews on these machines, and make your own informed decision. I will be replacing my two year old machine and throwing away the $1,000 I spent on it. That’s how bad it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All caught up on laundry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, love the updated technology makes things easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer that does not smell!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a front load washer that doesn’t smell the venting system is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My drier

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drier machine is very good . My daughter love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great item. I would buy again from best buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy this Washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine less than 2 years ago and it has been nothing but trouble. WIFI will not connect. Smart dispense never has my clothes smelling clean even though technician says they fixed it, it is so loud it sounds like a jet engine taking off and now less than 2 years it will not work at all and they really have no idea why. Ordered a bunch of parts to try and was told they would be back March 8 to fix. Now that has extended to April 8. So I have to be without a washing machine, spend $ everyday and be inconvenienced to go to a laundry mat after spending over $1000 on something not even covered by warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks to install. Finished it myself. No haul off

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE front load washer blue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks nice. I like the auto dispense and the app with notification. Unfortunately, its making water pipe hammer sound like it will burst. I went to BB store and was able to replaced with different brand; and no water hammer sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job cleaning clothes. I love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Make sure you jabe a decent size room to put in.

    I would recommend this to a friend